Enterprise Resource Planning, Manager

Job title:

Enterprise Resource Planning, Manager

Company

City of Guelph

Job description

Position OverviewResumes are being accepted for the position of Enterprise Resource Planning (ERP) Manager within the Information Technology department. Reporting to the General Manager Information Technology, this position will oversee and manage the implementation of the City’s EAM platform IBM Maximo Application Suite interfaced with the ESRI ArcGIS systems and integrated with ERP platform JD Edwards Enterprise One.This techno-functional leadership position requires a broad range of understanding and experience in program management, enterprise asset management, change management, business architecture management, technical skills and knowledge to guide the successful implementation of a new EAM system, integrated with the City’s ERP solution. After system implementation, this role will focus on and provide overall leadership and governance for the long-term EAM management to ensure the realization of the business maturity and drive EAM best practices through on-going system enhancement and departmental process enhancement, delivering organizational standardization and efficiency city-wide.PRIMARY RESPONSIBILITIES

• Lead and be accountable for the development and implementation of the EAM/ERP Program across the organization.
• Responsible for the overall EAM/ERP Program of work, ensuring that all related projects are aligned with the program objectives, benefits, strategic direction of the organization, and corporate strategic plans.
• Provide vision, roadmap, and overall leadership of the EAM/ERP program to all related project staff and resources, including the project managers, analysts, technical resources, business teams, and vendors to ensure successful delivery of outcomes of the program.
• Serve as a change leader who will promote change methodologies and mindset across the corporation by collaborating with leaders and managers across the city to enable maturity and system changes. Lead the development and execution of the Change Management Strategy across the entire organization to ensure/enhance organizational adoption.
• Consult, advise, coach and mentor business units across the organization about the EAM/ERP Program.
• Build consensus among stakeholders influencing business planning and decisions on all EAM/ERP-related items.
• Be the direct report for the EAM/ERP Project Team (Project/Program Manager, Business Analysts, Data Quality Test Specialist). Oversee and manage work and work plans for project-based process analysts.
• Provide program direction to the EAM/ERP implementation team, including business analysts, technical team and core business team (secondments).
• Support the implementation of all aspects of the EAM/ERP Program from asset information, data strategies, work order management, financial management, integration, policy framework and change management.
• Lead status reporting for the program to project teams, the Advisory Program Team, and the Steering Committee.
• Facilitate and lead workshops and meetings with a wide range of internal and external stakeholders across all levels of the organization.
• Monitor the progress of all program components to ensure overall goals, plans, budget and business benefits of the program are met. Define and track EAM/ERP program metrics, including KPIs and dashboards.
• After EAM/ERP implementation, facilitate and collaborate continuous improvement efforts to enhance business areas’ capabilities that will enable them to fully utilize the solutions and reap the benefits of the investment.
• After ERP implementation, responsible for EAM/ERP-related improvement projects as well as technology enhancement prioritization and governance for the EAM/ERP systems.

LEADERSHIP

• Provide visible and positive leadership, developing and nurturing a work environment that is inclusive, respectful, and motivating for staff.
• Supervise staff, including health and safety, performance appraisals, learning, and development.
• Coach and mentor financial processes, asset management, work order management, and change management in business units across the organization and build consensus amongst stakeholders.
• Contribute to the departmental leadership team and corporate initiatives.
• Build and maintain positive working relationships with co-workers, other City staff and the public using principles of good customer service.
• Develop collaborative partnerships on matters relating to the EAM/ERP Program and Change Management Strategy.

QUALIFICATIONS

• Experience related to the duties listed above, normally accompanied by a University Degree in Engineering, Commerce, Business, Technology, or related field. Experience in implementing enterprise asset management integrated with ArcGIS systems related to spatial and linear asset management, financial management, systems management and business architecture aligned with industry best practices business architectures.
• Excellent change management and leadership skills with experience in managing complex situations while maintaining focus on the program’s objectives.
• Excellent understanding of maturity models, business architecture, data architecture and continuous improvement
• 5 + years experience leading corporate asset management programs in Municipal or Utility sector organizations.
• 5+ years leading enterprise transformation initiatives with budget management.
• Experience and understanding of process review, documentation and improvement.
• Experience leading, managing, and motivating high-performing teams.
• Good negotiation, interpersonal, conflict management and prioritization skills.
• Ability to set priorities, manage time and comply with deadlines under pressure.
• Ability to develop corporate standards and training tools to enable enterprise level adoption of new tools.
• Experience with Dashboard and KPI implementation to report out on support activities.
• Experience working with IBM Maximo and ArcGIS platforms.
• Considerable experience in program management leading large strategic IT projects from inception to implementation.
• Knowledge of project portfolio management and reporting, and project management methodologies, theories, and applications.
• Ability to establish and maintain effective working relationships with a diverse group of stakeholders.
• Well-developed presentation skills with the ability to articulate messages clearly and effectively to a variety of audiences including presentations to the Council.
• Project Management Professional (PMP) designation is an asset.
• Candidates with an equivalent combination of education and experience may be considered.

DIVERSITY AND ACCOMMODATIONThe City of Guelph is an equal-opportunity employer that values diversity in the workplace. We are happy to accommodate any individual needs in keeping with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act. If you require an accommodation to participate in the hiring process, please contact us to make your needs known in advance. Personal information collected through the recruitment process will be used solely to determine employment eligibility.HYBRID WORKIn keeping with the corporate value of Wellness, The City of Guelph recognizes the many benefits of hybrid work arrangements including flexibility and better work-life balance for our employees. Where the work permits, employees will have the ability to participate in the Hybrid Work and our Flexible Time programs. Please note, this position is eligible for Hybrid and Flexible work arrangements (subject to change).HOW TO APPLYTo express interest in this exciting opportunity, email your cover letter and resume to:
Patrick Rowan, Partner, Feldman Daxon Partners
45 St. Clair Avenue West, Suite 700, Toronto, ON M4V 1K9
Tel: 416-515-3302 | Email: prowan@feldmandaxon.comApplicants are required to demonstrate in their application how their qualifications match those specified above. Assessments based on all of the objectives and qualifications listed above will be a part of the interview, written and/or practical test and reference checking.About Feldman Daxon PartnersFeldman Daxon Partners is Canada’s longest-standing national provider of executive search, career transition, and coaching/leadership development services. For over 30 years, we have been at the forefront of innovation in human resources consulting by integrating these three services. Our Executive Search practice has been locating top talent for senior executive and managerial positions on a retainer-fee basis since our firm was founded in 1991. Our unwavering set of core values and dedication to client service has allowed us to build and maintain relationships with hundreds of clients in every market sector, and across Canada. Regular communication, high-quality candidate shortlists, industry knowledge, judgment, and expediency in our retainer search services are all reasons Canada’s leading companies choose to partner with the professionals at Feldman Daxon.

Expected salary

Location

Guelph, ON

Job date

Thu, 09 May 2024 02:09:35 GMT

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