Human resources coordinator (F/M) – Nigeria

For more than 40 years, Médecins du Monde, a campaigning medical organisation committed to international solidarity, has been caring for the most vulnerable populations here and abroad. It has continued to bear witness to obstacles that exist in accessing healthcare and has secured sustainable improvements in health-for-all policies.

Those working for this independent organisation do not solely dispense care and treatment but condemn violations of human dignity and rights and fight to improve matters for populations living in precarious situations.

MdM France currently works in 30 countries across all continents to facilitate access to healthcare through 6 political battles:

· Sexual and Reproductive Health Rights

· Migration, Exile, Human Rights and Health

· Harm Reduction

· Environment and Health

· Humanitarian Space

· Healthcare systems and rights

MdM has been active in North-East Nigeria since 2016. The program is implemented around the main following components:

• Access to primary health care
• Nutrition treatment (severe acute malnutrition)
• Gender based violence survivors’ treatment
• Mental health and psychological support

Currently, MdM has its coordination office in Abuja, a field office in Maiduguri City and a sub office in Damboa. A new project is deployed in the North of the country (Katsina) so as to respond to the internal crisis that is worsen by the Niger crisis.

The team is composed of around 6 expatriates and 250 national staffs.

For now, MdM is running directly 3 clinics in Maiduguri: Garba Buzu, Kawar Maila et El Meskin in informal IDP camps. In Damboa, a field team has been in place since June 2017 where MdM is running two fixed clinics in two IDP Camps. In addition, MdM Damboa medical team is semi-remotely supporting 2 health posts outside Damboa town in Azir and Gumzuri villages.

Untill recently MdM’s intervention was pretty much emergency oriented, with five MdM runned clinics plus an emergency response team (ERT) for rapid response to sudden population displacements and cholera outbreaks. Currently the mission is shifting its logic of intervention towards a Nexus approach: ERT team doesn’t exist anymore and we are slowly shifting from substitution programming (MdM clinics) to the support to State MoH health facilities in a bid to foster sustainability.

Job description

Under the supervision of the general coordinator, you define, adapt and supervise the implementation of the mission’s human resources infrastuctures including internal procedures and policies, compensations and benefits, talent managment, staff disciplines, career development while respecting the local context and legislation and MdM policies and values.

More specifically, your main responsibilities are the following:

Human resources strategy

• Establish and update an HR strategy in line with the mission and ensure it is aligned with the local HR regulations and MdM HR protocols
• Participate in discussion on HR set-up and share recommendations
• Monitor and update the organisational chart of the mission, draft and update job descriptions, identify different levels of responsibility, alongside coordinators
• Participate to the definition of Human Resources needs in terms of writing project proposals and any amendments in close collaboration with the finance coordinator
• Update and monitor the HR budget in close collaboration with the finance coordinator
• Participate and ensure the rolling out of the new classification and salary grid within the mission as well as the new salary policy for national staff
• Update the HR documents of the mission and check compliance with local legislation and MdM policies
• Participate and give recommendations on audits encompassing HR

National Human Resources management

• Ensure the recruitments process in time, quality and compliance
• Update and check, the monthly data salary, in addition to the income tax and social security monthly statements
• Supervise existence, follow up and up to date staff leave plans to ensure anticipation of gaps and coordination for the best use of mission human resources
• Follow the disciplinary process, provide advice to the managers, ensure legality of the process
• Monitor and follow-up the HR issues managed by the MdM’s legal counsel
• Develop and harmonize HR tools and supervise the implementation by the field teams
• Set up staff representatives within the mission and ensure interfacing
• Deploy and monitor the evaluation schedule for national staff
• Supervise administrative management of national staff: drafting contracts, monitoring, establishing and archiving staff records
• Advise line managers on resolving conflicts between members of staff including PSEA (Protection from sexual exploitation and abuse) and corruption according to national procedures and MdM protocol
• Organize and follow the training plan
• Manage health insurance services/contracts for national staff and manage psychological support to provide to staff

Expatriates human resources management

• Ensure the process for visas, work and residency permits
• Disseminate housing policy, explanation of rules and tools
• Follow up of leaves
• Archives documentation

Team management

• Recruit the staff under your direct or technical responsibility
• Provide regular evaluation to the team under your direct or technical responsibility
• Reinforce the capacity building of the HR department staff
• Organise and conduct HR department meetings

Technical support & capacity building

• Define and follow-up training plan for the national staff in accordance with MdM guidelines
• Explain the MdM HR procedure and tools to staffs
• Organise presentation/information sessions on code of conduct, PSEA, Child abuse and anti-fraud and corruption policies
• Train the HR national team on the general HR administration procedures in place
• Develop and conduct HR management training on specific topics in order to increase the MdM team member capacities and knowledge
• Manage internal mobility for national staff alongside relevant coordinators
• Analyse staff annual appraisals and highlight the weaknesses, the point to improve, the training needed according to the analysis

Communication, reporting and capitalisation

• Provide monthly report via the SitRep
• Liaise with International NGOs HR coordinators in-country
• Participate to MdM team meetings
• Ensure the archives of folders of national staffs
• Elaborate HR reports and contribute to all other reports by providing relevant data related to the position
• Approve monthly statements and ensure sending them monthly to HQ

Profile

• Master’s degree in management (HR specialization would be appreciated)
• At least 2 years of working experience in a humanitarian context as HR coordinator, administrative coordinator or in HR management
• Experience in conflict or difficult context is an asset
• Experience in capacity building
• Experience in negotiation and relationships with authorities in a moving and difficult legal context
• Diplomacy, negotiation, and networking skills
• Ability to work under a minimum of supervision
• Good Microsoft Office skills (Excel, Word…)
• Languages: fluent English mandatory (oral and written). Knowledge of the country languages such as Hausa or French would be an asset
• You embrace the core values and support the proactive philosophy of Médecins du Monde.

Conditions of employment

• Starting date : September 1st, 2024
• 12-month contract
• Gross monthly salary: €3,306
• Position based in Abuja with regular field visits
• Premium equal to one month salary paid in two instalments – minimum of 6 months seniority required
• Expatriation bonus (10% gross salary per month)
• Transportation cost, vaccines and visas covered
• Guesthouse housing
• 22.5 recovery days per year
• 5 weeks of paid leaves per year
• Health insurance (60% covered by MdM and 40% by the employee)
• Insurance (repatriation…)

Médecins du Monde promotes trainings and internal mobility

As part of our measures to combat money laundering and financing of terrorism, any selected candidate may be subject to a background check on international sanctions lists (UN, the EU, France, the United States…). This information is handled confidentially and stored on a secure server. For more information on the processing of personal data throughout this process: http://bit.ly/3CSTDYO

TELEPHONE APPLICATIONS WILL NOT BE ACCEPTED

Médecins du Monde reserves the right to fill the vacancy before the closing date for applications.

MdM stands up for the integration of people living with disabilities and fights against discrimination.

To apply, please click here: https://apply.workable.com/j/52B3C55495