Fast and Fresh Department Manager in West Des Moines, Iowa

At Hy-Vee our individuals are our energy. We promise “a useful smile in each aisle” and people smiles can solely come from a workforce that’s totally engaged and dedicated to supporting our prospects and one another.

Job Description:

Job Title: Quick and Contemporary Division Supervisor

Division: Quick and Contemporary

FLSA: Non-Exempt

Basic Perform

Units the division requirements for customer support, worker relations, cleanliness, sanitation, skilled look and total profitability. Presents the very best quality product at a aggressive retail worth to prospects.

Core Competencies

• Partnerships

• Progress mindset

• Outcomes oriented

• Buyer centered

• Professionalism

Reporting Relations

Accountable and Stories to: District Retailer Director, Retailer Supervisor, Assistant Managers of; Retailer Operations, Perishables, and Well being Wellness House

Positions that Report back to you: Quick and Contemporary Division Workers

Major Duties and Tasks

• Maintains a constructive angle; creates an environment of friendliness and enjoyable by means of flexibility and teamwork.

• Generates a pleasant environment by encouraging staff to greet and converse to prospects; offering immediate, courteous, and environment friendly service to prospects and units a superb instance.

• Units the division requirements for customer support, worker relations, cleanliness, sanitation, skilled look and total profitability.

• Offers immediate, environment friendly and pleasant customer support by exhibiting caring, concern and persistence in all buyer interactions and treating prospects as an important folks within the retailer.

• Smiles and greets prospects in a pleasant method, whether or not the encounter takes place within the worker’s designated division or elsewhere within the retailer.

• Makes an effort to be taught prospects’ names and to deal with them by identify each time potential.

• Assists prospects by: (examples embrace)

• escorting them to the merchandise they’re in search of

• securing merchandise which are out of attain

• loading or unloading heavy objects

• making observe of and passing alongside buyer options or requests

• performing different duties in each approach potential to boost the procuring expertise.

• Solutions the phone promptly and offers pleasant, useful service to prospects who name.

• Recruits, hires, trains, supervises, disciplines, and evaluates all division staff.

• Determines division objectives with retailer director.

• Writes division work schedule and establishes a every day work plan for the division.

• Inspects signage and shows for high quality and amount of merchandise and orders product for replenishment.

• Communicates with staff concerning gross sales and concepts.

• Handles and satisfies buyer points.

• Figures retail pricing and ensures appropriate pricing.

• Extends invoices, posts invoices, and oversees division bookkeeping procedures.

• Analyzes weekly and month-to-month gross sales and developments and compares to actuals, prepares advert projections, and writes adverts.

• Conducts stock of the division.

• Plans shows, promotions, and determines pre-orders.

• Ensures correct temperatures and storage procedures are maintained to ensure freshness and management shrink of product.

• Understands and troubleshoots gear and ensures upkeep is carried out.

• Maintains strict adherence to division and firm pointers associated to non-public hygiene and costume.

• Adheres to firm insurance policies and particular person retailer pointers.

• Stories to work when scheduled and works anticipated variety of hours.

Secondary Duties and Tasks

• Ensures pricing is aggressive available in the market space.

• Attends conferences and seminars and participates in persevering with training.

• Fills shows and works within the gross sales space.

• Unloads vans, checks in delivered merchandise and locations product in acceptable storage space.

• Performs departmental duties as wanted.

• Assists in different areas of the shop as wanted.

• Performs different job associated duties and particular initiatives as required.

Data, Expertise, Talents and Employee Traits

• Should have the power to resolve sensible issues; number of variables with restricted standardization; interpret directions.

• Capability to do arithmetic calculations involving fractions, decimals, and percentages.

• Should have the power to file, put up, and mail supplies; copy knowledge from one report to a different; interview to acquire fundamental info; information folks and supply fundamental path.

Training and Expertise

Excessive Faculty or over one 12 months of associated work expertise.

Supervisory Tasks

• Instructs, assigns, opinions and plans work of others.

• Maintains requirements, coordinates actions, allocates personnel, acts on worker issues, and selects new staff.

• Has the authority to approve worker self-discipline.

• Has the authority to advocate worker switch, discharge, and wage will increase.

Bodily Necessities

• Should have the ability to bodily carry out medium work: exerting as much as 50 kilos of power sometimes and 20 kilos of power regularly, and 10 kilos of power always to maneuver objects.

• Visible necessities embrace imaginative and prescient from lower than 20 inches to greater than 20 toes with or with out correction, depth notion, colour imaginative and prescient, and field of regard.

• Should have the ability to carry out the next bodily actions: Climbing, balancing, stooping, kneeling, reaching, standing, strolling, pulling, lifting, greedy, feeling, speaking, listening to, and repetitive motions.

Working Situations

This place is regularly uncovered to temperature extremes and dampness. There are potential gear motion hazards, electrical shock, and publicity to cleansing chemical substances and solvents. It is a quick paced work surroundings.

Gear Used to Carry out Job

Phone, fax, copier, pallet jacks, rubbish disposal, trash compactor, cardboard compactor, field cutter, knives, pc, calculator, frozen juice machine, espresso maker, money register, RPM, fuel pumps.

Monetary Duty

Chargeable for firm property, together with gear and merchandise.

Contacts

Day by day contact with prospects, staff, suppliers/distributors, and most of the people. Occasional contact with native, federal or state regulatory businesses concerning inspections.

Confidentiality

Has entry to confidential info together with, worker compensation, month-to-month outcomes, quarterly stock studies, gross sales and revenue sheets, and warehouse pricing.

Are you able to smile, apply at this time.