Digital HR Lead

This position is located in the HR Data and Technology Unit of the Human Resources Operations Service, Human Resources Management Department (HRMD).

The HR Data and Technology Unit serves as the foundation that supports the department in its digital transformation by leveraging the power of data and technology to deliver people-centric HR IT and Data solutions that allow for data-driven decisions and technology-enabled business processes that meet the evolving needs of the WIPO business areas and workforce.

Purpose Statement:

The incumbent manages the HR Data and Technology Unit, and is expected to lead the digital transformation in HRMD by developing a strategic vision and roadmap for the future landscape of HR data and IT solutions, in close cooperation with the business owners and WIPO’s IT system delivery teams.

Reporting Lines:

The Digital HR Lead reports to the Head, HR Operations Service.

Work Relations:

• S/he works closely with colleagues from the Talent Management Service and HR Operations as well as other stakeholders across the Organization, especially with WIPO’s Data and IT system delivery teams.

Duties and Responsibilities:

Under the supervision of the Head, HR Operations Service, and the strategic leadership of the Director, HRMD, the Digital HR Lead will perform the following principal duties:

• Serve as HRMD’s subject matter expert/leader in HR data, analytics and technology and develop a strategic vision and roadmap for this area to provide HRMD and business leaders with greater access and visibility to human capital data and analytics.
• Build awareness of analytics solutions and best practices to foster the creation of a data-driven culture, related competencies and data literacy across HRMD.
• Collaborate with key business partners and groups to exploit data and analytics capabilities to maximize the value derived from data assets.
• Oversee delivery models, methods and practices for creation of data products to ensure consistent application and use of data and analytics solutions.
• Drive the redesign and digitalization of HR-related business processes and user journeys, propose improvements and optimizations for streamlining those and identify indicators to measure benefits.
• As lead HRMD representative, ensure close liaison across the Department and between HRMD and IT, external vendors and other stakeholders on the maintenance of existing and the implementation of new IT solutions.
• Apply knowledge of industry, product and functional best practices and related technology trends to guide HRMD toward appropriate solutions.
• Manage a team of HR Data and Business Analysts that supports the digital transformation of HRMD with respect to HR data, processes and systems.
• Perform other duties as required.

Requirements:

Education Essential:

• Advanced university degree in Data Science, Business Administration, Computer Science, Information Management, Statistics, Mathematics, Economics or related field. A relevant first-level university degree in combination with two years of experience in addition to the required experience may be accepted in lieu of an advanced university degree.

Experience Essential:

• At least seven years of relevant professional work experience, including in a coordination role working with HR data, systems and processes, in particular in supporting an HR function in its digital transformation.
• Experience in analyzing data, developing models, identifying trends and applying story-telling approaches, ideally in the field of talent management, such as workforce planning, diversity, performance management and employee experience.
• Experience in computer systems design, testing and deployment within a large organization.
• Experience in managing projects.

Experience Desirable:

• Experience in developing a data and technology strategy or roadmap for a business support function.
• Experience with agile project methodologies.
• Experience in ERP implementation from a functional perspective.
• Experience in managing a team of data/business analysts.
• Managerial experience.

Language Essential:

• Excellent knowledge of written and spoken English.

Language Desirable:

• Knowledge of other UN official languages, particularly French.

Source: https://wipo.taleo.net/careersection/wp_1/jobdetail.ftl?job=25070-FT