Engagement Officer

Engagement Officer (Grosvenor Square)

Salary: £31,715 per annum

We also offer:

• 25 days annual leave (plus bank holidays) and a discretionary Christmas closure
• Benefits platform with discounts on retail, dining and days out
• Salary sacrifice schemes for gym, bicycles and nursery/childcare
• Access to a free Employee Assistance Scheme to support you inside and outside of work
• Enhanced maternity, paternity and adoption pay

Location: This role is based at The Wheatsheaf Learning Hub (Grosvenor Square, W1K 6LF), with occasional travel to Fivefields (SW1W 0DH), and other London Wildlife Trust sites as required.

Hours: This is a full-time role that includes regular weekend working, with a Sunday to Thursday working pattern.

Role & Responsibilities

This is an exciting opportunity to play a key role in the launch of the newly redesigned Grosvenor Square. Working as part of our Learning & Engagement team, you will support with the development and delivery of a dynamic programme of activities from the new learning hub, engaging a wide range of audiences with the site’s unique wildlife and heritage. The role combines public events, family learning and community engagement, with a focus on co-creating inclusive experiences that connect under-represented groups with nature.

• Develop and deliver a varied programme of public events, including workshops, guided walks and seasonal activities focused on the site’s wildlife and heritage
• Create and run engaging family learning activities for children aged 0–11, including weekend, holiday and early years sessions
• Plan and coordinate seasonal family open days to increase visitor engagement and footfall
• Work with local communities and partners to co-create inclusive activities that reduce barriers to participation
• Build and maintain strong relationships with community groups, stakeholders and local networks around Grosvenor Square
• Collaborate with internal colleagues to ensure alignment with wider Learning & Engagement programmes across sites
• Source and manage external facilitators and partners to support high-quality event delivery
• Promote activities through marketing channels, including social media content, listings and liaison with the Communications team
• Manage the practical delivery of events, including planning, set-up, facilitation, health & safety, and pack-down
• Monitor and evaluate engagement activities, collecting data and feedback to support impact measurement and reporting

Our ideal Engagement Officer

• Demonstrable experience in coordinating, and delivering public engagement events and activities
• Proven ability to engage and communicate effectively with a wide range of audiences including families and underserved communities
• Strong organisational skills with the ability to prioritise and plan effectively
• Good understanding of health & safety practices, with a proactive and solution-focused approach
• Committed to creating a welcoming visitor experience, with a dedication to reducing barriers in accessing nature

(Please see job description for full person specification)

Closing Date: 9am 1st June 2026

Interviews: Are scheduled to take place in-person on the 16th June and reasonable adjustments will be offered to all candidates.

Does this sound like you? We’d love to hear from you!

Our vision is a London alive with wildlife, with nature in everyone’s neighbourhood. To achieve our goal of inspiring everyone to help restore London’s wildlife, we recognise that our team must better reflect and represent all of London’s diverse communities. Find out more about London Wildlife Trust’s commitment to Equality, Diversity, and Inclusion here.

We are also committed to ensuring that the safety and wellbeing of children, young people and adults at risk is at the heart of our engagement with people. Read about our commitment to safeguarding here.