Director Treasury Solutions, SWO & PayEdge

Job title:

Director Treasury Solutions, SWO & PayEdge

Company

Royal Bank of Canada

Job description

Job SummaryJob DescriptionWhat is the opportunity?As the Director, Treasury Solutions, SWO (Southwest Ontario) & PayEdge, you will achieve business results through sales excellence, strategic initiative and market leadership with a dual mandate of market coverage and leading a national PayEdge specialist team. By partnering and supporting Business Financial Services you will deliver the strategic business priorities of client loyalty, profitable revenue growth and new client acquisition. You will coach a capable and productive team of Treasury Solution Professionals to maximize sales and business performance while addressing operational requirements. As a leader, you enable your team to achieve superior client experience and enhance employee capability and engagement while leveraging the full RBC capabilities.What will you do?

• Achieve business result through sales and market leadership, implementation of strategic direction and representation across the region.
• Work in partnership with Commercial Financial Services Sales teams to implement strategies, processes and disciplines to deliver high quality financial advice and relationship management for clients with Cash Management & Commercial Card needs.
• Delivers business advice and new insights to clients with a unique perspective, using industry and economic insights to effectively lead meaningful client discovery sessions to uncover hidden business challenges and opportunities
• Conduct effective sales management routines tailored to bring value to team members, maintaining a forward looking view focusing on key behaviors and activities to move sales opportunities forward and close business.
• Coach and influence your sales team to pro-actively grow existing relationships, partner to acquire new clients and build client loyalty through financial advice.
• Represent and promote the RBC brand in the marketplace by participating in bank events and the local business community.
• Develops client strategy reviews/plans in consultation with relevant stakeholders, reviewing and providing guidance on Direct or Indirect Report’s client plans
• Handle customer issues by engaging appropriate partners.
• Effectively lead change management initiatives and enhance employee commitment, capability and client loyalty by leveraging the full RBC Financial Group capabilities, including specialized sales forces, and alternate delivery channels and service partners.
• Strategically Liaise and influence multiple stakeholders (Product, Technology, Operations, ePix, Business Enablement) to make continuous enhancements on PayEdge, partnerships and lead programs, to drive further opportunities & improve overall experience.
• Represent RBC in multiple payment & Franchise conferences to expand our COI partnerships and market presence driving further opportunities while strategizing on further business development activities.

What do you need to succeed?Must-have

• 5+ years of business and commercial banking experience in a financial services environment: Excellent understanding of financial products and services including RBC Cash Management Products and emerging payment industry trends
• Strong entrepreneurial spirit, as you will be working remotely from your reporting officer and your team
• Strong leadership/people management and organizational skills – ability to manage a geographically diverse and mobile team, and the ability to drive impact & influence through peer and upward coaching.
• Proven negotiation skills in complex client scenarios and the ability to work with executive level stakeholders both internally and clients within the portfolio
• Strong working knowledge of office software including Microsoft Word, Excel and PowerPoint
• Exceptional collaboration with products, operations, enablement, technology partners to leverage multiple strategic and business levers to growth PayEdge and deepen adoption at RBC.

Nice-to-have

• MBA
• Willingness to learn new skills while building partnerships with stakeholders and fostering team work
• Proven ability to prioritize and adapt to a fast paced environment as this is an intense high volume transaction sales role requiring above average organizational skills and a proven capacity for coping with incoming and ongoing call/email volumes

Special Conditions:

• Overnight Travel

What’s in it for you?We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

• Ability to make a difference and lasting impact
• Work in a dynamic, collaborative, progressive, and high-performing team
• Opportunities to do challenging work
• Opportunities to develop strategy for the future of the business

Job SkillsAdditional Job DetailsAddress: 21 KING ST W, UNIT 103:HAMILTONCity: HAMILTONCountry: CanadaWork hours/week: 37.5Employment Type: Full timePlatform: PERSONAL & COMMERCIAL BANKINGJob Type: RegularPay Type: SalariedPosted Date: 2024-09-20Application Deadline: 2024-10-04Inclusion and Equal Opportunity EmploymentAt RBC, we embrace diversity and inclusion for innovation and growth. We are committed to building inclusive teams and an equitable workplace for our employees to bring their true selves to work. We are taking actions to tackle issues of inequity and systemic bias to support our diverse talent, clients and communities.We also strive to provide an accessible candidate experience for our prospective employees with different abilities. Please let us know if you need any accommodations during the recruitment process.Join our Talent CommunityStay in-the-know about great career opportunities at RBC. Sign up and get customized info on our latest jobs, career tips and Recruitment events that matter to you.Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at .

Expected salary

Location

Hamilton, ON

Job date

Sun, 22 Sep 2024 04:02:30 GMT

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