Employee Enablement Specialist – Ford Pro
We are the movers of the world and the makers of the future. We get up every day, roll up our sleeves and build a better world — together. At Ford, we’re all a part of something bigger than ourselves. Are you ready to change the way the world moves?
Ford Pro is a new global business within Ford committed to commercial customer productivity. Ford Pro delivers a work-ready suite of vehicles, accessories and services for virtually every vocation, backed by technology and engineered for uptime. A true one-stop shop, we offer a full portfolio of electrified and internal combustion vehicles designed to integrate seamlessly with the Ford Pro ecosystem, helping customers’ businesses thrive today and into the new era of electrification.
In this position…
We are seeking a highly organized and proactive Logistics Specialist to play a crucial role in supporting our Enablement team.
This role will be responsible for organizing training materials, building communication channels and writing communications, maintaining our knowledge base, and providing logistical support for various enablement initiatives. The ideal candidate is a detail-oriented individual with excellent communication and organizational skills, a passion for learning, and the ability to thrive in a fast-paced environment.
What you’ll do…
Knowledge Base Management:
Develop and maintain a comprehensive and user-friendly knowledge base for customer-facing teams, ensuring documentation is accurate, up-to-date, and easily accessible.
Collaborate with subject matter experts to gather and organize information for the knowledge base.
Implement and maintain a system for tracking and updating knowledge base content.
Communication Channel Development:
Establish and manage effective communication channels (e.g., MS teams and viva engaeg, team forums, newsletters) to facilitate information sharing and collaboration among customer-facing teams.
Monitor communication channels to identify and address knowledge gaps or emerging trends.
Promote the use of communication channels to encourage active participation and knowledge sharing.
Project Support:
Provide logistical support for enablement programs, including scheduling, registration, and materials preparation.
Assist with the coordination and execution of training events, workshops, and webinars.
Support ad-hoc projects as assigned, such as intern program support, data analysis, or process improvement initiatives.
Meetings and Event Organization:
You’ll have…
Bachelor’s degree
1-3 years of experience in team strategy development, training development and/or communications.
Experience with knowledge management systems and communication platforms.
Experience in sharepoint and employee communications tools and software.
Even better, you may have…
Experience in learning management systems (LMS) is a plus.
Excellent organizational and time-management skills.
Strong written and verbal communication skills.
Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).
Ability to work independently and as part of a team.
Detail-oriented and able to manage multiple tasks simultaneously.
Adaptable and able to thrive in a fast-paced environment.
Strong problem-solving skills.
Preferred candidate has experience with Adobe Creative Suite.
You may not check every box, or your experience may look a little different from what we’ve outlined, but if you think you can bring value to Ford Motor Company, we encourage you to apply!
As an established global company, we offer the benefit of choice. You can choose what your Ford future will look like: will your story span the globe, or keep you close to home? Will your career be a deep dive into what you love, or a series of new teams and new skills? Will you be a leader, a changemaker, a technical expert, a culture builder…or all of the above?
No matter what you choose, we offer a work life that works for you, including:
Immediate medical, dental, vision and prescription drug coverage
Flexible family care days, paid parental leave, new parent ramp-up programs, subsidized back-up child care and more
Family building benefits including adoption and surrogacy expense reimbursement, fertility treatments, and more
Vehicle discount program for employees and family members and management leases
Tuition assistance
Established and active employee resource groups
Paid time off for individual and team community service
A generous schedule of paid holidays, including the week between Christmas and New Year’s Day
Paid time off and the option to purchase additional vacation time.
This position is a salary grade 8.
For more information on salary and benefits, click here: https://fordcareers.co/GSRnon-HTHD
Visa sponsorship is not available for this position.
Candidates for positions with Ford Motor Company must be legally authorized to work in the United States. Verification of employment eligibility will be required at the time of hire.
We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, age, sex, national origin, sexual orientation, gender identity, disability status or protected veteran status. In the United States, if you need a reasonable accommodation for the online application process due to a disability, please call 1-888-336-0660.
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Requisition ID : 42775
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