Human Resources Officer, NOA, Thimphu, Bhutan, Fixed Term (Open for Bhutanese Nationals only) #00912349

UNICEF works in over 190 countries and territories to save children’s lives, defend their rights, and help them fulfill their potential, from early childhood through adolescence.

At UNICEF, we are committed, passionate, and proud of what we do. Promoting the rights of every child is not just a job – it is a calling.
UNICEF is a place where careers are built: we offer our staff diverse opportunities for personal and professional development that will help them develop a fulfilling career while delivering on a rewarding mission. We pride ourselves on a culture that helps staff thrive, coupled with an attractive compensation and benefits package.

Visit our website to learn more about what we do at UNICEF.

For every child, hope

UNICEF is a leading humanitarian and development agency working globally for the rights of every child. Child rights begin with safe shelter, nutrition, and protection from disaster and conflict, and traverse the life cycle: pre-natal care for healthy births, clean water and sanitation, health care, and education. UNICEF has spent nearly 70 years working to improve the lives of children and their families. Working with and for children through adolescence and into adulthood requires a global presence whose goal is to produce results and monitor their effects. UNICEF also lobbies and partners with leaders, thinkers, and policymakers to help all children realize their rights—especially the most disadvantaged.

UNICEF Bhutan has adopted a new Country Programme document (2024 to 2028). This ambitious programme necessitates significant operational support for programmes. In accordance with the objective, human resource management will play a critical role in facilitating the transition process. As a result, the Human Resources Officer, NOA position will play an important role in assisting management in establishing and maintaining a strong people management strategy along with the UNICEF OneHR Strategy.

How can you make a difference?

Key functions, accountabilities, and related duties/tasks:

Summary of key functions/accountabilities:

1. Business Partnering

• Through research of policies and analysis of data, provide support to the HR Business Partner in advising their clients on HR-related needs and developing subsequent plans of action.
• Under the supervisor’s guidance, provide accurate and timely advice to clients on HR processes and policies, ensuring the highest level of client orientation.
• Support the supervisor in proactively advising clients on the resolution of human resources issues by recommending equitable and transparent solutions that protect both the staff and the organization’s interests in accordance with policies, regulations, and procedures.
• Research and compile data that conveys organizational progress toward gender equity and cultural diversity.

2. Strategic Human Resources

• With the support of the supervisor implement the Unit work plan, in order to ensure timely and cost-effective delivery of results.
• Help the supervisor liaise with the HQ Divisions, and regional and country offices to support and contribute to corporate HR strategy formulation and global implementation.
• Research and provide data that helps inform the improvement of HR systems, policies, and processes.
• Keep abreast and research best and cutting-edge practices in HR management contribute to the development of global policies, and procedures, and introduce innovation through sharing of best practices and knowledge learned.

3. Support to Implementation of assigned Human Resources Services

• Provide support to various HR areas (recruitment, job classification, career development, performance management, data analytics, learning & development, etc.) to help their supervisors implement efficient client services that help either attract, retain, and/or motivate staff of the highest caliber.
• Analyze and synthesize issues and problems, and interpret established, formal guidelines to address and recommend solutions or further actions required.

4. Learning and Capacity Development

• In collaboration with business owners, support the design and delivery of learning plans for staff.
• Contributes to the mapping of competencies for all staff included in the assigned client portfolio, assisting in the development of a comprehensive framework in support of the development of the talent pipeline.
• Research efficient and cost-effective learning products that enable staff to develop their skills and competencies.
• Participate as a resource person in capacity-building initiatives to enhance the competencies of clients/stakeholders.
• Provide orientation briefing to new staff.

5. HR Data Analytics

• Collect, interpret, and analyze HR data to help inform decision-making on HR processes and strategies.
• Support the development and implementation of data collection systems to optimize data quality.
• Coordinate with country offices and partners to provide assistance in their HR information management.

6. Networks

• Liaise with local Human Resources bodies, authorities, etc on matters of human resources.
• Participate in common UN Human Resources Networks and further UNICEF interests.

Performs other related duties as assigned by the supervisor to ensure the success of the team, including guiding, training, and coaching short-term staff, including interns, UNVs as needed

To qualify as an advocate for every child you will have…

Education: 

A university degree in human resource management, business administration, international relations, psychology, or another related field is required.

Additional professional qualifications/certifications in Human Resources are preferred.

