Islamic Reduction Worldwide is an unbiased humanitarian and improvement organisation, serving humanity for over 40 years. With an energetic presence in over 30 nations throughout the globe, we try to make the world a greater and fairer place for these affected by poverty, battle and pure disasters.
IRW’s ICT crew is recruiting for the place of ‘ICT Assist Engineer’ to hitch its dynamic crew on a full-time, everlasting foundation, primarily based out of its workplaces in Birmingham, UK. The organisation is at the moment working to a hybrid working mannequin.
The ICT Assist Engineer (SE) is answerable for offering all ranges of assist to all employees in UK and abroad workplaces, working with third social gathering assist groups the place required. Duties embrace troubleshooting, supporting and managing points with workstations, laptops, telephones and authorised software program with a fundamental information of networking and infrastructure.
The SE works with the ICT crew to:
- resolve person queries and points
- apply fixes or workarounds
- help with the investigation of issues
- introduce new options
- preserve ICT techniques, networks and belongings.
The SE additionally works to assist the ICT crew members to assist the companies offered by Islamic Reduction world datacentres, together with these offered by Data Techniques and Safety.
The profitable candidate should have or be:
- Expertise in a desktop assist function with an in depth understanding of the workings of person gadgets similar to computer systems, laptops, peripherals and mobiles
- Expertise of Microsoft Office365 assist and administration
- Expertise of Microsoft Lively Listing, together with Group Coverage
- Community and server administration
- Information of ICT safety options and their utility
- Expertise of delivering small tasks and repair enhancements
- Wonderful communication abilities
- Excessive customary of written and spoken English
- Behaves in a optimistic method encouraging employees to offer sincere suggestions on ICT companies.
For extra data, please click on on the Paperwork tab above to view the complete Job Description.
If you’re proficient, dependable, service-minded, resilient and a extremely motivated skilled in search of a significant profession, with a powerful dedication to IRW’s mission and values of sincerity, excellence, compassion, social justice and custodianship, please apply by finishing our on-line utility kind.
For extra data on the superb firm advantages we provide our workers, please go to:
https://www.islamic-relief.org/work-with-us/what-we-offer/
PLEASE NOTE: Interviews are anticipated to happen on 29/04/2024.
Pre-employment Checks:
Any employment with Islamic Reduction will likely be topic to the next checks:
- screening clearance
- proof of eligibility to dwell and work throughout the UK
- receipt of passable references
Please observe, for UK-based roles, we’re solely capable of settle for functions from candidates who’re eligible to work within the UK. We’re unable to progress functions which might require sponsorship.
Our values and dedication to safeguarding
IRW is dedicated to stopping any kind of undesirable behaviour at work together with sexual harassment, exploitation and abuse, lack of integrity and monetary misconduct; and dedicated to selling the welfare of kids, younger folks, adults and beneficiaries with whom IRW engages. IRW expects all employees and volunteers to share this dedication by way of our code of conduct. We place a excessive precedence on making certain that solely those that share and reveal our values are recruited to work for us.
The publish holder will undertake the suitable stage of coaching and is answerable for making certain that they perceive and work throughout the safeguarding insurance policies of the organisation.
All presents of employment will likely be topic to passable references and acceptable screening checks, which might embrace legal data checks. IRW additionally participates within the Inter Company Misconduct Disclosure Scheme.
In keeping with this Scheme, we are going to request data from job candidates’ earlier employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment throughout employment, or incidents beneath investigation when the applicant left employment.
By submitting an utility, the job applicant confirms his/her understanding of those recruitment procedures.
Islamic Reduction is an equal alternatives employer