About Us
International Business & Technical Consultants, Inc. (IBTCI), a U.S. based international development consulting company established in 1987, has worked in over 100 countries and implemented over 300 projects. IBTCI serves government agencies, private sector companies, and several donor agencies. IBTCI specializes in monitoring, evaluation, research, and learning (MERL) and institutional support across many areas and sectors including, but not limited to, conflict and crisis, democracy and governance, agriculture, economic growth, food security, education, environment, and global health.
Job Title: Field Manager (Performance Monitoring Specialist)
Department/Location: Amman Jordan, or other office in the MENA region
Reports To: Chief of Party
Type: Regular Full-Time
Classification: Exempt
Clearance Required: N/A
Overview:
IBTCI is seeking a Field Manager (Performance Monitoring Specialist, Mid) for the Department of State-funded West-Bank, Gaza, Lebanon, Third-party Monitoring Services for Humanitarian Assistance to Palestinians Activity. The project aims to provide support to PRM’s ongoing oversight of humanitarian assistance for Palestinians in Gaza, West Bank, and Lebanon through in-person and remote observation of implementing partners’ (IPs) program activities and through the collection and independent analysis of partner performance and risk management data.
The Field Manager shall manage the day-to-day field data collection activities, with close oversight of enumerators and lead role in performing initial quality assurance procedures on data reported from the field.
This full-time position is open to TCN’s and locals, is expected to be based in the region, and is contingent upon award.
Responsibilities
Essential Duties/Tasks and Responsibilities:
- Oversee field operations, logistics, and security for enumerators/field monitors. Reports to Chief of Party.
- Ensure enumerators remain accountable for the timely and proper submission of monitoring data.
- Verify that data is high quality, accurate, and collected according to established protocols and ethical standards.
- Lead and coordinate training of enumerators on data collection protocols, questionnaires, and reporting. Provide ongoing coaching and feedback to enumerators on how to strengthen data collection processes.
- Review incoming data/reporting for completeness, accuracy, and quality. Implement data quality assurance activities such as spot checks of data collected by enumerators.
- Review data following translation to ensure that the translation accurately reflects raw data.
Qualifications
Minimum Requirements:
- Minimum 7 years of experience managing and/or supervising teams of enumerators/researchers in the field for data collection activities.
- Strong familiarity with common mobile data collection platform and data analysis software.
- Experience training enumerators on data collection tools, methods, and protocols.
- Strong English speaking/writing ability. Ability to produce English reports. Fluency in Arabic.
- Ability and willingness to be mobile and agile at a moment’s notice in case of an emergency required.
- Ability and willingness to work for extended periods in insecure and diverse environments.
- Ability and willingness to safely enter and exit a larger, armored SUV vehicle that is several feet off the ground without assistance, while wearing body armor and/or a heavy flak jacket.
- In case of an emergency situation, must be able and willing to “duck and seek cover”, which may require the individual to exit the vehicle, unaided, and hurriedly seek shelter elsewhere, as needed, in the event of a roadside emergency.
Education: A bachelor’s degree in international affairs, social science, Statistics, or a related field. A master’s degree is highly preferred.
Preferred Knowledge, Skills and Abilities:
- Familiarity with the operational context and challenges in conflict-affected or fragile environments.
- Strong analytical, interpersonal, and team management skills.
- Experience with data visualization tools and infographics is a plus.
Working Environment: Work is typically performed in an office environment.
Physical Requirements: This is largely a sedentary position that requires the ability to speak, hear, see, and lift small objects up to 20 lbs.
Supervisory Responsibility: This position does have supervisory responsibilities.
Travel: International travel may be required and may include travel to fragile and/or conflict-prone zones.
Work Authorization: Candidate must be authorized to work in Jordan or another neighbouring country.
Benefits (Applicable to Employees only, eligibility may vary for part-time employees):
Annual Leave
Sick Leave
Holidays
Medical Insurance
Dental Insurance
Vision Insurance
Educational Assistance
Flexible Spending Account
Life Insurance
Disability Insurance
401 K Retirement Plan
SMART Benefit
Global Business Travel Program
Employee Assistance Program
Voluntary Benefits: Employees have access to a variety of voluntary benefit options such as Pet, Legal Shield, ID Shield and Universal Life Insurance.
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
About the Organization:
IBTCI has been in business since 1987. We specialize in Monitoring, Evaluation, Research & Learning (MERL), Institutional Support (IS), Financial & Risk Management (FRM), Supply Chain Management & Procurement (SCMP); Social & Behavior Change (SBC) and Capacity Building. We provide these services across many sectors including, but not limited to, agriculture, resilience & food security, conflict & crisis, democracy & governance, economic growth & trade, education & human capacity development, energy & infrastructure, environment & climate change, global health & WASH and humanitarian and disaster assistance. At IBTCI, our colleagues are encouraged to collaborate and be part of the solution while getting the tools and guidance needed to grow and support our clients’ missions.
IBTCI is committed to a policy of equal employment opportunity for all persons without regard to race, color, religion, sex, gender identification, age, marital status, disability, sexual orientation, national origin, disabled veteran or Vietnam-era veteran, or any other classification protected by applicable anti-discrimination laws. We prohibit and do not tolerate any form of discrimination or harassment. VEVRAA Federal Contractor.
If you are an applicant with a disability that requires a reasonable accommodation to complete any part of the application process or are limited in the ability, or unable to use the online application system and need an alternative method for applying, you may contact the Talent Acquisition team at TalentAcquisition@ibtci.com (Do not send your resume to this account, for consideration please apply in our career page, https://careers.ibtci.com/jobs).