Yellowhead County
Job title:
Emergency Dispatcher (Informal)
Firm
Yellowhead County
Job description
Place Abstract
Beneath the path of the Dispatch Supervisor the 911 Dispatcher is chargeable for 911 call-taking, fireplace dispatch, Peace Officer Name taking and dispatch and afterhours communications companies for Yellowhead County employees, accomplice municipalities and contracted shoppers.
Place Duties
911 Name-Taking
- Reply all 911 and associated telephone traces for a number of municipalities in a courteous {and professional} method;
- Collect related data to find out the kind and severity of the decision;
- Reroute calls to the right companies;
Fireplace Dispatch
- Dispatch applicable firefighting assets primarily based on name data;
- Prioritize a number of calls to allocate out there assets;
- Monitor responder security by radio;
- Dispatch extra assets as requested by incident commanders;
- Keep logs and incident studies utilizing present strategies;
- Keep Pc Aided Dispatch (CAD) and Data Administration System (RMS) knowledge entry;
- Full paperwork and documentation associated to name heart operations;
- Guarantee the decision heart is saved in a clear and orderly method;
- Carry out administrative duties as directed;
Peace Officer Dispatch
- Signing in/out of Peace Officers for contracted shoppers;
- Common security checks on officers by radio;
- Taking grievance calls in a courteous {and professional} method;
- Make the most of a wide range of applications for processing complaints and assigning to officers;
Working Alone Monitoring
- Signing in/out of working alone staff for contracted shoppers;
- Common security checks on officers by radio;
- Emergency notification to supervisors if staff can’t be reached;
Afterhours Name Heart
- Afterhours emergency name administration for contracted shoppers;
- Taking calls and relaying related data to on-call departments.
Minimal {Qualifications}
Schooling/Abilities
- Minimal schooling of Grade 12 or equal;
- Publish-secondary schooling in a associated area is taken into account an asset;
- Worldwide Academies of Emergency Dispatch certification is taken into account an asset;
- Emergency Telecommunications certification is taken into account an asset;
- Expertise in emergency dispatch or call-taking most popular;
- Primary coaching in workplace software program most popular;
- Robust laptop and typing abilities most popular;
- Understanding of radio communication techniques most popular;
- Legitimate Class 5 Alberta Driver’s License;
- Completion of Defensive Driving;
- Legitimate Commonplace First Support/CPR;
Attributes
- Robust organizational abilities with consideration to element;
- Wonderful communication abilities;
- Means to handle tough/harassed callers in knowledgeable method;
- Means to work underneath stress and stress in a fast-paced surroundings;
- Means to modify shortly between duties, resourceful and adaptable to altering surroundings;
- Means to manage feelings;
- Work properly in a group;
- Dependable and reliable underneath minimal supervision.
Working Setting
- Closed workplace surroundings with cases the place leaving throughout shift with out planning will not be an possibility;
- 12-hour shift work;
- Additional time could also be required;
- Sitting for lengthy intervals of time;
- Fixed modifications in duties throughout shift;
- Requires intense listening consideration in responding to emergency calls;
- Could be a excessive stress surroundings that may end up in being mentally taxing.
The wage vary for informal emergency dispatcher is $26.04 to $28.35 per hour.
Solely these candidates being thought of might be contacted.
This competitors will stay open till January 29, 2024 at 4:30 PM.
Firm
Yellowhead County
Location
Edson, AB
Anticipated wage
$26.04 – 28.35 per hour
Location
Edson, AB
Job date
Fri, 01 Dec 2023 07:01:01 GMT
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