Front of House Captain 2 – Usher-10

Employees – Union

Job Class
CUPE 2950

Job Profile
CUPE 2950 Hourly – Entrance of Home Captain 2

Job Title
Entrance of Home Captain 2 – Usher-10

Division
FOH & TIX Assist Chan Centre for the Performing Arts

Compensation Vary
$22.92 – $22.92 CAD Hourly

Posting Finish Date
September 27, 2023

Observe: Functions might be accepted till 11:59 PM on the day previous to the Posting Finish Date above.

Job Finish Date

At UBC, we imagine that attracting and sustaining a various workforce is essential to the profitable pursuit of excellence in analysis, innovation, and studying for all college, employees and college students. Our dedication to employment fairness helps obtain inclusion and equity, brings wealthy range to UBC as a office, and creates the required situations for a rewarding profession. 

This can be a part-time, on-call, hourly place

Job Description Abstract
The Buyer Companies division of the Chan Centre for the Performing Arts is in search of motivated, well-presented, environment friendly, buyer service-oriented Usher Captains to work concert events, performs, receptions, galas, and conferences.
Organizational Standing
The Usher Captain place assists the Entrance of Home Coordinator in supervising Chan Centre ushering employees to make sure sturdy, environment friendly customer support.
Work Carried out
Duties embody writing correct studies, assigning employees breaks, coping with patron issues and many others. As well as, the Usher Captain will, on rotation, additionally work a normal FOH place.
Time Dedication: Candidates should be out there for no less than 2 shifts every week (approx. 8-10 hours) with one shift falling on a weekend (Friday, Saturday, Sunday). Shift begin instances will be within the morning, afternoon or night. Should be out there to work in Might and June.
Consequence of Error/Judgement
Errors might have critical impression on relations with customers and patrons and negatively have an effect on the status of the Chan Centre and the College leading to misplaced income. Errors in judgement might end in low employees morale, dissatisfied patrons and/or issues of safety.
Supervision Acquired
Works underneath basic supervision of the Coordinators.
Supervision Given
Supervises Entrance of Home Attendants throughout performances and occasions. Might have enter into hiring, coaching, and efficiency analysis of employees.
Minimal {Qualifications}
Highschool commencement. A minimal two years’ expertise in theatre or a associated discipline.
– Willingness to respect numerous views, together with views in battle with one’s personal

– Demonstrates a dedication to enhancing one’s personal consciousness, information, and expertise associated to fairness, range, and inclusion

Most popular {Qualifications}

A radical understanding of Chan Centre insurance policies and procedures. Theatre/Live performance Corridor expertise. Expertise in high-volume institutions. Potential to speak successfully verbally and in writing. Potential to cope with a range of individuals in a relaxed, courteous, and efficient method. Potential to offer high quality service to clients in a courteous, affected person method. Potential to train tact, discretion and persistence in coping with patrons. Should be out there to work in November, Might and June. Potential to cowl versatile shift instances and reply to on-call calls for together with evenings and weekends an asset. Bodily skill to carry out the duties of the job (e.g. to work standing for lengthy intervals) Potential to work successfully independently and in a crew setting. Legitimate First Support Certificates – Stage 1 can be an asset. Serving It Proper accountable beverage service certificates can be an asset.