University of Hertfordshire
Post Title: Finance Controller (Student)/Team Leader
SBU/Department: Academic Registry/Student Admin Service/Student Finance
FTE: 1.0 FTE (working 37 hours per week)
Duration of Contract: Permanent
Salary: UH6 £30,619 to £33,348 pa with potential to progress to £36,333 pro rata pa on achieving designated skills and experience
Annual Leave: 25 days plus standard public holidays and an additional 4 days which includes the closure of our office between Christmas and New Year
Location: University of Hertfordshire, mainly College Lane campus, with De Havilland campus
We are looking to appoint a driven and motivated Finance Controller to take an integral role in the Student Account Management (SAM) Team within Student Finance. This is a varied position with the opportunity to contribute to new working practices and supporting students across both campuses.
Main duties and responsibilities
You will support the Head of Student Finance in the day-to-day management of the SAM Team, to manage workflow within that team thereby ensuring cover for key tasks and availability for student queries. This role is particularly focused on the Tuition fees, but there will be a requirement to support and cover for the Finance Controller who has a focus on Accommodation fees.
You will monitor, recommend, and implement improvements to overall systems and procedures within Student Finance, with emphasis on the collection of tuition and accommodation fees. You will manage some staff within the team.
Skills and experience
The successful applicant will demonstrate previous experience of revenue and cash procedures in dealing with collection. You will also have relevant experience with managing and distributing complex information, tailored advice and guidance to students or customers. Experience of working in Higher Education administration is desirable.
You will need to have the ability to organise your own and others’ workload and to work effectively, accurately and calmly under pressure to meet deadlines. You’ll have good interpersonal skills with the ability to deal with and present to colleagues and external stakeholders at all levels. You will be required to communicate and support students clearly, demonstrating tolerance and sympathy while remaining focused on debt collection and student needs.
Minimum of a degree or equivalent level 6 qualification or have proven relevant professional work experience.
Please view the job description and person specification for a full list of the duties and essential criteria.
Applicants are asked to attach a personal statement showing clearly how their skills match the Person Specification.
Contact Details/Informal Enquiries: Messiah Odinma – Head of Student Finance [email protected]
Find out what its like to work in Academic Registry HERE
Closing Date: 06 June 2023
Interview date: To be confirmed
Reference number: 050860
Date advert placed: 22 May 2023
Our vision is to transform lives and UH is committed to Equality, Diversity and Inclusion and building a diverse community. We welcome applications from suitably qualified and eligible candidates regardless of their protected characteristics, and recognise there are different ways applicants may achieve the criteria in this document. We offer a range of employee benefits including generous annual leave, flexible location opportunities within the UK, discounted Sports Village memberships, personal and professional development and family-friendly policies. #GoHerts
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