Employability Development Manager

Durham University

Employability Development Manager (
Job Number:
Careers & Enterprise
Grade 7:  £36,333 – £43,155 per annum
Open-Ended/Permanent  Full Time
Contracted Hours per Week: 35
Closing Date
: 18-Jun-2023, 6:59:00 PM
Disclosure and Barring Service Requirement: Not Applicable. 

The University 
At Durham University we are proud of our people.  A globally outstanding centre of educational excellence, a collegiate community of extraordinary people, a unique and historic setting – Durham is a university like no other. We believe that inspiring our people to do outstanding things at Durham enables Durham people to do outstanding things professionally and personally.   

Across the University we have a huge variety of roles and career opportunities, which together make us a large and successful community, which is a key hub of activity within our region and nationally.  We would be thrilled if you would consider joining our thriving University.  Further information about the University can be found here


The Role and Department 

Careers & Enterprise sits within the Education Division, which is headed by the Pro Vice Chancellor for Education, and is part of the University’s developmental approach to ensuring effective student engagement, achievement and positive progression.

The Careers & Enterprise (C&E) Centre is a dynamic and developing team, operating across the university through subject departments, colleges, societies and industry facing initiatives to support the development and progression needs of students.  It aims to help them meet the challenges and opportunities of the constantly developing employment market, and become the leaders and innovators of the near future.

The Employability Development Manager has responsibility for providing employability support to academic departments and encourage engagement with the Careers & Enterprise Centre. Working closely with Careers Advisers and academic department contacts, the postholder will be responsible for designing and delivering appropriate interventions, including workshops and events, in support of employability and enterprise skills development. The role will involve advising, and working with, academic departments and faculties to enable them to sustainably embed curricular and co-curricular employability and enterprise skills learning and development. The postholder will contribute to a wide range of employability activity, including the facilitation of centrally delivered activities and learning resources and direct delivery of academic modules to enable students to develop graduate skills/attributes, navigate recruitment selection processes and be career ready.

Further information about the role and the responsibilities is at the bottom of this job description. 
Working at Durham  
A competitive salary is only one part of the many fantastic benefits you will receive if you join the University: you will also receive access to the following fantastic benefits:  
•    30 Days annual leave per year in addition to 8 public holidays and 4 customary days per year – a total of 42 days per year.   
    The University closes between Christmas and New Year 
•    We offer a generous pension scheme, As a new member of staff you will be automatically enrolled  into the University Superannuation Scheme (USS). 
•    No matter how you travel to work, we have you covered.  We have parking across campus, a cycle to work scheme which helps you to buy a bike and discount with local bus and train companies. 
•    There is a genuine commitment to developing our colleagues professionally and personally.  There is a comprehensive range of development courses, apprenticeships and access to qualifications and routes to develop your career in the University.  All staff have dedicated annual time to concentrate on their personal development opportunities.  
•    Lots of support for health and wellbeing including discounted membership for our state of the art sport and gym facilities and access to a 24-7 Employee Assistance Programme. 
•    On site nursery is available and children’s clubs in the summer holidays.
•    Family friendly policies, including maternity and adoption leave, which are among the most generous in the higher education sector (and likely above and beyond many employers). 
•    The opportunity to take part in staff volunteering activities to make a difference in the local community 
•    Discounts are available via our benefits portal including; money off at supermarkets, high street retailers, IT products such as Apple, the cinema and days out at various attractions.  
•    A salary sacrifice scheme is also available to help you take advantage of tax savings on benefits.  
•    If you are moving to Durham, we can help with removal costs and we have a dedicated team who can help you with the practicalities such as house hunting and schools.  If you need a visa, we cover most visa costs and offer an interest free loan scheme to pay for dependant visas. 


Durham University is committed to equality,  diversity and inclusion 

Our collective aim is to create an open and inclusive environment where everyone can reach their full potential and we believe our staff should reflect the diversity of the global community in which we work.   As a University equality, diversity, and inclusion (EDI) are a key part of the University’s Strategy and a central part of everything we do.  We also live by our values and our Staff Code of Conduct.  At Durham we actively work towards providing an environment where our staff and students can study, work and live in a community which is supportive and inclusive. It’s important to us that all of our colleagues are aligned to both our values and commitment to EDI. 
We welcome and encourage applications from members of groups who are under-represented in our work force including people with disabilities, women and black, Asian and minority ethnic communities.  If you have taken time out of your career, and you feel it relevant, let us know about it in your application.  If you are a candidate with a disability, we are committed to ensuring fair treatment throughout the recruitment process. We will make adjustments to support the interview process wherever it is reasonable to do so and, where successful, reasonable adjustments will be made to support people within their role.

What you need to demonstrate when you apply/Person Specification  
When you apply it is important that you let us know what skills/experience you have from a similar role and/or what skills/experience you have which would make you right for this role.  Further information about the role and responsibilities is at the end of this job description.  Where a criteria has an asterisk* next to it, it may be given additional weighting when your application is considered.    
Your application should cover the following criteria:  

Essential Criteria


  • Educated to degree level (or equivalent experience).
  • Professional practitioner with knowledge and expertise in the delivery and development of engaging presentations and workshops using active learning approaches (in person and online) within the organisation.
  • Experience of implementing policies and procedures and supporting change and service improvements.
  • Experience of providing specialist advice and guidance to a range of customers (e.g. students, employers, academic staff) and colleagues, including more senior colleagues.
  • Experience of participating in internal or external networks to share and discuss good practice, develop strong and productive working relationships and to positively influence the University’s reputation.
  • Proven experience of managing projects, target setting and action planning, preferably in a university environment with the capacity to conceptualise and take initiative in recommending and implementing new ideas.
  • Experience of employability module design, delivery and assessment; familiarity with student learning, development and reflection in respect of employability skills and attributes  
  • Experience of the design and delivery of group-based learning. 
  • Skills/Abilities/Knowledge

