E T Temporary

Working at the World Bank Group provides a unique opportunity to help our clients solve their greatest development challenges. The World Bank Group is one of the largest sources of funding and knowledge for developing countries; a unique global partnership of five institutions dedicated to ending extreme poverty, increasing shared prosperity, and promoting sustainable development. With 189 member countries and more than 120 offices worldwide, we work with public and private sector partners, investing in groundbreaking projects and using data, research, and technology to develop solutions to the most urgent global challenges. For more information, visit www.worldbank.org

Regional Context

The World Bank Group serves 30 client countries in the Latin America and the Caribbean Region (LCR). Clients range from large rapidly growing sophisticated middle-income countries to IDA countries to small Caribbean states to one fragile state. Despite immense resources, dynamic societies, and an average annual per capita income of about $4,000, deep inequalities persist in most LCR countries, with nearly a quarter of the Region’s people living in poverty. The Bank’s strategy in LCR is focused on five pillars: (a) stimulating growth and improving competitiveness; (b) reducing poverty and inequality; (c) making governments and institutions work for people; (d) providing a platform for tackling global issues (climate change, trade, disease, migration); and (e) reducing risk, whether from extreme weather events, climate change, crime and violence or other.

CMU and Country Office Context

• The LC6 Country Management Unit (CMU) is responsible for Bank operations in Bolivia, Chile, Ecuador and Peru, and is comprised of the Country Director, Operations Manager and four Program Leaders based in Lima and Country Offices in Quito, La Paz, and Santiago. The CMU oversees a wide range of Bank activities, including over 40 projects under implementation with commitments of around US$6 billion in lending, as well as a program of over 30 knowledge, reimbursable advisory and convening activities.

Country Office Context

• The World Bank country office in Lima, Peru comprises over 50 staff, covering a wide range of technical and operational areas including in infrastructure, sustainable development, human development and macro-economics and the financial sector.  The Lima office is the home of the LC6 Departmental Management Team, and many technical staff work throughout the sub-region (Bolivia, Chile and Ecuador).  However, the majority of activity is focused on the Peru program.  Through multisector coordination, the World Bank, together with IFC and MIGA, provide Peru with financial and technical assistance in support of public policy design and implementation to promote a more equitable and sustainable economy.  The WBG program in Peru focuses on increasing access to quality economic opportunities for workers and entrepreneurs; improving access to quality public services; and promoting resilience to shocks.  The country office staff liaise between the World Bank technical and operational teams and government counterparts to deliver on these shared strategic priorities.

Role & Responsibilities:

Principal ETT responsibilities:

• The ETT team assistant carries out the full range of office support work, including managing processes and monitoring schedules related to their team’s/unit’s products and tasks. They coordinate extensively with service units and liaise frequently with team members both at headquarters and in the field, as well as external counterparts. Team Assistants may also be assigned responsibility for some aspect of the unit’s administrative functions.

General Office Support:  

• Take accurate and comprehensive telephone messages, dispatch incoming correspondences, route internal and external queries on the assigned portfolio to the appropriate Bank officer, respond to routine telephone inquiries using knowledge of work program and staff schedules, and welcome visitors to the Bank’s office.
• Incorporate agreed comments into documents, making full use of shared drives and software capabilities.
• Use word processing or desktop publishing skills to produce complex text, reports, power point presentations, figures, graphs, etc., according to standard Bank formats and distribution.
• Ensure the timely dispatch of outgoing correspondences via e-mail and hardcopy, as necessary.
• Maintain an effective network of contacts with government officials, donors, civil society, academia, businesses, and other World Bank offices.
• Provide logistical support in the preparation and planning for various events including meetings, conferences, workshops, and project negotiations.
• Prepare, document, and distribute the contents of diplomatic pouch to and from Washington D.C. and other Bank locations.
• Track assigned task/project steps/timetables, coordinates with relevant staff and provides assistance and/or information on project-related matters.
• Maintain up-to-date work unit project and other files (both paper and electronic).
• Coordinate schedules taking priorities into account, monitors changes, and communicates the information to appropriate staff, inside and outside the immediate work unit, including officials outside the Bank Group.
• Solve non-routine problems (e.g., responds to requests requiring file search, etc.).
• Support preparation of standard system generated reports.
• Liaise and coordinate effectively with the country director’s front office as well as other members of the administrative team.

Operational Team Support

• Assist in planning and organizing operational travel as needed
• Assist in handling of consultant contracts as needed
• Assist operational teams with processing tasks in the operations portal
• Coordinate effectively with the team’s support team in Washington, DC

Visiting Missions Support:

• Provide logistical support for visiting missions including: transportation, organization of meetings, and catering requests.
• Coordinate all transportation arrangements for visiting missions, including arrangements for security escorts.
• In conjunction with and under guidance from staff in a specific discipline (i.e., Resource Management, etc.) monitor specific activities, (i.e., task budget, etc.) within teams or clusters.
• Perform and other duties that may be assigned.

Selection Criteria

• High School diploma completed, pursuing careers such as business, accounting, economics, communications, or other related areas.
• Minimum 3 years of relevant experience, 5+ preferred.
• Microsoft office tools knowledge (Word, Excel, PowerPoint).
• Excellent speaking and written communication skills in English and Spanish.
• Good listening comprehension and fluency in English/Spanish are required.
• Letter of interest and CV written in English.
• Good interpersonal and teamwork skills.

Source:https://worldbankgroup.csod.com/ats/careersite/JobDetails.aspx?id=27489&site=1