Director of ERP Programme

MSI Reproductive Choices

About Us

MSI Reproductive Choices is one of the world’s leading providers of sexual and reproductive healthcare. We believe that everyone should have the right to choose. From contraception to safe abortion and life-saving post-abortion care, we are committed to delivering compassionate, affordable, high-quality services for all.

Today, our organisation has over 9,000 team members working in 37 countries across the world. Our success lies in the fact that MSI teams are locally led, entrepreneurial and results-driven, and are passionate about delivering high quality, client-centred care in their own communities. As a social business, we focus on sustainable delivery, efficiency, and funding models that are built to last, so that the women and girls we serve today will have a choice in the future too.

We know that access to reproductive choice is life changing. For some, it can mean the ability to complete an education or start a career. For others, it means being able to look after the family they already have. For everyone, it means the freedom to decide their own future, creating a fairer, more equal world.

About the Role

We are looking for an experienced ERP Programme Director to lead the successful delivery of MSI’s global finance and supply chain transformation programme. This programme will transform our capabilities and delivery across MSI’s 37 Country Programmes and Global Support Office (GSO) with the introduction of new Enterprise Resource Planning (ERP) technology, driving us forward to deliver our vital mission.

The Director will shape the overall programme from the outset, so that it is set up for success. The successful candidate will need deep transformation and ERP experience, delivering full ERP programme lifecycles in complex organisations like MSI. For the programme to be successful, building strong relationships with key stakeholders across MSI’s Country Programmes, Regional and Global Support Offices will be crucial.

The transformation programme has been approved and is currently at the inception stage, giving the ERP Programme Director the opportunity to make key strategic decisions that will shape the programme; such as the selection of an ERP technology solution best suited to MSI’s business requirements, appointing and onboarding a third-party implementation partner and to design and recruit the internal project team required to ensure success of the programme.

We anticipate a 3-year programme cycle with occasional international travel to MSI country programmes as required for the successful delivery of the programme.

For more details on the scope of the programme and the role, please review our job framework here

About You

We recruit talented, dynamic people with diverse backgrounds and experiences, all united by a belief in our mission and a focus on delivering measurable results. We’re proud to be an equal opportunities employer and are committed to creating a fully inclusive workplace, where everyone feels able to participate and contribute meaningfully. You must be open-minded, curious, resilient, and solutions-oriented, and committed to promoting equality, and safeguarding the welfare of team members and clients alike.

To succeed in this role, it is essential that you have the following skills:

  • Leadership: You’re a proven senior leader, with a track record of guiding and developing teams to achieve success, including globally distributed teams and different cultures.
  • Strategic thinking: You’re able to reflect organisational strategic goals and priorities and integrate these into a coherent delivery approach for the team
  • Communication: You’re an excellent, influential communicator; you can convey complex, technical concepts simply and effectively, adapting your communication style to different audiences up to board level. You’re able to inspire Exec and senior leaders to get buy-in for programme priorities
  • Analytical skills: You have an ability to analyse and interrogate complex challenges and problems. You know how and when to ask “the tricky questions,” ensuring you eliminate any ambiguity
  • Problem solving: You’re able to create clarity, cut through detail, and make decisions even in difficult and opinion-heavy situations
  • Organisation and prioritisation: You’re able to track progress across priorities, ensuring alignment with wider stakeholders and providing a clear steer to your team to deliver with quality and on time
  • Proactiveness: You have an ability to identify and act on issues and opportunities before they become a risk to programme objectives
  • Collaboration: You’re a team player and you consistently seek input from and align with senior stakeholders and your team. You inspire and coordinate collaboration across the organisation to ensure programme delivery.
  • Technical skills: You have skills in a range of ERP solutions and associated technologies
  • User-centred: You ensure that any new initiatives or technologies keep users at the heart
  • Language skills: Fluent in business English, both written and verbal

To succeed in this role, it is essential that you have the following experience:

  • Successfully delivered 8+ full-lifecycle ERP implementations in medium to large international enterprises. Experience with Microsoft Dynamics preferred but not essential.
  • Strong track record in strategic transformation, change leadership and programme management delivering large programmes that have resulted in transformational change in the Finance and Supply Chain domain.
  • Experience of overseeing complex multi-million pound programme budgets.
  • International NGO and/or healthcare sector experience preferred but not essential.
  • Experience driving operational efficiency in finance and supply Chain and implementing a framework for process standardisation and improvement.
  • Experience delivering finance transformations involving shared service operating models.
  • Extensive ERP vendor / system implementor contract management experience.

Formal Education / Qualifications

  • Bachelor’s Degree in Computer Science, Information Systems, or related field expected, but we’d welcome applications from candidates with equivalent experience
  • MSP, PMP or other relevant project or programme management certification expected
  • Supply chain, logistics, or accounting certification preferred but not required

Personal Attributes:

We seek exceptional individuals who are aligned to MSI’s mission and entrepreneurial mindset. You must be a strong communicator, self-motivated and solutions-seeking, committed to driving social change in an environment that measures sustainable results and impact at an individual and global level. You must be able to work effectively with and across diverse teams and be comfortable with ambiguity.

For this role, we’re looking for an individual who is:

  • Pro-choice
  • Able to empathise with and build relationships
  • Innovative, with the ability to show initiative
  • A quick learner who can pick up new skills quickly
  • Positive with a can-do attitude
  • Dependable and can self-manage
  • Able to keep calm and work effectively under pressure

Location: London Support Office (hybrid working – 2 days per week in the office) or where any MSI country programme operates, preferably UK or Africa.

Full-time: 35 hours a week, Monday to Friday (UK contracted hours).

Contract type: 3 year project

Salary: £80,000 to £100,000 per annum commensurate with experience, for UK based candidates. Discretionary bonus + benefits. For all other locations the salary will be in line with the national context.

Salary band: BG12 MP

Closing date: 31st May 2024 (midnight GMT+1). Interviews may take place before this date for exceptional candidates.

For internal employees applying from an MSI country programme, the role will be positioned within the existing salary structure of the country. Local terms and conditions of the country will apply.

How to apply

Please apply via our website –

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