Field Service Supervisor in Augusta, Maine

The Honeywell Building Solutions East region service organization seeks a Field Service Supervisor to oversee the team supporting key customers in the central Maine area based out of Augusta, ME. This is a hands-on role pivotal in the successful delivery of services to the State of Maine and other customers.

You will apply your leadership skills to drive team performance and customer service delivery levels. You will ensure engagement in new opportunities for market penetration, team deployment and sales growth through close collaboration with the account managers. You will liaise with multiple factions to help prevent and resolve customer problems and explore additional revenue-generating opportunities. You will drive and improve reporting procedures on financial results, targets and budgets. You will lead quick and effective closure of any improvement opportunities. You will define team expectations and communicate those to stakeholders. You will act as mentor to train and develop future leaders.

KEY RESPONSIBILITIES:

• Supervise team activities and performance while maintaining hands on delivery activities.

• Develop team and team members.

• Identify opportunities for operational improvement through performance and business growth.

• Assign and supervise service, spot and project work.

• Collect, reconcile and report operational metrics to the SBL and the customer liaison.

YOU MUST HAVE:

• 2+ years of contract or project experience including financial oversight.

• Excellent communication skills with customers, leadership, cross-functional teams and peers.

• 2+ years of experience in leading a team or teams.

WE VALUE:

• Bachelors or Advanced degree.

• Technical certificate in the electrical, controls or IT related field or 5 years of experience working in HVAC, fire alarm and/or security systems domain.

• Previous sales or customer success experience.

• Demonstrated ability to influence at varying levels across the organization.

• Demonstrated ability to operate independently and collaborate with key stakeholders.

• Ability to use experience to appropriately apply the established standards.

• Demonstrated ability to effectively lead and develop a team..

• Previous sales/ service or customer success experience.

• Assign and supervise service, SPOT and project work.

BENEFITS OF WORKING FOR HONEYWELL

In addition to a performance-driven salary, cutting-edge work, and developing solutions side-by-side with dedicated experts in their fields, Honeywell employees are eligible for a comprehensive benefits package. This package includes employer-subsidized Medical, Dental, Vision, and Life Insurance; Short-Term and Long-Term Disability; 401(k) match, Flexible Spending Accounts, Health Savings Accounts, EAP, and Educational Assistance; Parental Leave, Paid Time Off (for vacation, personal business, sick time, and parental leave), and 12 Paid Holidays. For more information visit: click here

Honeywell is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, religion, or veteran status.