Job title:
Field Operations Manager
Company
Clean Harbors
Job description
Job Description:Responsible for the management of field related operations of the service center that emphasizes productivity, profit & loss, health & safety, compliance and customer satisfaction, including ensuring that each field service project has an operating plan and that field personnel follow it.Why work for Clean Harbors:
- Health and Safety is our #1 priority, and we live it 3-6-5!
- Competitive wages
- Complete group insurance coverage after 30 days .
- Group RRSP with employer contribution.
- Company training and tuition reimbursement .
- Opportunities for advancement and development at all the stages of your career.
- Our commitment to providing you with a safe, healthy and respectful environment
Responsibilities:
- Enforce the policies and procedures as they relate to Health & Safety as measured by the districts health and safety record;
- Work closely with the senior management from Health and Safety and Site Services in resolving issues in an appropriate and timely manner;
- Responsible for H&S issues surrounding projects assigned, including reviewing of operational procedures to assure correct H&S action plans and communicates effectively with the H&S organization regarding onsite specific action;
- Ensure employees are compliant with OSHA and workers compensation regulations;
- Assist the General Manager in implementing H&S meetings, reviewing H&S plans and daily safety sheets, and ensuring H&S rules/regulations are followed;
- Enforce and ensure OSHA, EPA and H&S standards or regulations are complaint and responsible for the timely reporting of work-related accidents or incidents to immediate supervisor
- Work with Regional Finance Manager to achieve billed and unbilled revenue goals; Approve reconciliation of non-purchase order related expenditures.
- Meet with customers as needed to ensure customer satisfaction and to resolve any pending complaints or issues.
- Participate in joint calls with Account Managers or Specialists as needed and maintain a professional image when dealing with customers; Work with all agents of business and management to drive and grow Site Service sales.
- Manage each business unit for worksheet quality, payroll reconciliation, minimal shop time, management of materials and supplies, resource utilization, timely scanning and billing, Specialist and FSR Beacon usage; Oversee projects for Health and Safety, profitability, completeness and professionalism.
- Ensure proper communication to ensure contractual obligations are met to complete services, project progression status and change orders are completed and executed prior to any additional work being performed
- Responsible for bid development and scoping of field service projects; Develop new business, maintain existing customer relationships, and provide technical assistance to customers as follow up; Manage changes and/or modifications of field service projects with the Field Service specialist personnel.
- Maintain proper working order and maintenance for assigned company equipment and vehicles; Maintain proper inventory of equipment and supplies for current workload, and proper working order and maintenance for assigned company equipment and vehicles.
- Work with FS coordinator and specialists’ personnel in the scheduling, assigning of manpower equipment, and resources needed for the next day.
- Responsible for the inspection of the Service Center property on a daily basis to ensure the facility is clean and in compliance with federal, state or local laws, including “best in class” inspections.
- Responsible for the supervision, training and mentoring of assigned field personnel, drivers, supervision, equipment operators, coordinators and specialists; Assists senior management in writing and conducting employee performance appraisals, implementing and maintaining career paths, mentoring, and on the job training; Recommend merit increases, promotions, and terminations of field service personnel
- Respond immediately when on-call or secure proper coverage and communicate replacement name to supervisor/manager; Act as the on-call coordinator.
Qualifications:
- Ability to manage change.
- Strong customer management, leadership and supervisory skills
- Ability to perform multiple tasks simultaneously.
- Ability to understand issues and resolve/address strategically.
- Excellent communication and presentation skills
- Knowledge of scoping and pricing Field Service work
- Knowledge of Federal, state and local environmental regulations as well as Clean Harbors policies and procedures related to field operations
- Knowledge of various types of equipment
- Proficient in Windows based applications
- Understanding of Corporate Safety & Compliance Policies
- Experience in environmental operations
Over 40 years of sustainability in action. Clean Harbors is the leading provider of environmental, energy and industrial services throughout the United States, Canada, Mexico and Puerto Rico. Everywhere industry meets environment, Clean Harbors is on-site, providing premier environmental, energy and industrial services. We are solving tough problems through innovation and proven methodology – come be part of the solution with us.We thank all those interested in joining the Clean Harbors team; however, only those that complete the online application and meet the minimum job qualifications will be considered for this role.*CH#LT-CR1
Expected salary
Location
Sainte-Catherine, QC
Job date
Wed, 25 Dec 2024 04:34:03 GMT
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