Humanitarian Affairs Manager, P4, Amman, Jordan #115094 [Non-Jordanians only]

  • Contract
  • Amman
  • Posted 3 weeks ago

UNICEF - United Nations Children’s Fund

The UNICEF Jordan Country Office is looking for an internationally experienced, dynamic, and results-driven Humanitarian Affairs Manager to support the planning, implementation, co- ordination, monitoring and evaluation of emergency programmes to ensure the well-being of vulnerable children and mothers in Jordan

UNICEF works in over 190 countries and territories to save children’s lives, defend their rights, and help them fulfill their potential, from early childhood through adolescence.

At UNICEF, we are committed, passionate, and proud of what we do. Promoting the rights of every child is not just a job – it is a calling.
UNICEF is a place where careers are built: we offer our staff diverse opportunities for personal and professional development that will help them develop a fulfilling career while delivering on a rewarding mission. We pride ourselves on a culture that helps staff thrive, coupled with an attractive compensation and benefits package.

Visit our website to learn more about what we do at UNICEF.

For every child, safety

Under the general guidance of the Deputy Representative, support the planning, implementation, co- ordination, monitoring and evaluation of a large sized emergency programme (annual emergency programme throughput of about US$ 30 million), to ensure the well-being of vulnerable children and  mothers in Jordan.

How can you make a difference?

Humanitarian coordination

  1. Continuous, effective and strategic coordination, communication, consultation and liaison are maintained with Government counterparts, UN agencies, NGOs, donors and allies in support of the special needs of children and women affected by emergency situations within the framework of the cluster approach and based on the Core Commitment for Children.
  2. Management is kept informed of humanitarian developments in relevant policies, situation
  3. Effective assistance is provided to the Deputy Representative in emergency operations oversight and program management with clear accountabilities.

Field operations

  1. Effective coordination and implementation of humanitarian programmes at field level, oversee refugee camps field operations, ensuring programmatic and operational needs are addressed for smooth implementation
  2. Continuous, effective and strategic field level coordination with relevant stakeholders, identify needs and gaps at field level and coordinate with relevant programme sections to address gaps.
  3. Longer-term requirements of the emergency operation/interventions are determined to develop a  regular operational and staffing structure.

Humanitarian planning and reporting

  1. Effective coordination of the development, monitoring and reporting of the Humanitarian Action for Children plan, including Situation Reports.
  2. Emergency appeals and project proposals are prepared, and concerted efforts are put forward to   mobilize donor response and recovery/rehabilitation-related funding.

Technical support: emergency preparedness

  1. Emergency preparedness is effectively arranged together with establishment of country contingency plans and early warning mechanisms.
  2. Emergency plans of action are developed, and compliance and coordination of all sectors with the plans are implemented.
  3. Policy advice on emergencies and programme guidance related to implementation of emergency preparedness measures are effectively provided.
  4. Coordination and management of emergency preparedness and response and a consistent flow of information of the humanitarian situation are effectively maintained within the office.
  5. Significant improvements are made in the emergency preparedness and response capability of UNICEF staff and implementing partners through conduct of effective training activities.
  6. In the event of a new emergency, UNICEF’s presence is promptly established, and the initial emergency operational tasks are effectively executed, including provision of support for information communication technology, telecommunications facility and all staff security related assistance in the country office. For the ongoing Syrian Crisis response, coordinate the implementation of programmes at the camp level, liaising closely with programme sections and operations teams.
  7. Needs assessment is effectively conducted to determine priorities and an appropriate intervention by UNICEF based on the local emergency situation affecting children and their families and community developments, potential threats and opportunities/issues in the country.
  8. Emergency preparedness and response strategies are mainstreamed in the country office’s workplans. Sectoral input is provided for all related documents for the office’s Emergency Preparedness and Response, as well as for the Situation Analysis and the Country Programme Documents.


Within the delegated authority and under the given organizational set-up, the incumbent may be assigned the primary, shared, or contributory accountabilities for all or part of the following areas of major duties and key end-results.

Humanitarian coordination 

1. Represent UNICEF in meetings with government officials as well as multi-lateral and bi- lateral agencies, to advocate and promote UNICEF emergency programme goals and objectives, ensure effective coordination and communicate with major partners on organizational policies. Provide oversight to UNICEF engagement in sectoral-cluster working groups and ensure leadership in UNICEF’s AORs. Participate in tripartite and other meetings with ministries / NGOs / UN agencies responsible for emergency programme development and review and follow up on the implementation of recommendations and agreements.

2. Manage the implementation of the emergency programme. Assist the office in the formulation of the goals/objectives/strategies of the emergency programme, including the contributions to inter-agency appeals. Coordinate preparation of the above in line with Country Programme priorities and in collaboration with the Deputy Representative and the Heads of Section. Analyze, evaluate and consolidate all emergency programme documentation. Ensure effective preparation of plans of action and work plans for project implementation.

3. Identify core advocacy concerns, including resource requirements, and contribute key messages to broader advocacy initiatives of the UNICEF response to other actors. Support efforts to strengthen the capacity of the national/local authorities and civil society. Promote and support the training of  humanitarian personnel and capacity building of humanitarian partners, based on the mapping and understanding of available capacity.

Field operations

4. Ensure the effective implementation and management of emergency projects. In particular ensure that UNICEF activities are in line with existing policy guidance (including CCCs), technical standards, and relevant Government human rights legal obligations, both a central and a local level. Undertake field visits to emergency project areas, to assess local conditions and monitor project progress.