Work Experience: 

• A minimum of one year of professional experience in human resource management in an international organization and/or a large corporation is required.
• Experience in the talent management cycle is essential.
• Experience in customer service is an asset.
• Matrix reporting line experience is desirable.

Skills:

Technical 

• Basic knowledge of the principles and concepts of human resources management.
• Ability to identify issues, conduct rigorous research, and make conclusions and recommendations.
• Strong research, planning, and organizational skills.
• Excellent knowledge of information technology systems and tools.

Interpersonal and Communication

• Ability to communicate effectively in a diverse organization tailoring language, tone, style, and format to match audience.
• Ability to empathize with client managers, supervisors, and staff while advocating for consistent and equitable applications of promulgated HR regulations and rules.

Language Requirements: 

Fluency in English is required. Knowledge of another official UN language (Arabic, Chinese, French, Russian, or Spanish) or a local language is an asset.

For every Child, you demonstrate…

UNICEF’s Core Values of Care, Respect, Integrity, Trust and Accountability and Sustainability (CRITAS) underpin everything we do and how we do it. Get acquainted with Our Values Charter: UNICEF Values

The UNICEF competencies required for this post are…

(1) Builds and maintains partnerships (2) Demonstrates self-awareness and ethical awareness (3) Drive to achieve results for impact (4) Innovates and embraces change (5) Manages ambiguity and complexity (6) Thinks and acts strategically (7) Works collaboratively with others.

Familiarize yourself with our competency framework and its different levels.

UNICEF is here to serve the world’s most disadvantaged children and our global workforce must reflect the diversity of those children. The UNICEF family is committed to include everyone, irrespective of their race/ethnicity, age, disability, gender identity, sexual orientation, religion, nationality, socio-economic background, or any other personal characteristic.

We offer a wide range of benefits to our staff, including paid parental leave, breastfeeding breaks, and reasonable accommodation for persons with disabilities. UNICEF strongly encourages the use of flexible working arrangements.

UNICEF does not hire candidates who are married to children (persons under 18). UNICEF has a zero-tolerance policy on conduct that is incompatible with the aims and objectives of the United Nations and UNICEF, including sexual exploitation and abuse, sexual harassment, abuse of authority, and discrimination. UNICEF is committed to promoting the protection and safeguarding of all children. All selected candidates will undergo rigorous reference and background checks and will be expected to adhere to these standards and principles. Background checks will include the verification of academic credential(s) and employment history. Selected candidates may be required to provide additional information to conduct a background check.

UNICEF appointments are subject to medical clearance.  Issuance of a visa by the host country of the duty station is required for IP positions and will be facilitated by UNICEF. Appointments may also be subject to inoculation (vaccination) requirements, including against SARS-CoV-2 (Covid). Should you be selected for a position with UNICEF, you either must be inoculated as required or receive a medical exemption from the relevant department of the UN. Otherwise, the selection will be canceled.

Remarks:

As per Article 101, paragraph 3, of the Charter of the United Nations, the paramount consideration in the employment of the staff is the necessity of securing the highest standards of efficiency, competence, and integrity.

UNICEF’s active commitment to diversity and inclusion is critical to deliver the best results for children. For this position, eligible and suitable candidates are encouraged to apply.

Mobility is a condition of international professional employment with UNICEF and an underlying premise of the international civil service.

Government employees who are considered for employment with UNICEF are normally required to resign from their government positions before taking up an assignment with UNICEF. UNICEF reserves the right to withdraw an offer of appointment, without compensation, if a visa or medical clearance is not obtained, or necessary inoculation requirements are not met, within a reasonable period for any reason. 

[CO/ HQ specific: visa residence requirements: i.e.: UNICEF shall not facilitate the issuance of a visa and working authorization for candidates under consideration for positions at the national officer and general service category.]

UNICEF does not charge a processing fee at any stage of its recruitment, selection, and hiring processes (i.e., application stage, interview stage, validation stage, or appointment and training). UNICEF will not ask for applicants’ bank account information.

All UNICEF positions are advertised, and only shortlisted candidates will be contacted and advance to the next stage of the selection process. An internal candidate performing at the level of the post in the relevant functional area, or an internal/external candidate in the corresponding Talent Group, may be selected, if suitable for the post, without assessment of other candidates.

Additional information about working for UNICEF can be found here.