Financial Service Rep. (Call Center, Wire Transfer, Banking)

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Job title:

Monetary Service Rep. (Name Heart, Wire Switch, Banking)

Firm

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Job description

Considered one of our main Banking shoppers is in search of a Monetary Service Rep. (Name Heart, Wire Switch, Banking)
Size: 12 Months contract with the opportunity of extension
Location: Mississauga, ON (Hybrid – twice a month on the workplace)
Working hours: Monday to Friday – might be required to work one of many following shifts on a weekly rotation: 7 am – 3:30 pm, 8:30 am – 5 pm, 9:30 am – 6 pm
Line of Enterprise: Cost Operations (Company and Business Banking Operations)

‘The beginning date of this job is versatile and to be able to discover the most effective candidate the job could stay open for much longer than the date talked about on this posting… or chances are you’ll be requested to start out earlier than the anticipated begin date if you’ll be able to accomplish that !’

Please learn the job description beneath. If this pursuits you, please ship a MS-Phrase model copy of your resume (ASAP) together with a phone contact quantity: E-mail to [email protected]

Please point out the job title above within the topic line
The recruiter accountable for this function is San Thangarajah

After you could have submitted your resume through e-mail please full the appliance for this particular job by clicking ‘Submit Your Resume for this Job’ on the backside of this web page to match your resume to the job.

In case you are curious about additional alternatives, why not additionally do a normal registration in our database. By visiting our web site and clicking on ‘Database Registration’

If you don’t suppose you’re a match for this chance, however know somebody who’s, be happy to ahead this electronic mail to them and you’ll be eligible for a referral bonus upon a profitable rent.
Necessities:
ROLE MANDATE:
The Cost Affiliate will fulfill routine and sometimes non-routine transactions, resolve inside enterprise associate and/or exterior buyer inquiries/requests and referring non-routine points to extra senior workforce members and/or administration to motion. Additionally, they may deal with audit/reconciliation actions effectively and successfully in accordance with Financial institution and trade requirements and specializing in as much as a one-month time horizon.

There could also be a requirement to periodically work further hours as dictated by the enterprise. Will likely be required to work on statutory holidays and/or observe US vacation schedule as relevant. The job additionally entails speaking to the Clients on the telephones.

ROLE RESPONSIBILITIES (together with however usually are not restricted to):
Course of and/or fulfill transactions, carry out audit/reconciliation actions and/or different actions in accordance with established priorities and deadlines on a well timed, correct and environment friendly foundation
Resolve discrepancies that embrace occasional non-routine conditions in accordance with commonplace procedures
Document and confirm knowledge for success and/or additional dealing with
Talk with inside enterprise companions and exterior clients to answer commonplace and sometimes non-standard and/or non-routine inquiries in response to pointers
Observe-up with different enterprise items to make sure points are resolved
Carry out administrative duties equivalent to distributing/accumulating documentation and knowledge to or from different inside departments or establishments, archiving historic documentation, aiding within the preparation of administration stories, reconciling actions on a every day, weekly or month-to-month foundation
Resolve escalated work or points from extra junior employees, as acceptable
Present enter into the continual enchancment of enterprise processes and procedures inside the scope of the work workforce and take part in testing and implementation of tasks and new/revised merchandise/providers or processes
Present on-the-job help and coaching to others, as requested
{Qualifications}:
MUST HAVE SKILLS:
Monetary/banking name middle expertise together with processing funds and wire transfers
Fluent in English and Wonderful communication abilities
Sturdy drawback fixing capabilities
Quick learner; robust consideration to element
With the ability to work in a fast-paced surroundings
Sturdy pc literacy (required to be used of a number of inside functions) and MS Workplace
Wonderful phone etiquette
Sturdy customer support abilities

NICE TO HAVE SKILLS:
Earlier expertise within the monetary/banking trade
Wire Funds processing in Canadian {dollars}, US {dollars} and Sundry
Foreign exchange (i.e.: EUR, GBP, CHF, and many others.).

SOFT SKILLS:
Good investigation abilities
Good prioritization abilities
Good organizational abilities
Good customer support abilities
Workforce participant
Exhibits initiative
Enthusiastic, motivated particular person

EDUCATION/CERTIFICATIONS:
College/School diploma

INTERVIEW PROCESS:
One Spherical – as much as 60 min Groups assembly with HM’s and supervisor
Format will include behavioral and attending to know you sort questions

Please word that that is the hottest model of job description accessible presently – Throughout Shopper Interview you’ll obtain further info – variance could apply!

When you could have a while please register in our database (5 minutes course of) to be thought of for future openings; the hyperlink is obtainable on our web site at http://www.teamrecruiter.com within the Candidate part. Please observe us on LinkedIn at https://www.linkedin.com/firm/teamrecruiter.com/, or on Twitter at https://twitter.com/TeamRecruiter.

We thank all candidates for his or her curiosity. Solely those that meet the {qualifications} might be contacted by phone/electronic mail. You’re inspired to register with us in our database to be thought of for future positions accessible.

Please word: Adherence to our finish shopper’s vaccination coverage is a requirement

Have an awesome day.

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THE EMPLOYER OF RECORD FOR THIS ROLE WILL BE TEAM RECRUITER / SE.

Lodging can be found upon request for all people with disabilities collaborating within the recruitment and choice course of.

Anticipated wage

Location

Mississauga, ON

Job date

Fri, 03 Nov 2023 03:05:45 GMT

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Job Location