Emergency Dispatcher (Term Position)

Job title:

Emergency Dispatcher (Time period Place)

Firm

Yellowhead County

Job description

Place AbstractBeneath the path of the Dispatch Supervisor, the 911 Dispatcher is answerable for 911 Name reply companies, Dispatch Companies and after-hours communications for Yellowhead County employees, accomplice municipalities and contracted shoppers.Place Duties911 Name-Taking

• Reply all 911 and associated telephone traces for a number of municipalities in a courteous {and professional} method;

• Collect related info to find out the kind and severity of the decision;

• Reroute calls to the right companies;

Hearth Dispatch

• Dispatch acceptable firefighting sources primarily based on name info;

• Prioritize a number of calls to allocate obtainable sources;

• Monitor responder security by radio;

• Dispatch further sources as requested by incident commanders;

• Preserve logs and incident experiences utilizing present strategies;

• Preserve Laptop Aided Dispatch (CAD) and Data Administration System (RMS) knowledge entry;

• Full paperwork and documentation associated to name middle operations;

• Guarantee the decision middle is saved in a clear and orderly method;

• Carry out administrative duties as directed;

Peace Officer Dispatch

• Signing in/out of Peace Officers for contracted shoppers;

• Common security checks on officers by radio;

• Taking grievance calls in a courteous {and professional} method;

• Make the most of quite a lot of packages for processing complaints and assigning to officers;

Working Alone Monitoring

• Signing in/out of working alone staff for contracted shoppers;

• Common security checks on officers by radio;

• Emergency notification to supervisors if staff can’t be reached;

Afterhours Name Heart

• Afterhours emergency name administration for contracted shoppers; and

• Taking calls and relaying related info to on-call departments.

Minimal {Qualifications}Schooling/Expertise

• Minimal schooling of Grade 12 or equal;

• Put up-secondary schooling in a associated discipline is taken into account an asset;

• Worldwide Academies of Emergency Dispatch certification is taken into account an asset;

• Emergency Telecommunications certification is taken into account an asset;

• Expertise in emergency dispatch or call-taking most well-liked;

• Fundamental coaching in workplace software program most well-liked;

• Sturdy pc and typing expertise most well-liked;

• Understanding of radio communication programs most well-liked;

• Legitimate Class 5 Alberta Driver’s License;

• Completion of Defensive Driving;

• Legitimate Customary First Support/CPR;

Attributes

• Sturdy organizational expertise with consideration to element;

• Wonderful communication expertise;

• Skill to handle troublesome/confused callers in an expert method;

• Skill to work underneath strain and stress in a fast-paced setting;

• Skill to modify shortly between duties, resourceful and adaptable to altering setting;

• Skill to manage feelings;

• Work properly in a staff;

• Dependable and reliable underneath minimal supervision.

Working Setting

• Closed workplace setting with cases the place leaving throughout shift with out planning is just not an choice;

• 12-hour shift work;

• Time beyond regulation could also be required;

• Sitting for lengthy durations of time;

• Fixed adjustments in duties throughout shift;

• Requires intense listening consideration in responding to emergency calls;

• Could be a excessive stress setting that may end up in being mentally taxing.

The wage vary is $61,656 to $76,454 per yr.
It is a Termporary, Time period Place for as much as 18 months.
Yellowhead County offeres a aggressive profit package deal.
Solely these candidates being thought of can be contacted.
This competitors will stay open till crammed.FirmYellowhead CountyLocationEdson, AB

Anticipated wage

$61656 – 76454 per yr

Location

Edson, AB

Job date

Wed, 20 Mar 2024 04:06:47 GMT

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