FTS IT Infrastructure Technician

CTG overview:
CTG staff and support humanitarian projects in fragile and conflict-affected countries around the world, providing a rapid and cost-effective service for development and humanitarian missions. With past performance in 17 countries – from the Middle East, Africa, Europe, and Asia, we have placed more than 20,000 staff all over the world since operations began in 2006.
CTG recruits, deploys and manages the right people with the right skills to implement humanitarian and development projects, from cleaners to obstetricians, and mechanics to infection specialists, we’re skilled in emergency response to crises such as the Ebola outbreak in West Africa. Key to successful project delivery is the ability to mobilise at speed; CTG can source and deploy anyone, anywhere, in less than 2 weeks and have done so in 48 hours on a number of occasions.
Through our efficient and agile HR, logistical and operational services, CTG saves multilateral organisations time and money. We handle all our clients’ HR related issues, so they are free to focus on their core services.
Visit www.ctg.org to find out more

Overview of position:
Under the supervision of the Operations Unit Supervisor, the IT Infrastructure Technician will be responsible for installation, layout & maintenance of all FTS infrastructure & cabling.

Role objectives:
Install & repair cabling infrastructure to the mission area including HQ, team sites & remote areas as needed by the mission.
Works with FTS engineering group (network, server, telephony, microwave, rigging & satellite unit) on implementation, expansion & rectification of all ICT cabling & infrastructure.
Primary focal point to all cabling concerns including but not limited to UTP / network cable, communication & data equipment layout & fiber optic connectivity.
Regularly visits team sites & remote areas inclusive of mission area to maintain & install cabling as necessary.
Troubleshoot connectivity issues with network, microwave & other engineering units, with regards to the physical layer.
Assist service desk & other units on cabling concerns within office premises.
Ensuring the installation of all UTP & STP cables meet the TIA 568B (TI A /EIA TSB – 67 standards) or other applicable international standards.
Providing knowledge & support in the implementation of grounding enhancements & / or solutions to ICT critical devices & infrastructures.
Oversee & supervises ICs & other units involved with infrastructure works.
Advises & evaluate procured & to be procured infrastructure equipment & materials as necessary.

Project reporting:
This role works under the supervision of the Operations Unit Supervisor.

Key competencies:
Working knowledge on ICT & office equipment including but not limited to facsimile, copying machines, printers etc.
Ability to assess, report & evaluate infrastructure projects.
Has a valid driver’s license & can drive 4 x 4 vehicles used to carry & transport ICT materials.
Firm knowledge on cabling including knowledge fiber optic technology.
Excellent client orientation skills with attention to technical details.
Strong communication & organizational skills.
Detail oriented planning & high degree of accuracy & safety.
Works collaboratively with & supports colleagues / clients to achieve common goals.

Team management:
This role has no team management responsibility.

Further information:
Qualified female candidates are encouraged to apply for this role.