Information Assistant – Fees & Awards

Are you keen about offering good customer support?  Are you motivated to interact college students dynamically and creatively? Are you searching for a job in a fast-paced atmosphere that may problem you, and convey you excessive ranges of job satisfaction? In that case, this function throughout the Buyer Service staff on the College of Salford could possibly be the best one for you.

Buyer Service is part of the Scholar Administration staff and is chargeable for the executive processes that assist scholar registration, commencement, certificates and transcript manufacturing and the administration of tuition charges.  Buyer Service additionally offers a entrance dealing with service to all college students within the askUS referral lounge in College Home and handle scholar queries via e-mail, Dwell Chat and telephony channels. The Buyer Service division is split up into three groups that are Scholar Information, Occasions (Registration and Commencement) and Charges & Awards and are every headed up by a Buyer Service Supervisor.  This function would sit throughout the Charges & Awards space.

On the very coronary heart of the Buyer Service staff is the will to supply service excellence to all college students or to anybody that has the necessity to work together with our service, all while sustaining a agency concentrate on the evolution of our service utilizing creativity, flexibility and innovation by anticipating and responding to the wants of our various scholar neighborhood.

All of us are product of many identities and passions – it makes us who we’re, we’re proud dad and mom and passionate performers, we’re progressive engineers and community reformers, we’re native, we’re world and all completely different races, many cultures, many religions and from many locations. We’ve got completely different genders, we’re proud to be LGBT, we’re youthful and older and concentrate on capacity, we’re agile, we’re balanced, we make certain we relaxation, we’re supported to work the best way we’ll do our greatest. We’re lecturers, college students and colleagues from close to and afar, we’re a neighborhood of many issues – it makes us who we’re. #UoSEquality

What’s in it for you? – the advantages

• Aggressive wage – and glorious pension scheme

• Beneficiant annual go away – plus the choice to purchase further vacation days

• Skilled improvement – a complete package deal of coaching and improvement alternatives that can assist you obtain your full potential

• Our neighborhood – there’s an actual sense of belonging right here at Salford. We worth range — in backgrounds and in experiences. Our distinction makes us stronger, and collectively we share a ardour for enhancing college students’ lives

• The perks! MySalford, our on-line worker portal, affords a variety of life-style advantages and reductions

• Wellbeing assist –devoted companies and services to assist your psychological and bodily well being, starting from an Worker Help Programme and counselling, to sports activities and health services, together with discounted gymnasium memberships

• Sustainable Salford – We embed sustainability in all elements of college life and have a dedication to changing into NetZero Carbon by 2038

 Please be aware this emptiness closes at 23:55 on the date specified.