5. Ensure, by undertaking or facilitating, that effective assessment of local conditions for children and women in emergencies in Jordan is completed and regularly updated. Additionally, establish and maintain contact with community groups and other partners to stay abreast of the evolving situation of vulnerable women and children in Jordan. As a result of the above, prepare the necessary project proposals for emergency assistance and other related documentation (situation updates etc) for internal and external use.

6. Ensure logistic and flow of supply in the covered areas, including prepositioning of emergency supply in the framework of expanded programme planning and preparing consolidated supply plans on regular basis as well as oversee their implementation. Certifies the disbursement of funds, monitors expenditures, coordinates and supervises all donor reports related to emergency funding and submits financial status reports.

Humanitarian planning and reporting

7. Ensure full integration of the IASC’s agreed priority cross-cutting issues, namely human rights, HIV/AIDS, age, gender and environment, utilization participatory and community-based approaches. In line with this, promote gender equality by ensuring that the needs, contributions and capacities of women and girls as well as men and boys are addressed.

8. Prepare in a timely way emergency programme progress reports for the decision making process and information purposes of UNICEF management, donors, partners and allies.

Technical support: emergency preparedness

9. Ensure the completion of internal UNICEF Emergency Preparedness and Response procedures within the Jordan Office – including emergency training, EW / EA updating, and EPR plan preparation and updating.

To qualify as an advocate for every child you will have…

The following minimum requirements:


Advanced University degree in one of the following fields: social sciences, public administration, law, public health, nutrition, international relations, business administration or other related disciplines. Preferably a combination of management, administration, and relevant technical fields.

Work Experience:

Eight years of progressively responsible work experience at the national and international levels in programme/project development, planning, implementation, monitoring, evaluation and administration is required including demonstrated experience in working in a protracted emergency crisis and managing teams. Experience working in a middle income in emergency context is highly desirable. Specialized training/experience in emergency response management is an asset.

Language Requirements: 

Fluency in English and a second UN language; Local working language of the duty station an asset (Arabic)

The following desirables:

• Developing country work experience and/or familiarity with emergency.

For every Child, you demonstrate…

UNICEF’s Core Values of Care, Respect, Integrity, Trust and Accountability and Sustainability (CRITAS) underpin everything we do and how we do it. Get acquainted with Our Values Charter: UNICEF Values

The UNICEF competencies required for this post are…

(1) Builds and maintains partnerships (2) Demonstrates self-awareness and ethical awareness (3) Drive to achieve results for impact (4) Innovates and embraces change (5) Manages ambiguity and complexity (6) Thinks and acts strategically (7) Works collaboratively with others (8) Nurtures, leads and manages people.

Familiarize yourself with our competency framework and its different levels.

UNICEF is here to serve the world’s most disadvantaged children and our global workforce must reflect the diversity of those children. The UNICEF family is committed to include everyone, irrespective of their race/ethnicity, age, disability, gender identity, sexual orientation, religion, nationality, socio-economic background, or any other personal characteristic.

We offer a wide range of benefits to our staff, including paid parental leave, breastfeeding breaks, and reasonable accommodation for persons with disabilities. UNICEF strongly encourages the use of flexible working arrangements.

UNICEF does not hire candidates who are married to children (persons under 18). UNICEF has a zero-tolerance policy on conduct that is incompatible with the aims and objectives of the United Nations and UNICEF, including sexual exploitation and abuse, sexual harassment, abuse of authority, and discrimination. UNICEF is committed to promoting the protection and safeguarding of all children. All selected candidates will undergo rigorous reference and background checks and will be expected to adhere to these standards and principles. Background checks will include the verification of academic credential(s) and employment history. Selected candidates may be required to provide additional information to conduct a background check.

UNICEF appointments are subject to medical clearance.  Issuance of a visa by the host country of the duty station is required for IP positions and will be facilitated by UNICEF. Appointments may also be subject to inoculation (vaccination) requirements, including against SARS-CoV-2 (Covid). Should you be selected for a position with UNICEF, you either must be inoculated as required or receive a medical exemption from the relevant department of the UN. Otherwise, the selection will be canceled.


As per Article 101, paragraph 3, of the Charter of the United Nations, the paramount consideration in the employment of the staff is the necessity of securing the highest standards of efficiency, competence, and integrity.

UNICEF’s active commitment to diversity and inclusion is critical to deliver the best results for children. For this position, all eligible and suitable male candidates including persons with disabilities are encouraged to apply.

Mobility is a condition of international professional employment with UNICEF and an underlying premise of the international civil service.

Government employees who are considered for employment with UNICEF are normally required to resign from their government positions before taking up an assignment with UNICEF. UNICEF reserves the right to withdraw an offer of appointment, without compensation, if a visa or medical clearance is not obtained, or necessary inoculation requirements are not met, within a reasonable period for any reason.

UNICEF does not charge a processing fee at any stage of its recruitment, selection, and hiring processes (i.e., application stage, interview stage, validation stage, or appointment and training). UNICEF will not ask for applicants’ bank account information.

UNICEF only considers higher educational qualifications obtained from an institution accredited/recognized in the World Higher Education Database (WHED), a list updated by the International Association of Universities (IAU) / United Nations Educational, Scientific and Cultural Organization (UNESCO). The list can be accessed at

All UNICEF positions are advertised, and only shortlisted candidates will be contacted and advance to the next stage of the selection process. An internal candidate performing at the level of the post in the relevant functional area, or an internal/external candidate in the corresponding Talent Group, may be selected, if suitable for the post, without assessment of other candidates.

Additional information about working for UNICEF can be found here.

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