Implementation Coordinator

Job title:

Implementation Coordinator

Firm

Fashionable Campus

Job description

Who we’re…
Fashionable Campus is obsessive about empowering its 1,800+ larger training prospects to thrive when radical transformation is required to reply to decrease pupil enrollments and income, rising prices, crushing pupil debt and administrative complexity.
The Fashionable Campus engagement platform powers options for non-traditional pupil administration, net content material administration, catalog and curriculum administration, pupil engagement and improvement, conversational textual content messaging, profession pathways, and campus maps and digital excursions. The consequence: modern establishments can create a learner-to-earner lifecycle that engages fashionable learners for all times, whereas offering fashionable directors with the instruments wanted to streamline workflows and drive excessive effectivity.
Learn the way Fashionable Campus is main the trendy learner engagement motion at moderncampus.com and comply with us on LinkedIn.
What’s the position?
We’re on the lookout for an Implementation Coordinator who will help our consultants as they information and help shoppers with the planning, design, construct & implementation of Lifelong Studying software program. The profitable candidate is an lively, empathetic, and considerate skilled who will get issues finished.

• Present help to consultants throughout a portfolio of tasks throughout all phases of our shopper implementations of the Lifelong Studying software program together with challenge initiation, implementation, coaching, person acceptance testing and go stay planning.
• Independently lead low complexity, speedy implementation tasks as soon as ample product and implementation course of information has been acquired.
• Present challenge help to the advisor staff throughout a portfolio of tasks.
• Help the set-up and initiation of latest shopper tasks.
• Be answerable for sustaining an in-depth understanding of Lifelong Studying options, performance and implementation processes.
• Put together and ship personalized product coaching to buyer stakeholders, executing and main train-the-trainer classes.
• Triaging points and supply first stage buyer help, figuring out use circumstances or change requests the place a advisor is required.
• Coordinate actions and work with cross-functional groups resembling improvement, dev-ops, and gross sales.
• Personal the creation of weekly shopper challenge standing stories and month-to-month steering committee conferences, offering help on the respective calls.
• Your challenge administration duties will embrace offering (or supporting the creation of) standing stories (each inner and shopper going through), updating the challenge plan, and well timed reporting on key challenge metrics.
• Play a task in reviewing, updating and enhancing our inner documentation, client-facing supplies and challenge supply strategies.
• Present hands-on help for challenge onboarding duties together with knowledge entry (together with knowledge migration actions) the place required.

What we provide…

• The wage vary* for this full-time place is between $60,000 – $80,000
• Distant first office – whether or not working from one among our places of work or remotely, and you might be positioned in North America, our staff get issues finished!
• RRSP/401(ok) with matching employer contributions.
• Skilled improvement and inner profession mobility alternatives
• Versatile day off
• Complete advantages bundle
• Psychological well being advantages
• Monetary well being advantages
• DEI, Tradition and Setting worker led committees.
• Collaborative work atmosphere

What you supply…

• College diploma or Faculty diploma in Enterprise Administration, Pc Science and/or related work expertise
• 1-3 years’ expertise working as a Undertaking Coordinator, Enterprise Analyst ideally on software program implementations.
• Skill to successfully multi-task, prioritize, reprioritize, and suppose shortly on their ft.
• Expertise growing and sustaining robust shopper and stakeholder relationships.
• Should be an impartial, self-motivated, and excessive power particular person who will take cost and train their problem-solving abilities.
• Undertaking Administration, Scrum certification or pre-certification, an asset. Accustomed to Agile methodologies.
• Sturdy analytical, inventive considering and problem-solving abilities.
• Nice communication abilities is what you might be recognized for, you may talk throughout completely different groups utilizing completely different methods to grasp buyer’s wants.
• Constructing relationships and dealing inside a collaborative staff atmosphere is what motivates you.

What we consider…
At Fashionable Campus, we consider {that a} various, equitable and inclusive office furthers relevance, resilience, and longevity. We encourage individuals from all backgrounds, ages, skills, and experiences to use for our positions. Fashionable Campus is proud to be an equal alternative office and is dedicated to deliver on hires no matter race, coloration, ancestry, faith, intercourse, nationwide origin, sexual orientation, age, citizenship, marital standing, incapacity, gender identification or Veteran standing (for US candidates). If you happen to require lodging throughout any a part of the interview course of as a result of a incapacity, please let our recruiter know.Please be aware that chosen candidates for this position can be required to finish a background examine which incorporates resume verification, legal report and references examine.

• Our wage ranges mirror the minimal and most goal for brand new hires for the place throughout the US and Canada. Inside the vary, particular person pay is set by components together with job-related abilities, expertise, and related training or coaching.

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Anticipated wage

$60000 – 80000 per yr

Location

Toronto, ON

Job date

Wed, 27 Mar 2024 04:12:05 GMT

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