Director of Delivery Management – CTJ in Multiple Locations, United States

Microsoft is on a mission to empower each individual and each group on the planet to realize extra. Our tradition is centered on embracing a development mindset, a theme of inspiring excellence, and inspiring groups and leaders to convey their greatest every day. Development mindset encourages every of us to lean in and study what issues most to our prospects, to create the foundational information that allows us to make customer-first selections in all the pieces we do. In doing so, we create life-changing improvements that influence billions of lives world wide. You possibly can assist us obtain our mission.

The Microsoft Federal group was established to deal with the distinctive mission, authorized/regulatory necessities, and procurement guidelines and processes of the US Authorities (USG). Microsoft Federal is dedicated to making sure its assets – together with appropriately certified, skilled, and authorized personnel (with mandatory safety clearances or in any other case) can be found as wanted to satisfy USG evolving wants. To that finish, Microsoft embraces, as a mission-critical philosophy, flexibility within the recruiting, hiring, and workforce project of Microsoft Federal personnel. Microsoft Federal personnel can count on to serve in numerous roles within the Microsoft Federal group throughout the course of their profession to satisfy evolving USG wants, no matter phase – Civilian, Protection, or intelligence group.

The Azure Core Answer Space has an thrilling alternative for a Director of Supply Administration on the Protection Division workforce. You’ll have the chance to have an effect on our prospects mission and lead an impressive group.

Tasks

The Director of Supply Administration can be answerable for the next:

Individuals Administration

• Managers ship success by empowerment and accountability by modeling, teaching, and caring.

• Mannequin – Stay our tradition; Embody our values; Follow our management ideas. Share your administration philosophy together with your workforce and make it actual by your phrases and actions.

• Coach – Outline workforce goals and outcomes; Allow success throughout boundaries; Assist the workforce adapt and study.

• Care – Empower others to find, join, and develop. Have wholesome, candid conversations. Appeal to and retain nice folks; Know every particular person’s capabilities and aspirations; Spend money on the expansion of others.

Account Supply Administration

• Helps strategic relationships with key stakeholders within the buyer portfolio, usually as a part of a steering committee, to make sure service supply is on monitor and main points are being anticipated, recognized, and managed. Helps new buyer alternatives in partnership with Gross sales with extremely vital or world impacts for Microsoft. Communicates present view of supply to buyer executives on common cadence, as applicable.

Mental Property (IP)

• Ensures the use, reuse, and creation of mental property (IP) in supply, as relevant.

Relationship Growth

• Manages stakeholder relationships each internally (e.g., with Buyer Success, Engineering product groups, Operations, Finance, native Consulting administration) and externally (e.g., with companions and accomplice leads). Synthesizes and combines broad insights from private or groups’ expertise concerning former supply experiences with Prospects. Intently collaborates with International Pursuit Group (e.g., on area approvals, result in order, gross sales handover). Proactively leverages relationships to resolve complicated staffing points and to create readability. Companions with Software program High quality Assurance and Supply Excellence to watch supply portfolio well being. Engages in common cadence with International Capability Administration Useful resource Managers to help in employees matching for Mission Managers on new engagements.

• Resolves points recognized and escalated by Consultants from inside and exterior groups and prospects (e.g., throughout Microsoft group and with companions) concerning inside or crucial buyer points (e.g., personnel change requests, risk of buyer dissatisfaction, lack of ability to ship buyer’s end result, supply high quality points and dispute administration), and manages inside government engagement for escalations, as wanted. Establishes escalation requirements and course of enhancements for apply and implements escalation administration governance processes.

• Understands buyer and subcontractor obligations, and engages in obligation administration.

• Oversees by Mission Well being Critiques that inside and exterior compliance necessities have been met. Acts as an escalation level the place a compliance or safety breach has been recognized and to know influence and guarantee notification by appropriate channels.

Contracting

• Critiques and helps authentic contract and subsequent change requests. Acts as an escalation level ought to the contract not be of the required high quality, or has created ambiguity within the supply {of professional} providers to the shopper.

Presales

• Provides enter into deal assemble and deliverability early within the pre-sales cycle. May go throughout the pre-sales workforce for exceptionally giant consulting offers.

