Background
The Regional Bureau for Asia and the Pacific (RBAP) of UNDP concentrates its efforts on developing the region’s capacity to promote and accelerate action on its progress towards achieving the Sustainable Development Goals (SDGs). It implements the UNDP Strategic Plan in Asia and the Pacific and delivers on UNDP’s partnerships within the region and with development actors in the region. The Bangkok Regional Hub (BRH) of RBAP is the presence which supports the work of the 25 offices in this region.
The Operational Services Team (OST) of BRH is a provider of a variety of time-sensitive operational services to clients of the Hub, the UNDP Thailand Country Office [CO] and other agencies which UNDP supports in Thailand.
Under the guidance and direct supervision of the Procurement and Administration Analyst, the Driver/Messenger provides reliable messenger and safe driving services.
The incumbent demonstrates a client-oriented, flexible approach and ability to work with people of different national and cultural backgrounds.
Scope of Work
The Driver/ Messenger demonstrates a client-oriented approach, tact and ability to with with people of different national and cultural backgrounds.
1. Provide reliable and secure driving services using office vehicle for office to programmes and operations staff, experts and consultants, and UN officials and visitors:
2. Ensure provision of reliable messenger services focusing on achievement of the following results:
3. Perform other duties within incumbent’s functional profile as assigned and deemed necessary for the efficient functioning of the office and Organization.
Institutional Arrangement
This position will be reporting to Procurement and Administrative Analyst.
Competencies
Core
Achieve Results: LEVEL 1: Plans and monitors own work, pays attention to details, delivers quality work by deadline.
Think Innovatively: LEVEL 1: Open to creative ideas/known risks, is pragmatic problem solver, makes improvements.
Learn Continuously: LEVEL 1: Open minded and curious, shares knowledge, learns from mistakes, asks for feedback.
Adapt with Agility: LEVEL 1: Adapts to change, constructively handles ambiguity/uncertainty, is flexible.
Act with Determination: LEVEL 1: Shows drive and motivation, able to deliver calmly in face of adversity, confident.
Engage and Partner: LEVEL 1: Demonstrates compassion/understanding towards others, forms positive relationships.
Enable Diversity and Inclusion: LEVEL 1: Appreciate/respect differences, aware of unconscious bias, confront discrimination.
Cross-Functional & Technical competencies
Administration &Operations – Vehicle management: Knowledge of policy & procedures on fleet management.
Administration &Operations – Registry & correspondence management: Ability to collect, register, maintain and deliver mail and UNDP pouch; ability to manage archives.
Ethics – UN Policy Ethics: Knowledge and understanding of the UN Staff Regulations and Rules and other policies relating to ethics and integrity.
Business Management – Customer Satisfaction/Client Management: Ability to respond timely and appropriately with a sense of urgency, provide consistent solutions, and deliver timely and quality results and/or solutions to fulfil and understand the real customers’ needs. Provide inputs to the development of customer service strategy. Look for ways to add value beyond clients’ immediate requests. Ability to anticipate client’s upcoming needs and concerns.
Minimum Qualifications of the Successful NPSA
Minimum Education requirements:
Secondary Education with a valid driver’s license.
Minimum years of relevant work experience:
Minimum of 2 years (with high school diploma) of relevant work experience as a driver with a safe driving record is required.
Desired skills in addition to the competencies covered in the Competencies section:
Language requirement:
Fluency in Thai and English is required.
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