
United Nations Relief and Works Agency for Palestine Refugees in the Near East
Work Location
Jordan-UNRWA HQ (Amman) In-person or Hybrid
Expected duration
3-11 months
Duties and Responsibilities
UNRWA is a United Nations agency established by the General Assembly in 1949 and is mandated to provide assistance and protection to a population of some 5 million registered Palestine refugees. Its mission is to help Palestine refugees in Jordan, Lebanon, Syria, the West Bank, and the Gaza Strip to achieve their full potential in human development, pending a just solution to their plight. UNRWA’s services encompass education, health care, relief and social services, camp infrastructure and improvement, microfinance, and emergency assistance. UNRWA is the largest UN operation in the Middle East, with more than 30,000 staff. UNRWA is funded almost entirely by voluntary contributions. Interns may be assigned matters including but not limited to: · Support the development and revision of learning materials by conducting content analysis and ensuring alignment with UN principles and UNESCO standards. · Assist in research and policy review by gathering and synthesising relevant literature, data, and case studies. · Provide support in drafting and reviewing policy documents, including summarising key issues and recommendations. · Contribute to strategic discussions by preparing background briefs, meeting notes, and summaries of workshops, training sessions, and seminars. · Assist in developing reports and presentations by organising information in a clear and accessible format. · Support project coordination tasks related to education policy and curriculum development. · Conduct desk research on best practices in education policy, digital learning, and teacher capacity-building. On completion of the internship, the candidate will have gained: · A strong understanding of UNRWA’s education framework, policies, and operational context. · Hands-on experience in supporting education policy development, curriculum review, and project implementation. · Improved research, analytical, and writing skills, particularly in policy review and academic synthesis. · Experience in working within a multicultural and humanitarian education setting. · Practical skills in preparing structured reports, literature reviews, and evidence-based recommendations. · The ability to multitask, prioritise, and contribute effectively to education projects
Qualifications/special skills
MINIMUM QUALIFICATIONS AND EXPERIENCE Education: a. be enrolled in an accredited first-level, higher education programme (Bachelor or equivalent); b. be enrolled in an accredited graduate school programme (Master or higher or equivalent); or c. have graduated with a university degree (as defined in paragraphs 7a and b above), and if selected, must commence the internship within a one-year period of graduation. Work Experience: Applicants are not required to have professional work experience, although prior work experience in the education sector will be an advantage. Excellent IT skills are required. DESIRABLE QUALIFICATIONS • Specialization in Education: Curriculum, teaching and learning, Mental Health Psychosocial Support, Education Policy and Planning, Digital Education, Education in Emergencies, among other education areas. • Experience in policy, legal, or project management matters. • Advanced IT Skills – focusing on data analysis and visualization, software applications (e.g., Power BI), organisational networks, or cloud computing. • Strong organisational skills. • Excellent communication skills (different types of texts, comms channels, and audiences). • Creative thinking and growth attitude. COMPETENCIES • Learning and researching: Commits to continuous learning. Keep abreast of new developments in own occupation. Embraces knowledge from diverse areas. Actively conducts research to integrate and organise information. Performs critical thinking and analysing. • Creativity: Actively seeks to improve programmes. Offers new and different options to solve problems or meet needs. Promotes and persuades others to consider new ideas. Takes calculated risks on new and unusual ideas; thinks “outside the box”. Takes an interest in new ideas and new ways of doing things. Is not bound by current thinking or traditional approaches. • Teamwork: Works collaboratively with colleagues to achieve organisational goals. Solicits input by genuinely valuing others’ ideas and expertise; is willing to learn from others. Places team agenda before personal agenda. Supports and acts in accordance with final group decision, even when such decisions may not entirely reflect own position. Shares credit for team accomplishments and accepts joint responsibility for team shortcomings. • Technological Awareness: Keeps abreast of available technology. Understands applicability and limitations of technology to the work of the office. Seeks to apply technology to appropriate tasks. Shows willingness to learn new technology.
Languages
Excellent command of spoken and written English Knowledge of Arabic is an asset.
Additional Information
GENERAL INFORMATION UNRWA staff and complementary personnel are expected to uphold the highest standards of integrity, neutrality and impartiality at all times. This includes respect for and commitment to human rights, diversity, and non-violent means of dealing with all kinds of conflict. Only persons who fully and unconditionally commit to these values should consider applying for UNRWA jobs. UNRWA is an equal opportunity employer and welcomes applications from all genders. UNRWA encourages applications from qualified females. This is an unpaid internship opportunity. All costs connected with an intern’s participation must be borne by the intern. Microsoft Word and Microsoft Teams will be required software for the intern. Interns are responsible for negotiating course credit with the law school for independent study/intern credits where feasible. At the stage of acceptance of an internship placement, interns must prove to the satisfaction of UNRWA that they have adequate medical and accident insurance coverage prior to commencing the placement. Intern placements shall not constitute employment by UNRWA. Interns are considered to be complementary personnel with non-staff status. The purpose of the internship program is not to lead to further employment with UNRWA but to complement an intern’s studies. Therefore, there should be no expectation of employment at the end of an internship. Interns are eligible to apply as external candidates for UNRWA staff vacancies in accordance with normal selection procedures. Please note that UNRWA does not charge fees at any stage of the application process. UNRWA is a non-smoking environment.
Intern Specific text
Interns are not financially remunerated by the United Nations. Costs and arrangements for travel, visas, accommodation and living expenses are the responsibility of interns or their sponsoring institutions. Interns who are not citizens or permanent residents of the country where the internship is undertaken, may be required to obtain the appropriate visa and work/employment authorization. Successful candidates should discuss their specific visa requirements before accepting the internship offer.
No Fee
THE UNITED NATIONS DOES NOT CHARGE A FEE AT ANY STAGE OF THE RECRUITMENT PROCESS (APPLICATION, INTERVIEW MEETING, PROCESSING, OR TRAINING). THE UNITED NATIONS DOES NOT CONCERN ITSELF WITH INFORMATION ON APPLICANTS’ BANK ACCOUNTS.
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