Engagement and Communications Officer – South East England

The Woodland Trust is looking for an Engagement and Communications Officer in our South East
region to support delivery of high-quality visitor experiences and communications.

The Role: 

• The role is responsible for providing communications support, delivering activities and
  improving visitor experience to engage and inspire a range of audiences to give time, voice and
  money to our cause.
• You will lead on the public communications and engagement aspects of our visitor offer at
  key sites across the region, working with estate colleagues to plan activities, communicate key
  messages and improve visitor experience, and support communications with our landowner
  audiences.
• The role is responsible for delivering an annual communications plan, including identifying
  stories, creating content for web and social channels and using communication skills to make a
  positive impact, as well as dealing reactively with comms requests.
• You will develop and deliver an inspiring and inclusive annual engagement plan for agreed
  sites, identify key activity and audiences to most effectively achieve against our objectives.
• The role includes management of event volunteers across the region.
• This role is based in South East England and will require the successful candidate to
  travel around the region (Kent, Sussex, Surrey, Hampshire, Berkshire, Buckinghamshire,
  Oxfordshire) to attend meetings and support staff and engagement activities.
• This role will require an enhanced DBS check as part of our pre-employment checks.

The Candidate: 

• You have an enthusiasm for the environment and share our core values—Grow Together,
  Explore, Focus and Make it Count.
• You’ll have strong verbal and written communication skills including experience
  managing/contributing to organisational social media accounts
• You’ll have experience of tailoring communications, working with designers, delivering
  marketing communications and engagement materials and messages for a range of target audiences
  using appropriate channels
• You will understand what constitutes successful interpretation, ideally with experience of
  planning and implementing creative interpretation features to engage audiences
• You’ll have experience of delivering high quality face to face engagement activities and
  customer service, ideally within a public facing visitor setting.
• You’ll have experience in leading groups and activities in an outdoor setting, including
  working with children, schools and community groups
• You’ll have a collaborative approach, with the ability to work with multiple teams,
  building relationships with both internal and external stakeholders effectively.
• You’ll know about Health and Safety as it relates to public engagement as well as what
  constitutes a successful visitor experience.
• This role does require regular travel around the South East region. A full clean UK driving
  licence is required.

Benefits & Wellbeing: Joining our team means you’ll be a big part of tackling environmental and climate issues. We take good care of our staff, offering support and training opportunities. We also offer:

• Enhanced Employer Pension
• Life Assurance
• Flexible & Hybrid Working Options
• Generous Annual Leave
• Enhanced Parental Pay
• Employee Assistance Programme

About Us: The Woodland Trust is the UK’s leading woodland conservation charity and is dedicated to creating a world where trees and woods thrive for both people and nature. Our mission involves engaging and inspiring individuals to contribute toward tackling the nature and climate crisis through the protection, restoration, and creation of essential woodland habitats.

Commitment to Diversity & Inclusion: To achieve our vision of a world where woods and trees thrive for people and nature, we need to better reflect society and the communities we work in. All people, no matter their background, identity, ability, or circumstance, should benefit from trees.

People of colour and disabled people are currently under-represented across the environment and conservation sector. If you identify as a person of colour and/or disabled, we particularly encourage you to apply.

Please contact us to discuss any additional support or adjustments you may need to complete your application. 

Application Advice: For fairness we keep our candidates’ personal details
hidden from the hiring managers, so they do not see your CV until shortlisting is
completed. Make sure that your Personal Statement clearly shows how your skills and knowledge
link to the specifications in the job description and you share with us your passion for the
role. 

Even if you don’t meet every requirement of the role, we would encourage you to apply.

Apply Now: If you’re ready to make a difference and grow with us, send in your
application today. We might close the job opening early if we get a lot of applications, so
it’s a good idea to apply soon. If we do close the advert early, and you have an application in
process, we will email you prior to closing to give you time to complete.

Interviews will be held via Microsoft Teams on Tuesday 8th April and Wednesday 9th April.