Education Information Management Officer

Norwegian Refugee Council




The purpose of the Information Management officer position is to support the Education department’s learning, project and programme management with data collection, quality control and reporting, as well as assist in the thematic implementation of the Education program in Gaza. 


  • Support and contribute to the development and maintenance of Education data management system, including through design, documentation, implementation and harmonisation of standardizes information flow of Education monitoring, evaluation, accountability and learning activities and reporting.
  • Support Education monitoring, evaluation, accountability and learning processes, including the spot checks and any other control measures.
  • Supporting the reporting processes for the 5Ws to the Education Cluster.
  • Support programme with needs assessments, monitoring, evaluation, and reporting.
  • Support the development of data collection, data entry and reporting methodology and tools, including by introducing digital processes/automation, including KOBO. 
  • Support the data collection and management, and development of clear information flow between program and NRC Monitoring and Evaluation staff.
  • Prepare and/or update progress reports, including project reports, logframes, ITT and GORS and disseminate it to the relevant programme management.
  • Carry out capacity building and training of programme staff on Education database and NRC Monitoring and Evaluation technical and conceptual areas, as needed.
  • Support the Programme with developing new initiatives.
  • Undertake any other reasonable task assigned by Education Coordinator.


  • Minimum of 2 years of experience working in Information Management or Monitoring and Evaluation, or equivalent, preferably in an international NGO.
  • Experience in coding questionnaires on KOBO as well as cleaning and analyzing data using Excel or Power BI.
  • Previous experience from working in complex and volatile contexts
  • Fluency in English and Arabic, both written and verbal 
  • High education in information technology and/or social science or another related field





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