Properties

• Function title: Compliance Expert
• Reference: NOC-MA-2025-AD/881
• Location: Maastricht
• The selected candidate must reside either at this location or within a reasonable proximity that allows for the satisfactory execution of their duties – Information about living in Maastricht
• Nature of competition: Internal and external competition
• Applicable regulations: General conditions of employment governing servants at the EUROCONTROL Maastricht Centre
• Type of post: Administrator
• Job level: AD6-AD9 – Check salary simulations for the basic grade
• Generic job title: Expert
• Number of posts: 1
• Duration of appointment: 5 Year(s) – extension or conversion of the contract is possible – see “Useful information” section
• Security clearance: Security vetting may be required in accordance with the relevant EUROCONTROL security provisions
• Directorate/Service: MUAC/DIR/SQCS – The Safety, Quality, Compliance and Security Management Unit
• Working arrangement: Hybrid work (A blend of onsite and remote work). Please note that EUROCONTROL does not offer full-time remote working arrangements.
• Competition publication date: 30/01/2025
• Competition closing date: 27/02/2025(23:59 Brussels time)
• Reserve list: Applicable – See details in the “Useful information” section

Your team

Within the The Directorate Maastricht Upper Area Control Centre, the “Safety, Quality, Compliance & Security (SQCS)” service manages MUAC’s safety, quality, compliance and security processes. The service is also responsible for activities required to develop and maintain the MUAC Management System including the monitoring of its operation. It ensures compliance with the applicable regulatory requirements.

Your role

Your role will be to:

• Keep abreast of regulatory procedures and changes concerning all relevant regulations at international, European, and national level (e.g., ICAO, EASA, EU), assess the impact on MUAC and take appropriate measures.
• Develops, implements and administers compliance policies, procedures, and practices.
• Review and, where required, improve the existing compliance monitoring tools and processes, monitor compliance (with the support of subject-matter experts) and identify, investigate and report issues and irregularities through these tools and processes.
• Organize, support and facilitate working groups with subject matter experts and decide on the appropriate measures.
• Coordinate and conduct internal audits and the coordination of external audits (e.g., NSA), including the active follow-up of the corrective actions.
• Organise the day-to-day task management, coordinate and monitor the workload, offer support and expertise where needed.
• Develop employee communication and training programs (awareness) that focuses on the elements of a companywide compliance program.
• Act as focal point towards the competent national regulators / authorities on regulatory matters (e.g., 4NSA’s, EASA).
• Carry out any other tasks in line with the main purpose of the job.

Required qualification, experience & competencies

• Completed university studies of 4 years (Master’s degree) in a relevant domain (e.g., law, business administration).

  OR

  of 3 years plus 1-year relevant professional experience.

• Internal candidates can check on the intranet to see what level of in-house experience is considered equivalent to educational qualifications where appropriate.
• A minimum of 3 year(s) of relevant working experience.
• Experience with analysing and interpretation of regulations.
• Experience with developing and maintaining a compliance database.
• Experience in coordinating and conducting audits.
• Experience in compliance in a heavy regulated environment (e.g., aviation, banking, pharma) would be considered an advantage).
• Knowledge of relevant national, European and international regulations, e.g. EU Directives, ICAO regulation.
• Knowledge of developing, implementing and maintaining policies and procedures.
• Experience with developing and deploying a compliance training programme or compliance employee communication would be an asset.
• Commitment to keep abreast of relevant regulatory developments and best practices in compliance control.
• Technical writing skills (English).
• Analytical thinking : You analyse information and identify relationships
• Planning & organisation : You plan ahead and adapt as required
• Communication : You foster two-way communication
• Customer focus : You adapt services to respond to customer needs
• Influencing : You persuade others through the skilful use of available information
• Ability to work in a multinational and multicultural environment.
• Professional conduct in line with the corporate behaviours of the Agency, i.e. result-driven, readiness to change, customer focus, integrity and team-player approach.
• The working languages of the Agency are English and French. For this particular job, candidates must be proficient users of English at level C1.
  The levels relate to the European-framework-reference Common European Framework of References for languages (CEFR).

Useful information

• Applications will be accepted from nationals of EUROCONTROL Member States only.
• The selected candidate may be required to provide documentary evidence confirming they meet the minimum education requirements. They will be informed if and when specific evidence is needed. Please note that no offer (for external candidates) or appointment (for internal candidates) will be made until the necessary evidence, if required, is validated.
• The selected candidate will be offered a contract for a duration of five (5) years in accordance with the provisions of the Staff Regulations governing officials at EUROCONTROL. This contract may be renewed for a total duration of up to nine (9) years, or it may be converted into an undetermined contract.
• The selected candidate must successfully complete a probationary period of nine (9) months before being established in the post.
• Internal candidates
  If selected, the person will keep their current type of appointment duration (undetermined or determined).
  The internal staff member with a determined contract will be offered, in principle, an appointment for 5 Year(s) with a maximum total duration of 9 years.
• The successful candidate shall be appointed at the grade set out in this vacancy notice, or if a group of grades has been published for a job level, in principle at the basic grade of the published job level.
• Candidates declared suitable who are not selected for the post will be placed on a reserve list for similar roles. The reserve list will be valid for one year from the closing date of applications.
• Information on salary and benefits can be found on our Careers site
• EUROCONTROL is an equal opportunities employer. We are committed to equality and diversity. In the event of equal merit, preference may be given to the applicant from the under-represented diversity characteristics in order to complement diversity of teams and rebalance the workforce.
• Candidates should go to our Careers site and read the tips on how to apply.