Job Description:
Don’t miss this opportunity to jumpstart your career! Come interview with us in-person at our upcoming open recruiting session in the Little Rock, AR area on Wednesday, August 14th.
Come ready to meet the AT&T Retention Management Team and learn all about a career with #LifeAtATT!
Join us at our AT&T Call Center:
17000 Cantrell Rd, Floor 2, Little Rock, AR 72223
Date: Wednesday, August 14th, 2024
Time: 9 AM – 3:00 PM
Save time and apply and complete testing ahead of time.
This hybrid position reports to our (17000 Cantrell Rd, Floor 2, Little Rock, AR 72223) location and works in center 3-4 days weekly and remotely from home 1-2 days weekly. If selected, you must be able to report to this location.
This is your opportunity to be the voice of AT&T – a global leader in communications and technology. As a member of our team, you’ll redefine customer service, creating meaningful connections with each customer. Every interaction is an opportunity to introduce the latest technology, services and offers to help our customers stay connected to what matters the most.
How you’ll make an impact
As a Premier Service Consultant specializing in customer retention, you’ll play a crucial role in sustaining the customer relationship as the last line of defense in preventing churn. You’ll assist customers who request to downgrade or cancel services by leveraging solution-based retention strategies to address their needs while reintroducing the value and benefits of our products and services. Your goal will be to deliver personalized and timely solutions to effectively service customers and retain their business. Your consultative approach will help you meet monthly retention goals and foster customer loyalty while delivering an exceptional customer experience.
What your day-to-day will look like
What you can look forward to
Our Premier Service Consultants earn between $31,200 – $36,218 + up to $12,000 in commissions yearly if all sales goals are met. Not to mention all the other amazing rewards that working at AT&T offers. Individual starting salary within this range may depend on geography, experience, expertise, and education/training.
Joining our team comes with amazing perks and benefits:
What we’re looking for
WFH Requirements
Want to learn more about our work from home roles? Watch this video.
Career possibilities are limitless with AT&T. You will have the chance to round out your experience with training on the latest technology, devices and our entire lineup of products, services and promotions. If you’re ready to take the lead as the voice of AT&T, we’d love to hear from you!
If you are considering jobs like Wireless Sales, Call Center Representative, Customer Service Representative, Inbound Sales Representative, or Call Center Agent, this career move would be a great fit!
#Connectourcustomers
Weekly Hours:
40
Time Type:
Regular
Location:
Little Rock, Arkansas
It is the policy of AT&T to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, AT&T will provide reasonable accommodations for qualified individuals with disabilities.
Job ID R-31336 Date posted 07/18/2024
Apply
To help us track our recruitment effort, please indicate in your cover/motivation letter where (globalvacancies.org) you saw this posting.
Job title: Senior Lecturer in Cardiovascular Extracellular Matrix Biology Company Imperial College London Job description…
Job title: Aircraft Maintenance Engineer "M1" Apprentice Company Kovachik Aircraft Services Job description IntroductionWe are…
Job title: Learning Support Assistant Company London South East Colleges Job description About the role:Please…
Job title: AML IT Product Developer Company Axelon Services Job description Job Title: AML IT…
Job title: Research and Development Chemist Company CK Group Job description CK Group are recruiting…
Job Title Remote Site Coordinator (Korean) Job Description Summary We're looking to hire a Korean…