Fund Raising Officer (Donation Processing), NOB, Kuala Lumpur, Malaysia, #108743 (Open to Malaysian only)

UNICEF works in among the world’s hardest locations, to succeed in the world’s most deprived kids. To avoid wasting their lives. To defend their rights. To assist them fulfill their potential.

Throughout 190 nations and territories, we work for each youngster, in every single place, on daily basis, to construct a greater world for everybody.

And we by no means hand over.

For each youngster, hope

Along with the Malaysian authorities and others who’re really obsessed with youngster rights, UNICEF works in Malaysia to make sure each youngster has the chance to develop wholesome and joyful; dwell safely; and obtain their full potential.

With the Conference on the Rights of the Little one, the Sustainable Growth Objectives, and the eleventh Malaysia plan as our guides, we endeavor to vary minds, change insurance policies, and in flip change the lives of all kids in Malaysia.

https://www.unicef.org/malaysia/

Organizational Context:

How will you make a distinction?

• New Pledge and One-Time donation processing is carried out inside 24 hours of receipt of information.
• Make sure the allowable most variety of fee re-attempts for Pledges through completely different fee strategies monthly is carried out, at all times seeking to optimize the variety of month-to-month makes an attempt.
• Ship a minimal 1st Cost Success Fee and Recurring Cost charges for Auto Debit and Card Donation processing as outlined within the yearly targets.
• Suggest and implement modifications to database and or integrations to extend effectivity in fee submission throughout all fundraising channels/campaigns and fee sorts.

• Conduct common evaluation of 1st Cost and Recurring Cost Success Fee (weekly, month-to-month, quarterly, yearly) to find out Traits (by Channel, Time, Day, Date, Cost Kind, and so on) with the purpose of guaranteeing earnings maximization and processing optimization.
• Determine, report, and resolve fee inaccuracies to ship correct fee information.
• Design and implement donation processing experiences and dashboards.
• Interpret and determine fee tendencies and sample to offer enter to the PSP for correct earnings projection.
• Current actionable perception and well timed interventions to keep away from earnings loss.
• Introducing automated alerts or use of predictive evaluation utilizing instruments and system.

• Analysis and advocate new fee strategies offering extra choices to Pledge donor’s to impact their month-to-month pledge; together with scoping technical and processes features.
• Negotiate with the fee suppliers the absolute best charges for UNICEF in donation processing.
• Absolutely implement new fee strategies searching for course of optimization and automation.
• At all times be interested in new choices out there in market.

• Handle and measure efficiency of particular person donation processing group members with the purpose for particular person group members delivering minimal KPIs. Growing and sustaining efficiency appraisal construction to make sure group members are sufficiently motivated.
• Enlisting related help from varied inside groups and exterior celebration/ies to help varied Donation Processing areas.

• Handle the donation processing capabilities to ship the best degree of donor satisfaction and donation fee information always.
• Help in information entry of donor profiles and donations and different issues that will come up.
• Work intently with the broader Enterprise Intelligence and PFP for different issues that will come up.
• Carry out different moderately associated duties as assigned by Fundraising Specialist (Donor Administration).

To qualify as an advocate for each youngster you should have…

• A college diploma in one of many following fields is required: Enterprise Administration, Advertising, Communications, Enterprise Accounting, Analytics.
• Minimal of two years {of professional} expertise is required particularly in fee processing and/or monetary evaluation expertise.
• Information of Information Administration and Monetary Administration shall be an added benefit.
• Fluency in English is required. Information of one other official UN language (Arabic, Chinese language, French, Russian or Spanish) or an area language is an asset.

Click on here to study extra about UNICEF’s compensation, advantages and wellbeing.

(https://www.unicef.org/careers/compensation-benefits-and-wellbeing)

Click on here to study extra about UNICEF’s wage scale & construction.

(https://www.un.org/Depts/OHRM/salaries_allowances/salaries/malaysia.htm)

For each Little one, you show…

UNICEF’s Core Values of Care, Respect, Integrity, Belief and Accountability and Sustainability (CRITAS) underpin every thing we do and the way we do it. Get acquainted with Our Values Constitution: UNICEF Values

UNICEF competencies required for this put up are…

(1) Builds and maintains partnerships (2) Demonstrates self-awareness and moral consciousness (3) Drive to attain outcomes for influence (4) Innovates and embraces change (5) Manages ambiguity and complexity (6) Thinks and acts strategically (7) Works collaboratively with others (8) Nurtures, leads and manages folks).

Through the recruitment course of, we take a look at candidates following the competency framework. Familiarize your self with our competency framework and its completely different ranges: competency framework here.

UNICEF is right here to serve the world’s most deprived kids and our world workforce should mirror the range of these kids. The UNICEF family is committed to include everyone, regardless of their race/ethnicity, age, incapacity, gender identification, sexual orientation, faith, nationality, socio-economic background, or another private attribute.
We provide a wide range of benefits to our staff, together with paid parental depart, breastfeeding breaks and reasonable accommodation for persons with disabilities. UNICEF strongly encourages using versatile working preparations.
UNICEF has a zero-tolerance coverage on conduct that’s incompatible with the goals and targets of the United Nations and UNICEF, together with sexual exploitation and abuse, sexual harassment, abuse of authority and discrimination. UNICEF is dedicated to advertise the safety and safeguarding of all kids. 

Remarks:

UNICEF’s lively dedication in the direction of variety and inclusion is important to ship the most effective outcomes for youngsters. For this place, eligible and appropriate candidate are inspired to use.

UNICEF appointments are topic to medical clearance.  Issuance of a visa by the host nation of the obligation station, which shall be facilitated by UNICEF, is required for IP positions. Appointments are additionally topic to inoculation (vaccination) necessities, together with in opposition to SARS-CoV-2 (Covid). Must you be chosen for a place with UNICEF, you both have to be inoculated as required or obtain a medical exemption from the related division of the UN. In any other case, the choice shall be cancelled.

All chosen candidates will endure rigorous reference and background checks and shall be anticipated to stick to those requirements and rules. Background checks will embody the verification of educational credential(s) and employment historical past. Chosen candidates could also be required to offer extra info to conduct a background test.

Authorities workers which are thought-about for employment with UNICEF are usually required to resign from their authorities earlier than taking over an task with UNICEF. UNICEF reserves the suitable to withdraw a suggestion of appointment, with out compensation, if a visa or medical clearance shouldn’t be obtained, or essential inoculation necessities aren’t met, inside an affordable interval for any motive.

Solely shortlisted candidates shall be contacted and advance to the subsequent stage of the choice course of.