Harmonious Workplace – Wellbeing and HR Support

IMPORTANT NOTICE: Please note that Closure Date and Time displayed above are based on date and time settings of your personal device

FAO seeks gender, geographical and linguistic diversity in its staff and international consultants in order to best serve FAO Members in all regions.

• FAO is committed to achieving workforce diversity in terms of gender, nationality, background and culture
• Qualified female applicants, qualified nationals of non-and under-represented Members and person with disabilities are encouraged to apply
• Everyone who works for FAO is required to adhere to the highest standards of integrity and professional conduct, and to uphold FAO’s values
• FAO, as a Specialized Agency of the United Nations, has a zero-tolerance policy for conduct that is incompatible with its status, objectives and mandate, including sexual exploitation and abuse, sexual harassment, abuse of authority and discrimination　　
• All selected candidates will undergo rigorous reference and background checks
• All applications will be treated with the strictest confidentiality
• FAO staff are subject to the authority of the Director-General, who may assign them to any of the activities or offices of the Organization.

Organizational Setting

The Regional Office for RLC is responsible for leading FAO’s response to regional priorities for food security, agriculture and rural development through the identification, planning and implementation of FAO’s priority activities in the region. It ensures a multidisciplinary approach to programmes, identifies priority areas of action for the Organization in the Region and, in collaboration with departments and divisions at Headquarters, develops, promotes and oversees FAO’s strategic response to regional priorities. RLC also advises on the incorporation of regional priorities into the Organization’s Programme of Work and Budget implements approved programmes and projects in the region, monitors the level of programme implementation and draws attention to problems and deficiencies. RLC develops and maintains relations with region-wide institutions including the Regional Economic Integration Organizations (REIOs). The Regional Office supports regional policy dialogue on food security, agriculture and rural development issues, facilitates the emergence of regional partnerships, and supports capacity development and resource mobilization for food security, agriculture and rural development in the region.

This position is located in the Regional Office for Latin America and the Caribbean (RLC) in Santiago, Chile.

Reporting Lines

The Harmonious Workplace – Wellbeing and HR Support reports to the Human Resources Assistant/Associate and collaborates with other staff.

Tasks and responsibilities

The Wellbeing and HR Support will perform the following tasks:

Harmonious Environment/Wellbeing:

• Assist the HR Associate in the E2S (Employee Satisfaction Survey) Response Taskforce with the coordination and follow-up of the Regional and Country Action Plans.
• Assist the HR Associate with organizing Regional Wellbeing Network meetings at local and regional levels.
• Assist the HR Associate with creating and managing a database of the proposed awardees of ERA (Employee Recognition Award).
• Assist the HR Associate with the Planning and Coordination of all wellbeing activities in RLC for 2025.

Staff Servicing:

• Back up for clear checks for the recruitment of national staff and operational tasks as coordination of written tests, selection panels and interviews
• Responsible for the edition and update of the Welcome Guide and Newcomer Guide, submission to newcomers (virtual).
• Staff Onboarding: Organizing individual onboarding sessions, analyzing satisfaction surveys of onboarding sessions, and updating the HR briefing presentation.

Interagency:

• Search for new training/talks on United Nations Disability Inclusion Strategy (UNDIS) matters and assist the UNDIS Project in RLC, collect information and quotations for courses and training.
• Liaise with medical services and external vendors for health and mental health activities, fairs, and campaigns, as well as with the staff counselor and respectful workplace facilitators for interventions and information sessions to improve the work environment. Liaise with relevant areas and other UN Agencies to disseminate and implement such initiatives.

Administrative Tasks:

• Assist in the control of the HR Unit budget, including administrative tasks.
• Assist in creating Travel Authorizations for HR unit missions, when needed.
• Prepare drafts of emails and/or letters, and/or translations according to instructions received, upon request.
• Assist in routine actions on HR matters.
• Other duties as required.

CANDIDATES WILL BE ASSESSED AGAINST THE FOLLOWING

Minimum Requirements

• High school diploma
• At least one (1) year of relevant experience in human resources support work
• Working knowledge (full proficiency – level C) of Spanish and Intermediate knowledge (intermediate proficiency – level B) of English
• National of Chile or legal resident with a work permit.

FAO Core Competencies

• Results Focus
• Teamwork
• Communication
• Building Effective Relationships
• Knowledge Sharing and Continuous Improvement

Technical/Functional Skills

• Desirable Technical Diploma or University studies in human resources, translation, interpretation, bilingual secretarial, psychology, education, or related area
• Extent and relevance of experience in planning and implementing wellbeing and team integration activities
• Extent and relevance of experience in recruitment and onboarding processes
• Familiarity with MS Outlook and collaboration tools using Microsoft Teams platforms, MS Excel and Canva
• Very good knowledge of corporate computerized travel/human resources systems and administrative procedures and policies.
• Desirable experience in human resources in the United Nations, including corporate policies, rules and procedures
• Desirable limited knowledge (Intermediate – Level B) of French
• Working knowledge (full proficiency – level C) of English is an asset.
• Ability to work with little supervision.

Please note that all candidates should adhere to FAO Values of Commitment to FAO, Respect for All and Integrity and Transparency.

ADDITIONAL INFORMATION

• FAO does not charge a fee at any stage of the recruitment process (application, interview meeting, processing).
• Applications received after the closing date will not be accepted.
• Only language proficiency certificates from UN accredited external providers and/or FAO language official examinations (LPE, ILE, LRT) will be accepted as proof of the level of knowledge of languages indicated in the online applications.
• For other issues, visit the FAO employment website: http://www.fao.org/employment/home/en/
• Appointment will be subject to certification that the candidate is medically fit for appointment, accreditation, any residency or visa requirements, and security clearances.

HOW TO APPLY

• To apply, visit the recruitment website at Jobs at FAO and complete your online profile. We strongly recommend that your profile is accurate, complete and includes your employment records, academic qualifications, and language skills
• Candidates are requested to attach a letter of motivation to the online profile
• Once your profile is completed, please apply, and submit your application
• Candidates may be requested to provide performance assessments and authorization to conduct verification checks of past and present work, character, education, military and police records to ascertain any and all information which may be pertinent to the employment qualifications
• Incomplete applications will not be considered
• Personal information provided on your application may be shared within FAO and with other companies acting on FAO’s behalf to provide employment support services such as pre-screening of applications, assessment tests, background checks and other related services. You will be asked to provide your consent before submitting your application. You may withdraw consent at any time, by withdrawing your application, in such case FAO will no longer be able to consider your application
• Only applications received through the FAO recruitment portal will be considered
• Your application will be screened based on the information provided in your online profile
• We encourage applicants to submit the application well before the deadline date.

If you need help or have queries, please create a one-time registration with FAO’s client support team for further assistance: https://fao.service-now.com/csp

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