Director of DevOps – Platform Engineering

Director of DevOps / Platform Engineering- Dublin or Letterkenny/ Hybrid

Optum is a global organisation that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start Caring. Connecting. Growing together

About the role

In healthcare, evolution doesn’t just happen. It takes innovation, imagination, and a passion for solving problems in new and better ways. And innovation is taking place at a lightning-fast pace every day at Optum.

As the fastest growing part of the UnitedHealth Group family of businesses, we’re expanding our team in Ireland and creating excellent opportunities for those who want greater purpose and more impact in their work. We’ll provide the investment, support, and resources to advance your career. You’ll provide the talent, ambition, and drive. 

As the Director of DevOps / Platform Engineering, you will play a hands-on role in leading and enhancing the DevOps and platform engineering practices within our organization. This pivotal position involves not only guiding the team but also actively participating in resolving issues, advancing our operational maturity, ensuring compliance, managing vulnerabilities, and developing innovative solutions through automation and cutting-edge technologies. You will collaborate closely with various departments, including the E&I Org, to modernize legacy systems and drive growth through modern, open-source solutions and cloud technologies such as Azure, Azure Databricks, and Azure AKS.

Primary Responsibilities

• Technical Leadership and Support:

o Lead and support the infrastructure platforms for E&I and other business units.

o Provide expert guidance on designing, planning, and building robust technical solutions.

o Maintain and support Linux server infrastructure.

o Own and manage Kubernetes clusters, ensuring their reliability, scalability, and security.

o Leverage Azure cloud services, including Azure Databricks and Azure AKS, to enhance platform capabilities.

• Automation and Best Practices:

o Design and implement automated pipelines and promote Agile and DevOps best practices.

o Utilize GitHub Actions for CI/CD pipeline automation.

o Integrate multiple analytic platforms to streamline the data science toolkit for end users.

o Address performance and scalability issues, ensuring capacity planning aligns with business initiatives.

o Develop and enforce best practices and frameworks for automation, security, workload placement, release, and change management.

o Utilize Azure services to automate and optimize infrastructure and application deployment.

• Hands-On Support and Collaboration:

o Provide hands-on technical support to Data Scientists and Data Engineers. Collaborate with the broader infrastructure team, offering mentorship and support.

o Present technical solutions and designs to senior leadership and technical groups.

o Mentor team members, fostering their technical growth and development.

You will be rewarded and recognised for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role, as well as providing development for other roles you may be interested in.

Required Qualifications:

• Bachelor’s degree or equivalent experience.
• Extensive experience in Linux system administration and enterprise IT support.
• Proven expertise in building Docker containers and supporting Kubernetes environments, including Helm charts, Flux/
• Experience in creating and maintaining automated pipelines through code.
• Proficiency in scripting languages such as Python, R and Shell
• Experience with version control systems like GitHub or GitLab.
• Capability to juggle multiple tasks and adapt to shifting priorities in a fast-paced, ever-changing environment
• Strong knowledge and hands-on experience with Azure, including Azure Databricks and Azure AKS.
• Self-starter and collaborative team player with a passion for technology and innovation.

Preferred Qualifications:

• Proficiency in Python and R package management.
• Experience with data science and analytics technologies and tools.
• Ability to rapidly learn new technologies and translate learning into practical implementations.
• Self-motivated, creative, innovative, and results-driven with strong problem-solving and analytical skills.
• Excellent communication and interpersonal skills, with the ability to effectively engage with both business and technical teams.
• Experience working in an Agile/Scrum environment.
• Experience in managing global stakeholders across multiple geographies.

Please note you must currently be eligible to work and remain indefinitely without any restrictions in the country to which you are making an application. Proof will be required to support your application.

All telecommuters will be required to adhere to the UnitedHealth Group’s Telecommuter Policy.

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone–of every race, gender, sexuality, age, location and income–deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalised groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes — an enterprise priority reflected in our mission.

Diversity creates a healthier atmosphere: Optum is an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to gender, civil status, family status, sexual orientation, disability, religion, age, race, and membership of the Traveller community, or any other characteristic protected by law. Optum is a drug-free workplace. © 2024 Optum Services (Ireland) Limited. All rights reserved.

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