United Nations Headquarters
JOB DESCRIPTION
ABOUT THE COMPANY:
The International Rescue Committee responds to the world’s worst humanitarian crises, helping to restore health, safety, education, economic wellbeing, and power to people devastated by conflict and disaster. Founded in 1933 at the call of Albert Einstein, the IRC is at work in over 40 countries and 26 U.S. cities helping people to survive, reclaim control of their future and strengthen their communities.
JOB SUMMARY
Job Overview: The Family Services Navigator provides trauma-informed services to Afghan women to support a positive resettlement experience and the achievement of client self-sufficiency.
The Family Services Navigator works closely with clients, colleagues, and external parties to develop service and/or self-sufficiency plans to meet individual client needs and preferences utilizing a broad range of financial, medical, social, vocational, and other services and resources in accordance with client eligibility and program requirements.
Major Responsibilities:
Responsibilities include, but are not limited to:
- Orient Afghan clients to the US education system, assist women connect with schools their children attend and foster positive interaction between Afghan women, teachers and school administrators
- Provide orientation and support on parenting, with emphasis on early childhood
- Empower Afghan women to actively engage with the Abilene community through attendance in classes and special events, such as Mommy and Me ESL classes
- Provide counseling on family planning and access to women’s health resources
- Satisfy recordkeeping and reporting requirements.
- Perform intake with qualified program participants to assess the needs of each individual/family.
- Create a self-sufficiency plan for each family, paying close consideration to employment, home, and care center locations.
Assist in the application and negotiation of childcare contracts for community/neighbor-based childcare arrangements.
- Provide follow-up with providers and families to assess the effectiveness of childcare plans.
- Liaise between childcare providers, parents, caseworkers, employment specialists, and other colleagues.
- Use personal, insured vehicle and/or public transportation (where available) to travel and transport clients and materials as needed throughout the service delivery area.
- May train and lead the activities of volunteers and interns.
- Other duties as assigned.
Job Requirements:
Education: Bachelor’s degree in social work or related field of study preferred.
Work Experience:
- Relevant professional experience in human services field required; minimum of 1 year experience strongly preferred.
Demonstrated Skills & Competencies:
- Strong relationship building, diplomacy, and networking skills; ability to effectively build internal and external relationships.
- Demonstrated success working and communicating effectively in a multi-cultural environment.
- Self-starter with excellent problem-solving skills combined with the proven ability to prioritize and manage time effectively.
- Attention to detail and accuracy in work product.
- Fluent in English, both spoken and written; proficiency in Dari and/or Pashto is desired.
- Proficient in Microsoft Office applications (Word, Excel, Outlook); ability to use the internet and other digital tools for data entry, research, and problem-solving purposes.
- Valid driver’s license and access to a personal, insured vehicle.
Working Environment:
- A combination of standard office environment, remote work, and ‘field’ time within the service delivery area to perform the above outlined responsibilities.
- Occasional domestic (non-local) travel required; up to 10%.
Compensation: Posted pay ranges apply to US-based candidates.
Ranges are based on various factors including the labor market, job type, internal equity, and budget.
Exact offers are calibrated by work location, individual candidate experience and skills relative to the defined job requirements.
Gender Equality: IRC is committed to narrowing the gender gap in leadership positions. We offer benefits that provide an enabling environment for women to participate in our workforce including parental leave, gender-sensitive security protocols and other supportive benefits and allowances.
Equal Opportunity Employer: We are an equal opportunity employer and value diversity at our company.
We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
US Benefits: The IRC offers a comprehensive and highly competitive set of benefits.
All US employees are eligible for sick time, a 403b retirement savings plans: up to 4.5% immediately vested matching contribution, plus an 3-7% additional IRC contribution, and an Employee Assistance Program which is available to our staff and their families to support in times of crisis and mental health struggles.
In addition, full-time employees are eligible for 10 US paid holidays, 20-25 paid time off days, disability & life insurance, medical, dental, and vision insurance (employee contribution starting at $135, $7, and $5 per month respectively) and FSA for healthcare, childcare, and commuter costs.
Part-time employees are eligible for a proportionate amount of paid time off.
These additional benefits apply to employees who work at least 6 months within a 12 month time period.
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