Electronic Resources Platform/Access Specialist – University Libraries

Scheduled Hours
37.5

Place Abstract
Helps analysis wants of customers by serving as the primary level of contact for reporting e-resource entry issues. Helps to teach customers about applicable use of licensed digital assets. Maintains numerous digital useful resource platforms, together with proxy server.

Job Description

Major Duties & Tasks

• Updates and maintains useful resource info on proxy server, making certain continued entry; helps useful resource integrations with discovery platforms, similar to Primo, Third Iron merchandise and OCLC WorldCat Discovery; follows up with distributors as applicable.
• Offers assist in response to person queries regarding entry to digital assets. Displays unit e mail account and library hassle ticket programs; communicates with customers, topic librarians, and distributors as applicable to resolve entry issues; paperwork issues in knowledgebase for future reference. Helps to teach customers about applicable use of licensed digital assets.
• Serves as administrator for vendor platforms with a view to handle content material. Helps to inform and educate customers about modified interfaces and new options.
• Manages the amassing, compiling, and retention of e-resource use statistics to tell routine and strategic decision-making associated to useful resource allocation for assortment improvement and administration, making certain that the information is legitimate, related, and well timed.
• Assists with trial requests and activation. Works with distributors to check and set up entry to new digital assets.
• Performs different duties as assigned, together with documentation and upkeep of departmental statistics and procedures, and participation in library-wide and employees improvement actions.

Most popular {Qualifications}

• Understanding of the knowledge wants of a analysis library in a digital atmosphere.
• Expertise working with library distributors.
• Familiarity with library vendor platforms and modes of on-line entry.
• Inner or exterior customer support expertise.
• Expertise in an educational library.
• Expertise with digital assets.
• Expertise with built-in library programs.
• Familiarity with Progressive Interfaces, Sierra system fascinating.
• Database administration expertise.
• Proxy server administration expertise.
• Demonstrated understanding of digital assets utilization statistics.
• Working information of a number of Western European languages.
• Consideration to element.
• Wonderful interpersonal and communication expertise.
• Organizational expertise.
• Robust customer support orientation.
• Potential to satisfy deadlines and modify priorities; good judgement and decision-making.
• Potential to work independently and as a part of a workforce in a decentralized and altering atmosphere.

Required {Qualifications}

Bachelor’s diploma in humanities, social sciences or associated discipline or minimal of 4 years of expertise in technical providers in a public, educational or particular library setting.

Grade
G07-H

Wage Vary
$18.91 – $29.32 / Hourly

The wage vary displays base salaries paid for positions in a given job grade throughout the College. Particular person charges throughout the vary might be decided by elements together with one’s {qualifications} and efficiency, fairness with others within the division, market charges for positions throughout the similar grade and division funds.

Questions

For incessantly requested questions in regards to the software course of, please check with our Exterior Applicant FAQ .

Lodging

In case you are unable to make use of our on-line software system and would love an lodging, please e mail [email protected]  or name the devoted lodging inquiry quantity at 314-935-1149 and depart a voicemail with the character of your request.

Pre-Employment Screening
All exterior candidates receiving a proposal for employment might be required to undergo pre-employment screening for this place. The screenings will embody prison background examine and, as relevant for the place, different background checks, drug display, an employment and schooling or licensure/certification verification, bodily examination, sure vaccinations and/or governmental registry checks. All affords are contingent upon profitable completion of required screening.

Advantages Assertion

Private

• As much as 22 days of trip, 10 acknowledged holidays, and sick time.

• Aggressive medical insurance packages with precedence appointments and decrease copays/coinsurance.

• Need to Stay Close to Your Work and/or enhance your commute? Make the most of our free Metro transit U-Move for eligible workers. We additionally supply a forgivable house mortgage of as much as $12,500 for closing prices and a down fee for houses in eligible neighborhoods.

• WashU supplies eligible workers with an outlined contribution (403(b)) Retirement Financial savings Plan, which mixes worker contributions and college contributions beginning at 7%.

Wellness

• Wellness challenges, annual well being screenings, psychological well being assets, mindfulness packages and programs, worker help program (EAP), monetary assets, entry to dietitians, and extra!

Household

• We provide 4 weeks of caregiver depart to bond together with your new baby. Household care assets are additionally obtainable on your continued childcare wants. Want grownup care? We’ve received you lined.

• WashU covers the price of tuition for you and your loved ones, together with dependent undergraduate-level school tuition as much as 100% at WashU and 40% elsewhere after seven years with us.

For insurance policies, detailed advantages, and eligibility, please go to: https://hr.wustl.edu/advantages/

EEO/AA Assertion
Washington College in St. Louis is dedicated to the ideas and practices of equal employment alternative and particularly encourages functions by these from underrepresented teams. It’s the College’s coverage to offer equal alternative and entry to individuals in all job titles with out regard to race, ethnicity, shade, nationwide origin, age, faith, intercourse, sexual orientation, gender id or expression, incapacity, protected veteran standing, or genetic info.

Variety Assertion
Washington College is devoted to constructing a various group of people who’re dedicated to contributing to an inclusive atmosphere – fostering respect for all and welcoming people from various backgrounds, experiences and views. People with a dedication to those values are inspired to use.