Enterprise Development

• Identifies alternatives to speed up and drive consumption and supply. Helps and contributes to rhythm of enterprise (ROB) and Chief Monetary Officer (CFO) forecasting.

• Acknowledges alternatives, creates a shared imaginative and prescient and path, and strikes folks and processes in a brand new path for Microsoft Federal. Innovates and implements long-term, strategic plans, in partnership with Consulting personnel or the broader group, if required, to form new alternatives/offereings and sustainable development for buyer accounts for big or strategic alternatives. When applicable, innovates and implements long-term, strategic plans, in partnership with Gross sales to create new alternatives and sustainable development for buyer accounts throughout the account portfolio.

• Seems for or creates alternatives to maximise well timed cloud consumption by present deliveries. Coaches workforce to determine new alternatives with prospects and to speed up supply or stop supply delays to maximise consumption and drive transformation deliveries.

Supply Administration

• Ensures the right combination of inside/exterior assets are assigned in engagements. Optimizes use of assets in response to deal shaping and monetary effectivity to maximise buyer worth.

• Attend steering committee conferences, as wanted, with strategic prospects to take away blockers and guarantee supply success.

Different

Embody our tradition and values

{Qualifications}

Required/Minimal {Qualifications}

• Bachelor’s Diploma in associated area AND 6+ years expertise in consulting/skilled providers supply, mission administration, apply administration, or associated area

OR equal expertise.

• 3+ years folks administration expertise.

Different Necessities

The profitable candidate will need to have an energetic U.S. Authorities High Secret Safety Clearance. Skill to satisfy Microsoft, buyer and/or authorities safety screening necessities are required for this function. Failure to take care of or receive the suitable clearance and/or buyer screening necessities could lead to employment motion as much as and together with termination.

Clearance Verification: This place requires profitable verification of the said safety clearance to satisfy federal authorities buyer necessities. You may be requested to supply clearance verification info previous to a proposal of employment.

Cloud Screening:

Candidates should have the ability to efficiently full and move a Microsoft Cloud background screening. Required Cloud Screenings can be administered on a recurring bi-annual foundation.

Citizenship & Citizenship Verification: This place requires verification of U.S citizenship on account of citizenship-based authorized restrictions. Particularly, this place helps United States federal, state, and/or native United States authorities company prospects and is topic to sure citizenship-based restrictions the place required or permitted by relevant legislation. To satisfy this authorized requirement, citizenship can be verified through a sound passport, or different authorised paperwork, or verified US authorities clearance. necessities.

Further or Most well-liked {Qualifications}

• Bachelor’s Diploma in associated area AND 12+ years of expertise in consulting/skilled providers supply, mission administration, or apply administration

o OR main portfolio administration, complicated applications, or revenue-driven (e.g., $10 million +) applications OR equal expertise.

• Mission Administration Skilled (PMP) certification.

• 2+ years of consulting, skilled providers, or associated monetary administration expertise (e.g., price administration, income forecasting).

Consulting Mission Administration M5 – The everyday base pay vary for this function throughout the U.S. is USD $115,500 – $205,000 per yr. There’s a totally different vary relevant to particular work places, throughout the San Francisco Bay space and New York Metropolis metropolitan space, and the bottom pay vary for this function in these places is USD $148,000 – $222,000 per yr.

Sure roles could also be eligible for advantages and different compensation. Discover extra advantages and pay info right here: https://careers.microsoft.com/us/en/us-corporate-pay

Microsoft will settle for purposes for the function till March 27, 2024.

Microsoft is an equal alternative employer. In keeping with relevant legislation, all certified candidates will obtain consideration for employment with out regard to age, ancestry, citizenship, shade, household or medical care depart, gender id or expression, genetic info, immigration standing, marital standing, medical situation, nationwide origin, bodily or psychological incapacity, political affiliation, protected veteran or navy standing, race, ethnicity, faith, intercourse (together with being pregnant), sexual orientation, or another attribute protected by relevant native legal guidelines, laws and ordinances. If you happen to want help and/or an affordable lodging on account of a incapacity throughout the software course of, learn extra about requesting lodging (https://careers.microsoft.com/v2/world/en/accessibility.html) .