Director – Office of the CIO

Director – Office of the CIO

TVH Group

Waregem, Belgium

The Director of the Office of the CIO is a strategic leadership position designed to drive the operational, financial, and strategic frameworks of a modern, value-driven IT organization. Serving as one of the CIO’s most trusted strategic partners and functioning as a “CIO by proxy,” this role expands cross-functional leadership capacity to drive clarity, consistency, and coherence across the IT agenda. The Director leads a proactive, predictive environment, acting as the connective tissue that brings siloed groups together, translates strategic intent into execution, and ensures IT investments directly align with revenue, resilience, and strategic business outcomes.

The role balances strategy (“doing the right things”) and execution (“doing things right”) by leaning into three key archetypes:

• Strategy Partner: Representing the CIO in overarching-level planning and shaping the broader digital and operational strategy;
• Chief of Staff: Managing the internal machinery of the IT function, including operational cadence, governance, reporting, and communication;
• Execution Envoy: Bridging the gap between business strategy and IT execution by translating enterprise goals into clear delivery plans.

Primary Responsibilities

IT Strategy & Value-Driven Portfolio Planning:

• Strategic Alignment: Define, facilitate, and drive the overarching IT Strategy and roadmap, ensuring technology strategy converges seamlessly with business priorities.
• Portfolio Transparency: Provide transparency into the IT investment portfolio to enable prioritization based on strategic objectives, risks, capacity constraints, and business value;
• Value-Based Budgeting: Transition IT financial measurement from traditional fixed-cost percentages to a dynamic model based on the business value delivered per unit of investment;
• KPI & Dashboard: Establish a structure for creating standard dashboards and reports for IT, data and transformation, adhering to high standards on visualization, design principles, and KPIs.

Financial Management:

• Financials Management: Develop and manage the IT budget, provide cost transparency, manage cost allocation/chargeback principles, and measure the benefits of IT investments.

Overarching PMO & Value Stream Management:

• Flow Optimization: Establish and oversee an overarching Project Management Office (PMO) integrated with Value Stream Management (VSM) to optimize the flow of value, highlight bottlenecks, and quantify the true business impact of technology delivery.
• Value Stream Alignment: Organize portfolios around continuous value streams, ensuring efficient resource utilization.

IT Operating Model:

• Operating Model Design: Design and maintain the IT operating model needed to deliver on strategic objectives, clearly defining modern ways of working.

Governance, Risk, & IT Standards:

• Governance, Risk, & IT Standards: Orchestrate IT, data and transformation governance mechanisms and prioritization frameworks across the enterprise, coordinating proactive risk management, compliance training, and regular IT audits.

Vendor Management Office (VMO):

• Partnership Management: Oversee the Vendor Management Office (VMO) to anticipate sourcing needs, negotiate contracts in collaboration with Indirect Procurement, and maximize the value delivered by external IT partners and platform providers.

Incubation & Ad Hoc Executive Activities:

• Special Initiatives: Lead critical, ad-hoc initiatives on behalf of the CIO.

Candidate Profile & Qualifications

• Professional Experience: A minimum of 10 years of progressive experience in IT leadership, corporate technology strategy, enterprise PMO management, or technology management consulting;
• Executive Presence: Proven track record of operating effectively in a “Chief of Staff” , “Strategy Partner” , or deputy “CIO by proxy” capacity;
• Educational Background: Master degree in Information Technology, Computer Science, Business Administration, or a related field.

To stand out as the ideal candidate, you will bring the following core competencies to the table:

• Strategic Planning & Execution Envoy;
• Value-Based Budgeting & Financial Transparency;
• PMO & Value Stream Management;
• IT Governance, Risk & Operating Models;
• Executive KPI Dashboards.