Head of Support Services

Operationally and strategically the Head of Help Companies (HoSS) holder is chargeable for Finance, Human Sources, Logistics and Procurement, Administration, and IT. They oversee, develop, and supply strategic course, mentorship and assist to their assist areas. An lively member of the Senior Administration Crew, this position ensures that each one elements of the Nation Workplace administration is represented and thought of in determination making. This position has a rustic focus and ensures compliance to DRC procedures and pointers inside the nation. The position contributes to the event of nation methods, that are translated into motion plans and day-to-day duties. The position supplies assist and/or technical steering to nation operations whereas overseeing nation actions.

Duties and Duties

Administration  

• Lead and handle the assist managers nd specialists (together with individuals planning, efficiency, well-being and growth).
• Handle, ship, and report on present operations and programme assist in every space of implementation.
• Set up excessive performing assist groups guaranteeing high-quality approaches are maintained.
• Develop and enhance operational approaches, compliance, and programs, and assist the Nation Director to construct and ship efficient and sustainable interventions.
• Accountable for the strategic growth, administration, and implementation of the assist operations.
• Guarantee applicable technical assist is out there to packages, consistent with organizational priorities.
• Guarantee assist for annual planning and assessment processes.
• Direct duty for guaranteeing that the DRC Programme operates in accordance with DRC’s assist perform pointers.

Operational Administration 

• Help the Nation Director and the Senior Administration Crew in liaising with donors and authorities, particularly as pertains to problems with compliance, registration, and audit.
• Oversee the operational assist items for the nation/area by offering strategic management and technical assist to the areas underneath their supervision.
• Supervision, audits and controlling and implementation of corrective actions associated to DRC’s operational requirements inside assist space.
• Be sure that DRC retains and regularly develops its operational capability to supply fast emergency response specifically inside its procurement and transport programs.
• Work carefully with Threat and Compliance coordinator to develop and keep a threat administration plan for the nation that identifies the foremost monetary and operational dangers and implement a mitigation technique.
• Be sure that all administrative and legal-related programs are correct and maintained.
• Work to construct the capability of the operational assist workers all through the operation although frequent in-service coaching periods and mentoring assist.
• Contribute to the event and implementation of DRC’s international growth initiatives.

DRC Dynamics ERP System 

• Guarantee ERP performance is correctly utilized by related workers.
• Apply experiences and knowledge analytics from DRC Dynamics to enhance general efficiency.
• Act as heavy consumer for a lot of the Initiatives & Finance functionalities.

Supervisor duties: 

• Helps the managers to coordinate the each day actions of small groups to make sure workload is supported and prioritized appropriately.
• Develops a capability constructing and mentoring fashion of operations inside the groups’ providing trainings and alternatives inside the group for employees growth.

Deputy duties: 

• Operate as Nation Director throughout their absence. Signify DRC on behalf of the Nation Director upon settlement with authorities, UN businesses, humanitarian businesses, and different companions.
• Different deputizing duties as agreed with the Nation Director

Expertise and technical competencies: (embody years of expertise):

• At the very least 7 years’ expertise in related discipline
• At the very least 4 years’ expertise with individuals administration
• Expertise in the same position in a world NGO
• Confirmed management expertise and a competence in individuals administration
• Confirmed operational administration expertise and functionality, together with in battle areas
• Confirmed important monetary, info and programs administration expertise
• Vital expertise in procurement and tender processes
• Understanding and expertise of institutional fundraising
• Understanding of the international locations during which DRC operates and delicate to the cultural context
• Expertise working in an ERP system, together with provide chain, finance and HR programs

About you

To achieve success on this position we count on you to 7 years INGO or different worldwide businesses expertise in finance or operations administration in worldwide humanitarian Programmes, a demonstrated means to arrange operational administration programs in a big programme and direct expertise of supply of humanitarian programme in an emergency response.

Required

• Submit graduate diploma in Enterprise Administration, finance or accounting skilled qualification corresponding to ACCA or CPA.
• Glorious data in reviewing main worldwide donor experiences and data of main donor guidelines together with UNHCR, WFP, ECHO, EC, DFID, DANIDA and USG
• Expertise working in an ERP system, together with provide chain, finance and HR system.  Information Dynamics 365 monetary software program will likely be an added benefit
• Possess robust accounting, analytical and conceptual expertise.
• Confirmed administration and management expertise.
• Confirmed dedication to accountable practices.
• Understanding of the international locations during which DRC operates and delicate to the cultural context
• Commitments: DRC has a Humanitarian Accountability Framework, outlining its international accountability commitments. All workers are required to contribute to the achievement of this framework into the work of DRC

Fascinating

• Procurement and provide chain administration is desired
• Information of working in difficult and insecure environments
• Confirmed means to handle giant diversified workloads and deal constructively with stress and durations with lengthy hours.
• Confirmed means to prioritize duties, meet deadlines and work with restricted supervision.
• Proactive, secure and sturdy character and a superb crew participant.
• Glorious interpersonal expertise and demonstrated means to determine efficient working relations in any respect ranges.

Required Abilities & Qualities

• Core Competencies of DRC:
• Striving for excellence
• Collaboration
• Taking the lead
• Communication
• Demonstrating Integrity
• Skill to work in a multinational and multicultural setting
• Proactivity, with a sound dedication to teamwork and with a spirit of real collaboration
• Glorious communication expertise, in addition to persistence and politeness, are required
• Multi-tasking and Organizational expertise is a should
• Adaptable and Versatile
• Confirmed analytical and demanding considering expertise
• Exemplary sense of ethics within the office
• Crew-oriented & good humorousness

Supply: https://job.drc.ngo/jobs/job?id=170579