Face-to-Face Fundraising Area Manager – West Midlands/Worcestershire

As a Face-to-Face (F2F) Fundraising Area Manager, you’ll lead and inspire a team of membership fundraisers based primarily in the West Midlands with coverage across Shropshire and Worcestershire and this wider vibrant area. Your leadership will play a crucial role in meeting ambitious fundraising targets while upholding the highest standards in ethical fundraising.

As well as line managing a direct team of up to 8 fundraisers, you’ll work closely with RSPB reserves within your geographical area and lead on National Shows at the NEC to maximise membership opportunity for the RSPB. 

Please note that, given the travel associated with the role, applicants will require a valid driver’s licence, or be able to demonstrate how they would reach all corners of this area and be well-placed to do so. 

This is a hands-on role supporting, coaching and motivating your team whilst also fundraising alongside them to lead by example.

Key Responsibilities:

• Leadership & Coaching: Recruit, train and develop a high-performing team of Fundraisers. Foster a positive team culture and lead by example to achieve fundraising targets
• Performance Management: Monitor KPIs including membership volume, average donation amounts, Gift Aid uptake and attrition rates. Conduct regular reviews and provide coaching to continuously improve performance
• Operational Oversight: Manage the day-to-day logistics of your team, ensuring compliance with fundraising regulations and alignment with RSPB values
• Relationship Building skills: Build effective partnerships with key stakeholders outside of the F2F Team, including Reserve Managers, to maximise membership opportunity.
• Travel and Flexibility: Regular travel across the West Midlands and wider Midlands area (and occasionally nationally) is required. A full UK driving licence, or the ability to demonstrate how you will travel to remote locations is essential. Weekend work will be expected as a core part of the role to support your team

Essential skills, knowledge and experience:

• Proven experience in face-to-face fundraising and managing high performing teams
• Strong leadership skills with the ability to inspire and develop team members
• Excellent communication and interpersonal skills
• Knowledge of ethical fundraising practices and relevant codes
• Ability to plan, organise and juggle competing priorities
• Comfortable giving and receiving feedback
• Experience with leadership frameworks such as SMART objectives, root cause analysis and situational leadership

Desirable traits:

• Familiarity with the RSPB’s mission and values is highly desirable.

Benefits:

• Vehicle: Company van provided for work travel and expenses paid for. Van is for work purposes only
• Leave: 26 days annual leave plus bank holidays, plus one extra paid volunteering day per year
• Flexible working: Hours tailored to suit individual circumstances
• Wellbeing Support: Free 24-hour employee assistance programme for staff and close family
• Discounts: 20% off in RSPB shops and online store, plus holiday booking discounts
• Pension: RSPB matches contributions up to 7%
• Green Benefits: Cycle to work scheme and green loans

We are committed to developing an inclusive and diverse RSPB, in which everyone feels supported, valued, and able to be their full selves. To achieve our vision of creating a world richer in nature, we need more people, and more diverse people, on nature’s side. People of colour and disabled people are currently underrepresented across the environment, climate, sustainability, and conservation sector. If you identify as a person of colour and/or disabled, we are particularly interested in receiving your application. Contact us to discuss any additional support you may need to complete your application.

Please contact us if you require any additional support during the application process. 

Additional information

This is a full-time position working 37.5 hours per week. Weekend work will be expected to undertake the role successfully. 

We will be looking to conduct interviews from mid-October. For all application enquiries please contact [email protected] and/or [email protected] 

We reserve the right to close this advert at any time once sufficient applications have been received. 

In order to apply you will be required to upload a CV and complete an application form where you will have the opportunity to explain how you meet the essential criteria listed above. 

The RSPB is an equal opportunities employer. This role is covered by the Rehabilitation of Offenders Act 1974. 

This role is not eligible for UK Visa Sponsorship – the successful applicant will need to have a pre-existing Right to Work in the UK in order to be offered an employment contract. 

Before applying for this role, we recommend reading through the candidate guidance notes.