  • 9.        Excellent spoken and written communication skills including the ability to develop effective working relationships, both internally and externally, with colleagues at all levels, including senior leaders and managers.
  • 10.     Strong digital competence across a range digital devices and apps including digital communication tools, Microsoft 365 applications, e-portfolio software, virtual learning environments.
  • 11.     Committed to continuing professional development to maintain professional recognition (e.g. teaching and learning in HE).
  • 12.     Knowledge and experience of ensuring compliance with regulatory and organisational policy and guidelines.
  • 13.     Ability to solve problems and decide on and plan appropriate solutions.
  • 14.     Ability to contribute to planning at an operational level.
  • 15.     Up to date knowledge of graduate labour market and clear strategies for keeping up to date; awareness of the changing higher education context and the priorities of the University in respect of employability and graduate skills
  • 16.     Ability to use data and feedback to inform planning and service delivery

    Desirable Criteria

  • A recognised teaching/training qualification
  • A relevant professional qualification (e.g. Diploma in Careers Guidance or equivalent) or have relevant experience in a Higher Education careers and employability related setting
  • How to Apply
    To progress to the assessment stage, candidates must evidence each of the essential criteria required for the role in the person specification above. It will be at the discretion of the recruiting panel as to whether they will also consider any desirable criteria, but we would urge candidates to provide evidence for all criteria.  Please don’t forget to check if there is any weighted criteria (see above). 
    While some criteria will be considered at the shortlisting stage, other criteria may be considered later in the assessment process, such as questions at interview.    
    Submitting your application  
    We prefer to receive applications online.   We will update you about your application at various points throughout the selection process, via automated emails from our e-recruitment system. Please check your spam/junk folder periodically to make sure you have not missed any of our updates. 
    What you need to submit    
    •    A CV: and    
    •    A supporting statement or covering letter which outlines how you meet all of the criteria within the Person Specification.     
    Contact details    
    For a chat about the role or any further information please contact David Henderson ([email protected]). 

    Typical Role Requirements  

    • Provide employability and enterprise skills development support activity to academic departments and across the Careers & Enterprise team.
    • Provide employability and enterprise skills information and advice to students
    • Development, delivery and facilitation of activities and learning resources that will enable students to develop employability and enterprise skills and be career ready.
    • Working with departments and faculties to enable them to sustainably embed curricular and co-curricular employability and skills development
    • Managing, delivering and assessing Undergraduate Arts & Humanities in the Workplace module
    • Mapping and benchmarking employability and skills development activity across the institution
    • Developing an institution wide community of practice in support of employability within the curriculum
    • Good practice lead in respect of approaches to delivering employability and enterprise skills learning and development (synchronous, asynchronous etc)
    • Designing and delivering appropriate interventions (e.g. workshops, presentations and events) which enable students to identify and articulate the employability and enterprise skills they are developing within their programme of learning
    • Engaging with key stakeholders (students, academics, employers, professional organisations) in respect of graduate skills. Facilitating employer access in respect of curricular and co-curricular delivery
    • Service lead in respect of monitoring and reporting developments in the graduate skills landscape
    • Developing and delivering central programme of recruitment focused skills workshops to enable students to navigate graduate recruitment processes and build the skills necessary to perform within assessment centres and job interviews.
    • Developing employability e-learning materials and resources to support students


    Service Delivery/Development

    • Show a commitment to equality, diversity and inclusion and the University’s values.
    • Provide specialist advice and guidance relating to your professional area of expertise in line with the University’s policies, regulations and values.
    • Manage the delivery of employability and skills workshops and events to a high standard and ensure that they are delivered in a customer focussed way.
    • Provide the best possible service by continually reviewing what is required from academic and professional services staff, students and employers, and contribute to ideas and service improvements.
    • Provide specialist knowledge and support when interpreting and analysing complex data and information sources.
    • Look for ways to improve student employability and enterprise skills development across all areas of your work.
    • Identify any learning needs that should be met by the service and design activities and arrange any training.
    • Contribute to the delivery of activities that generate external income such as employer engagement.
    • Support activities which enhance the wider student experience such as extra-curricular skills development workshops and activities.


    Planning and Organisation

    • Contribute to the development of operational and strategic plans and service level agreements.
    • Continually seek to enhance the services provided to your stakeholders and plan and implement any required improvements.
    • Seek feedback from academic staff, students and employers so that the service is being adapted to meet customer expectations and to plan future requirements.
    • Manage and monitor the performance of specified services and make recommendations to relevant Service Heads on how it can be improved.
    • Analyse data on the level of service being provided to recommend areas for future improvement.
    • Meet the development needs of your stakeholders providing training when required.
    • Manage budgets and expenditure including buying (and returning) goods and services.



    • Use your operational expertise to lead and participate in business meetings, working groups and sub-committees.
    • Keep stakeholders updated by sharing key service information about employability and enterprise skills development.
    • Use the best media and method to communicate with internal and external stakeholders.
    • Create positive working relationships, including internal and external networks, using your networks to increase your knowledge and skills and swap information with peers.
    • Use your expertise to participate in and monitor communities of practice and partnership working, both internally and externally.


    Specific Role Requirements

    • Occasional evening and weekend work, as required.
    • Willingness and ability to travel to other locations (e.g. employers/opportunity providers) with occasional overnight stay.
    • Any other reasonable duties.


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