Healthcare Call Center Representative in Melville, New York

We are currently partnered with a top medical group located in Melville, NY! They are looking to add MULTIPLE Healthcare Call Center Representatives to their team.

Responsibilities:

• Set appointments via inbound/outbound calls from our Call Center. Heavy Call Volume at times

• Update patient demographics and pre-register in EPIC, training will be provided

• Capture, enter and report data accurately to management

• Ensure services are provided in a timely manner

• Ensure key performance indicators are met

• Report discrepancies and identify areas of improvement to supervisors

• Work on special projects and assignments as needed

Required Qualifications:

• Experience working within a call center or healthcare call center setting

• Healthcare or medical scheduling experience preferred

• EMR experience a plus but not required

  About TEKsystems:

We’re partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That’s the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.