Information Communications Technology (ICT) Assistant GS5 FTA Stgo Chile #126682

  • Contract
  • Chile
  • Posted 2 months ago

UNICEF works in a few of the world’s hardest locations, to achieve the world’s most deprived kids. To avoid wasting their lives. To defend their rights. To assist them fulfill their potential.

Throughout 190 international locations and territories, we work for each baby, in all places, each day, to construct a greater world for everybody.

And we by no means surrender.

For each baby, a childhood

UNICEF is a data chief for youngsters’s rights and wellbeing and a rising physique of proof reveals that, no matter their cultural and geographic contexts, many kids now use ICTs as a part of their on a regular basis lives. ICTs can be utilized to assemble actual time info in growth and humanitarian settings, to extend engagement of youngsters and different stakeholders and to gather info to higher form and measure the influence of insurance policies. UNICEF’s mandate cuts throughout many elements of the SDGs, and additional work is required in areas of cybersecurity, baby on-line safety and data programs supporting baby safety initiatives. ICTD should subsequently more and more companion with acceptable coverage departments, internally and externally, along with supporting the digital transformation of the group itself. Within the means of growing the 2018-2021 UNICEF Strategic Plan, particular emphasis has subsequently been placed on how expertise can result in enhancements in service supply in addition to how expertise and improvements can serve to achieve essentially the most marginalized and hardest-to-reach kids.

How are you going to make a distinction?

Abstract of key capabilities/accountabilities:
 
• Present technical help to UNICEF Chile (together with Zone Workplaces) personnel in {hardware} and software program associated issues. This includes troubleshooting ad-hoc person issues and fixing it, whether or not {hardware} or software program associated.
• Present orientation to the top person in difficulties with UNICEF customary software program. This includes on the job coaching to the top person on learn how to use it accurately, making an attempt to construct person’s capability.
• Set up and configure newly arrived software program and gear.
• Help the ICT unit with the introduction and technical operation of organizational info expertise purposes. This includes research of the applying and its implementation, by putting in and making it accessible to customers.
• Work together with distributors reporting gear issues and inserting service requires repairs as mandatory. This exercise additionally includes follow-up with distributors.
• Preserve an up to date stock of UNICEF Chile ICT gear. This includes a detailed contact with the focus for the non-expendable property stock within the Admin Unit.
• Help within the upkeep of programs and gear by finishing up routine duties, corresponding to backing up knowledge, monitoring community and programs, servers and peripherals, operating programs diagnostics, patch administration and system optimization, eradicating viruses and unhealthy knowledge.
• Help within the in administration of person entry to ICT programs and databases.
• To carry out different duties as required in reference to the ICT unit’s work plan.
 
The work developed by the ICT Assistant shall result in an environment friendly ICT person help that must be offered to Chile Nation Workplace and its Zone Workplaces, which has change into important for the efficient operations of the Chile Nation Workplace.
This in flip contributes to sustaining/enhancing the credibility and skill of UNICEF to offer extra environment friendly help companies for girls and kids that promotes better social equality within the nation.

To qualify as an advocate for each baby you should have…

  • Required completion of secondary training, ideally supplemented by technical or college programs in laptop science, info expertise, laptop engineering, Electrical Engineering or in Community Engineering.
  • A minimal of 5 years of related skilled expertise in info and communication expertise area together with {hardware}/software program set up, person help, and end-user documentation in help of workplace computerization.
  • Working expertise in a global group or multicultural setting is an added worth.
  • Expertise with CISCO Meraki Community administration is an asset.
  • Certification or demonstrable data on ITIL is an asset.
  • Growing nation work expertise and/or familiarity with emergencies is taken into account an asset.
  • Fluency in Spanish. Working data of English.

A bachelor’s diploma from a acknowledged educational establishment in a area related to the place could also be thought-about to compensate for 3 (3) years of expertise in case the candidate lacks the required expertise.

A grasp’s diploma from a acknowledged educational establishment in a area related to the place could also be thought-about to compensate for an extra two (2) years (along with the three years from above, totaling 5 years).

Salary Estimator Tool – This device allows you to calculate an estimate of the assorted components of your wage and offers you with an outline and estimate, so you may higher perceive your funds and plan for future assignments.*

*Whereas UNDP makes each try to make sure that info is up-to-date and proper, we make no representations or warranties of any sort, categorical or implied, concerning the completeness, accuracy, reliability, suitability or availability with respect to the web site or the knowledge contained on the web site for any function. Any reliance you place on such info is subsequently strictly at your individual danger.

For each Youngster, you show…

UNICEF’s Core Values of Care, Respect, Integrity, Belief and Accountability and Sustainability (CRITAS) underpin every part we do and the way we do it. Get acquainted with Our Values Constitution: UNICEF Values

UNICEF competencies required for this submit are…

(1) Builds and maintains partnerships (2) Demonstrates self-awareness and moral consciousness (3) Drive to attain outcomes for influence (4) Innovates and embraces change (5) Manages ambiguity and complexity (6) Thinks and acts strategically (7) Works collaboratively with others.

Throughout the recruitment course of, we take a look at candidates following the competency framework. Familiarize your self with our competency framework and its completely different ranges: competency framework here.

UNICEF is right here to serve the world’s most deprived kids and our international workforce should mirror the range of these kids. The UNICEF family is committed to include everyone, no matter their race/ethnicity, age, incapacity, gender id, sexual orientation, faith, nationality, socio-economic background, or every other private attribute.
We provide a wide range of benefits to our staff, together with paid parental go away, breastfeeding breaks and reasonable accommodation for persons with disabilities. UNICEF strongly encourages using versatile working preparations.
UNICEF has a zero-tolerance coverage on conduct that’s incompatible with the goals and targets of the United Nations and UNICEF, together with sexual exploitation and abuse, sexual harassment, abuse of authority and discrimination. UNICEF is dedicated to advertise the safety and safeguarding of all kids. 

Remarks:

UNICEF’s lively dedication in direction of range and inclusion is important to ship the very best outcomes for youngsters. For this place, eligible and appropriate are inspired to use.

UNICEF appointments are topic to medical clearance.  Issuance of a visa by the host nation of the obligation station, which can be facilitated by UNICEF, is required for IP positions. Appointments are additionally topic to inoculation (vaccination) necessities, together with towards SARS-CoV-2 (Covid). Must you be chosen for a place with UNICEF, you both should be inoculated as required or obtain a medical exemption from the related division of the UN. In any other case, the choice can be cancelled.

All chosen candidates will bear rigorous reference and background checks and can be anticipated to stick to those requirements and rules. Background checks will embody the verification of educational credential(s) and employment historical past. Chosen candidates could also be required to offer further info to conduct a background verify.

Authorities workers which can be thought-about for employment with UNICEF are usually required to resign from their authorities earlier than taking on an project with UNICEF. UNICEF reserves the precise to withdraw a suggestion of appointment, with out compensation, if a visa or medical clearance isn’t obtained, or mandatory inoculation necessities should not met, inside an affordable interval for any purpose.

Solely shortlisted candidates can be contacted and advance to the subsequent stage of the choice course of.

Marketed: 28 Feb 2024 Pacific SA Daylight Time
Deadline: 28 Mar 2024 Pacific SA Daylight Time

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