ICT Project Support – Camp Management

CTG overview:
CTG staff and support humanitarian projects in fragile and conflict-affected countries around the world, providing a rapid and cost-effective service for development and humanitarian missions. With past performance in 17 countries – from the Middle East, Africa, Europe, and Asia, we have placed more than 20,000 staff all over the world since operations began in 2006.
CTG recruits, deploys and manages the right people with the right skills to implement humanitarian and development projects, from cleaners to obstetricians, and mechanics to infection specialists, we’re skilled in emergency response to crises such as the Ebola outbreak in West Africa. Key to successful project delivery is the ability to mobilise at speed; CTG can source and deploy anyone, anywhere, in less than 2 weeks and have done so in 48 hours on a number of occasions.
Through our efficient and agile HR, logistical and operational services, CTG saves multilateral organisations time and money. We handle all our clients’ HR related issues, so they are free to focus on their core services.
Visit www.ctg.org to find out more

Overview of position:
This position is Abyei. The ICT Project Support reports to the Chief of Facilities & Environmental Management unit & supports the implementation of the Field Remote Infrastructure Monitoring (FRIM), as the enabling platform for SMART camp, through data analysis & interpretation.

Role objectives:
Within the delegated authority from the Chief of Facilities & Environmental Management unit the Camp Management / Data Administrator shall be responsible for the following duties:

Implementation / operations:
Create or review data requirements, data mappings & design documents to ensure that the camp management’s data needs are accurately represented.
Modify data infrastructure to streamline the processes of data analysis & reporting.
Analyze water & electricity consumption using FRIM data, interpreting results.
Support & assist camp management contractor in using both mobile application of FRIM & i-auditor.
Identify, analyze & interpret trends & patterns in complex data sets.
Collaborate with management to prioritize & define process improvement opportunities within camp management.
Participate in root cause analysis & provide corrective actions as required.
Analyze data from comindware & i-auditor to support predictive analysis.
Oversee the check in & check out process through FSS.

Planning:
Assists with the monitoring of consumption of water & waste production & setting targets for consumption in conjunction with other stakeholders.
Supports the camp management cell in the development of the quality assurance plan to provide systematic method to monitor facility & camp performance.
Participates in the development of risk assessments & risk management plans using FRIM data.
Assists in the development of contract compliance checklists & implementation plans for facility & asset care management contracts.

Administration:
Support the camp management of our clients HQ in Abyei in supervising & monitoring the performance indicators camp management service contractor.
Prepares weekly & monthly report on water, electricity & fuel consumptions.
Supports the camp management cell in office administration, record management & check in / check out process of staff.
Supports the promotion of best practices in relation to facility management, ensuring compliance with UN legislations & standards.
Advise on the most advanced, cost effective & low maintenance smart / remote monitoring solutions for asset & facility management.

Project reporting:
This role reports to the Chief of Facilities & Environmental Management unit.

Key competencies:
High school diploma or equivalent is required.
Supplementary courses or additional training in facilities management or other related field is desirable.
A minimum of 5 years of progressively responsible in reporting & analytics or data science areas with exposure to data analysis & reports / analytical trends & facility management operations.
Hands on experience with analyzing large volumes of data sets & capable of creating reports & dashboards on any one of the BI tools (like SAP business objects / Power BI / Tableau) is mandatory.
Strong analytical, planning & organizational skills with an ability to manage competing demands.
Ability to contribute to team performance with strong interpersonal & communication skills.
High level of initiative, self confidence & a self starter, proven problem solving skills, ability to deliver high quality results & operates with minimum supervision.
Previous experience working in UN mission is an advantage.
Fluency in English is required.
Thorough technical knowledge of different waste management solutions, including on hazardous waste; ability to simplify complex information & communicate such information to less technically trained team members.
Good adaptability skills to find creative solutions depending on contexts.
Shows pride in work and in achievements, demonstrates professional competence & mastery of subject matter, is conscientious & efficient in meeting commitments, observing deadlines & achieving results, is motivated by professional rather than personal concerns, shows persistence when faced with difficult problems or challenges, remains calm in stressful situations, takes responsibility for incorporating gender perspectives & ensuring the equal participation of women & men in all areas of work, demonstrates knowledge of strategies & commitment to the goal of gender balance in staffing.
Speaks & writes clearly & effectively, listens to others, correctly interprets messages from others & responds appropriately, asks questions to clarify & exhibits interest in having two way communication, tailors’ language, tone, style & format to match audience, demonstrates openness in sharing information & keeping people informed.
Works collaboratively with colleagues to achieve organizational goals.
Solicits input by genuinely valuing others’ ideas & expertise, is willing to learn from others.
Places team agenda before personal agenda.
Supports & acts in accordance with final group decision, even when such decisions may not entirely reflect own position.
hares credit for team accomplishments & accepts joint responsibility for team shortcomings.

Team management:
This role has no team management responsibility.

Further information:
Qualified female candidates are encouraged to apply for this role.