Our vision is to be Australia’s most loved everyday brand with lasting customer relationships, and we’ll achieve this by creating Unique customer connections and by being Digital everywhere, delivered by our Amazing people.
Optus Enterprise
Reporting to the Head of Core Product this is a fantastic opportunity to lead a team of 7-8 product managers responsible for the end-to-end product management of Optus Enterprise’s Voice Unified Communications (UC)/Contact Centre (CC) Products including Unified Communications as a Service, Teleconferencing, Cloud Calling, Contact Centre as a Service and IVR.
A key focus for this role is to define and execute a product strategy and roadmap that balances short, medium, and long-term perspectives. The strategy needs to have a holistic focus on how we make the most out of our Voice UC/CC assets to drive growth for the portfolio.
This will include accountability to define our value proposition and points of differentiation based on customer value, develop lifecycle management and future development roadmaps and work across the business to execute and launch the solutions to market.
Key Responsibilities include:
Background Required:
To express interest, please apply online today.
So, Why Optus?
We see ourselves leading Australia in outstanding customer experience. In striving to achieve this, five core values guide us. These are: customer service, our challenger spirit, teamwork, integrity and personal excellence. We’ve put a lot of investment behind innovation and would love to work with people who provide ideas that differentiate, disrupt and deliver amazing services for our customers.
Optus is a place where we let you do you. Whether you’ll be working in our corporate offices or in a retail store, we are a highly collaborative workplace, and offer a range of perks such as:
We understand that flexibility means different things to different people. We’re proud to offer a variety of options to work in different ways, such as our Blended Ways of Working and job share. Our Blended Ways of Working lets our people work across home and our offices. Please talk to us about how we can make this role work for you.
Curious about our culture? Go behind the scenes with our people by searching
#OptusLife on LinkedIn.
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