Hospital Food Services Call Center

Top Job

Located in Birmingham, AL

Salary: $15.00 /hr. to start

$15.00 /hr. to start; benefits immediately available through Express (expanded UAB benefits once hired perm after eval period).

Full time openings – 6:30 am & 11:30 am shifts. MUST be available to work rotating weekends when scheduled. Downtown Birmingham leading healthcare facility.

You will be doing the following:

Handle inbound calls from patients for food orders (for room service)
Discuss various food options, selections with patients/families
Provide friendly and exceptional service to patients and their families
Direct patient towards appropriate food items to meet nutritional goals; explain room service process
Review & edit patients’ menu selections; consult with clinical nutrition or food service preparation staff as needed
Maneuver software program (lots of drop-down menu fields – point & click; some data entry)
Meet productivity standards and incorporate health system’s core values into all areas of service
Will occasionally help with food order deliveries

Available Shift Times – rotating weekends & holidays:

6:30 am – 3:00 pm.
11:30 am – 8:00 pm

Here’s What Makes You a GREAT Candidate:

Number ONE – Courteous & polite – good customer service & verbal communication skills
HS diploma or GED, PLUS one year of related experience (order taking, customer service, other telephone work)
Call center / customer service experience STRONGLY PREFERRED (used to inbound/outbound ordering)
Basic computer and keyboard skills – will be completely trained in the fully automated system
MUST be dependable – show up on time, ready to work
Willing to do TB test, and to get flu shot every year (provided by hospital during orientation)
Must have Jefferson County Food Handler’s permit/card. Can get it online – cost of $20.00.
HEALTH DEPT REQUIREMENT: no jewelry except wedding band; no false nails
Black pants required; top provided. Non-slip, close-toed leather shoe (no canvas).
Drug-free; background check required

IF THIS SOUNDS LIKE YOU…

Quick Apply Here – please include “Job Title” in the “Type of Job” box
Give us a call: 205-981-1141, Option 2
Apply online – click “APPLY NOW” button below – We WILL call you back!

About Express Employment Professionals:

Express – Birmingham SOUTH, is a customized recruiting and staffing firm that can help you find the type of job that is a great fit for your needs and abilities – and you’ll NEVER pay a fee for our services and support. Whether you’re looking for a full-time position, part-time work, or a more flexible schedule, Express can place you in a wide range of jobs that meet your employment goals.

We help associates find work in administrative, commercial and medical positions – professional search, direct hire, temporary, temp to hire (evaluation hire), contract staffing. And if you’re on a temporary, evaluation hire, contract or other assignment through Express, you can immediately take advantage of healthcare benefits, accrued holiday pay, 401k and accrued vacation pay. THIS JOB OFFERS PAID VACATION TIME AS WELL.

Express Office: Birmingham (South)

200 Cahaba Park Circle

Suite 130

Birmingham, AL 35242

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