Responsibilities
Within delegated authority, the Human Resources Officer will be responsible for the following duties: General • Provides advice and support to managers and staff on human resources related matters. • Provides advice on the implementation of policies related to human resources management, particularly as it relates to HQs and the field, as well as assisting managers and staff with understanding human resources policy. • Reviews and provides advice to Programme Managers on requests for exceptions to policies, regulations and rules. • Supports in the compilation and submission of comments to draft Staff Regulations, Staff Rules and Administrative Instructions disseminated by the Office of Human Resources. • Assists with the submission of information and comments for MEU, UNDT cases and issues referred by the Office of the Ombudsman. • Prepares special reports, briefing notes and talking points for senior management on HR related issues and participates and/or leads special human resources project. • Keeps abreast of developments in various areas of human resources. • Provides advice as it pertains to recruitment selections and ensures adherence to policies and procedures in filling vacant posts. • Provides advice on guidelines on promotion and placement of staff. Administration of entitlements • Provides advice on interpretation and application of policies, regulations and rules. Reviews and provides advice on exceptions to policies, regulation and rules. • Provides advice on salary and related benefits, travel, and social security entitlements. • Determines and recommends benefits and entitlements for staff on the basis of contractual status. • Reviews policies and procedures and recommends changes as required. • Provides performance management advice to staff and management. Assists supervisors and staff with understanding and using the performance appraisal system (PAS). Other duties • Advises and counsels staff in respect of rights, responsibilities, code of conduct and difficulties associated with work and entitlements. • Assists in preparing position papers and briefing notes on HR issues.
Competencies
• PROFESSIONALISM: Knowledge of human resources policies, practices and procedures and ability to apply them in an organizational setting. Ability to identify issues, formulate opinions, make conclusions and recommendations. Shows pride in work and in achievements; demonstrates professional competence and mastery of subject matter; is conscientious and efficient in meeting commitments, observing deadlines and achieving results; is motivated by professional rather than personal concerns; shows persistence when faced with difficult problems or challenges; remains calm in stressful situations. Takes responsibility for incorporating gender perspectives and ensuring the equal participation of women and men in all areas of work. • COMMUNICATION: Speaks and writes clearly and effectively; listens to others, correctly interprets messages from others and responds appropriately; asks questions to clarify, and exhibits interest in having two-way communication; tailors language, tone, style and format to match audience; demonstrates openness in sharing information and keeping people informed. • CLIENT ORIENTATION: Considers all those to whom services are provided to be “clients” and seeks to see things from clients’ point of view; establishes and maintains productive partnerships with clients by gaining their trust and respect; identifies clients’ needs and matches them to appropriate solutions; monitors ongoing developments inside and outside the clients’ environment to keep informed and anticipate problems; keeps clients informed of progress or setbacks in projects; meets timeline for delivery of products or services to client.
Education
Advanced university degree (Master’s degree or equivalent) in human resources management, law, business or public administration, social sciences, education or related area is required. A first-level university degree in combination with an additional two (2) years of qualifying experience may be accepted in lieu of the advanced university degree.
Work Experience
A minimum of five years of progressively responsible experience in human resources management, administration or related area is required. Experience in the application of Human Resources rules and regulations in staff administration of entitlements and benefits in the UN Common system or a similar international organization is required. Experience in administering personnel actions, complex entitlements and benefits using Enterprise Resource Planning (ERP) systems such as Umoja is required. Experience using online platforms / ERP systems for onboarding staff such as Inspira or Umoja (or similar) is required. Two (2) years of experience within the last five (5) years of international field experience in human resources management, administration or related area is desirable.
Languages
English and French are the working languages of the United Nations Secretariat. For the position advertised, fluency in English is required. Knowledge of another official United Nations language is desirable.