Group Renewal Coordinator

Job title:

Group Renewal Coordinator

Company

Royal Bank of Canada

Job description

Job SummaryJob DescriptionWhat is the opportunity?As a Group Renewal Coordinator, you will be working in a Sales environment and be responsible for coordinating the Group Benefit Solutions renewal packages. You will be providing superior sales support to Advisors and Sales Representatives while collaborating with Underwriting and internal business partners to provide timely and accurate processing and delivery of renewals. Sharing and contributing to Sales Consultant and Group Benefits Specialist’s sales plans and retention strategy by handling each renewal with high accuracy and priority.What will you do?Prepare renewals to ensure all information is accurately reflected in the Renewal Package; maintain strong attention to detail to guarantee renewal letters are accurate and professional, ensure rate discounting is within limits and reflected on Notice of Rate Action (NORA) form and each rate negotiation is sent to billing via the NORA.Establish relationships and collaborate with Sales Consultants and our Advisors who bring us BusinessTake Responsibility for the Block of business you are assigned, organize renewal lists and maintain contact records in Sales Force and other resources when needed.Take responsibility for the Renewal Discount process by utilizing the Group Rating and Proposal Engine (GRAPE) and Excel Discounting ToolTaking ownership and accountability in resolving inquiries and issues and look to help achieve retention targets.Generate reports when needed to add to Renewal Package. Including Calculating NEM (Non Evidence Maximum) and generating NEM report when pertinent.Attend team and company meetings along with completing RBC learn courses assigned.Respond to all emails at least within a 24 hour period. Integrating a Proactive Sales Culture into all interactions with Sales Representatives, Advisors, and being Client focused.What do you need to succeed?Must-haveBilingualism (English and French) required, as you will regularly do business with partners across CanadaGroup Insurance/Employee Benefits knowledge helpfulExcellent Organization and Time Management skillsResourcefulness and ability to adapt to changeMulti-tasking ability, focus and attention to detail neededProblem Resolution and Team Collaboration abilityProven Oral & Written Communication SkillsStrong computer literacy skills.Nice-to-haveUnderstanding of Group Insurance and terminologyExperience in supporting a Sales office and working within a teamLearning and Growth mindsetWhat’s in it for you?We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.Work in a dynamic, collaborative, progressive, and high-performing teamOpportunities to do challenging workAccess to a variety of job opportunities across businesses and geographiesFinancial strength and a strong brandAbout RBCRoyal Bank of Canada is Canada’s largest bank, and one of the largest banks in the world, based on market capitalization. We are one of North America’s leading diversified financial services companies, and provide personal and commercial banking, wealth management, insurance, investor services and capital markets products and services on a global basis. We have over 80,000 full- and part-time employees who serve more than 16 million personal, business, public sector and institutional clients through offices in Canada, the U.S. and 37 other countries. For more information, please visit rbc.com.Join our Talent CommunityStay in-the-know about great career opportunities at RBC. It’s easy! Join our Talent Community and get the inside scoop on the jobs, career paths, and recruitment events that matter to you.Job Skills Adaptability, Communication, Corporate Insurance, Coverage Analysis, Customer-Focused, Customer Service, Decision Making, Detail-Oriented, Employee Benefit Plans, Group Benefit Plans, Group Health Insurance, Group Insurance, Group Policy, Insurance, Insurance Operations, Office Administration, Organizing Files, Partner Support, Proactive Behavior, Proactive Thinking, Problem Resolution, Teamwork, Workplace OrganizationAdditional Job DetailsAddress: MEADOWVALE BUSINESS PARK, 6880 FINANCIAL DR:MISSISSAUGACity: MISSISSAUGACountry: CanadaWork hours/week: 37.5Employment Type: Full timePlatform: INSURANCEJob Type: RegularPay Type: SalariedPosted Date: 2024-05-10Application Deadline: 2024-05-31Inclusion and Equal Opportunity EmploymentAt RBC, we embrace diversity and inclusion for innovation and growth. We are committed to building inclusive teams and an equitable workplace for our employees to bring their true selves to work. We are taking actions to tackle issues of inequity and systemic bias to support our diverse talent, clients and communities.We also strive to provide an accessible candidate experience for our prospective employees with different abilities. Please let us know if you need any accommodations during the recruitment process.Join our Talent CommunityStay in-the-know about great career opportunities at RBC. Sign up and get customized info on our latest jobs, career tips and Recruitment events that matter to you.Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at .

Expected salary

Location

Mississauga, ON

Job date

Sun, 12 May 2024 00:38:14 GMT

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