Information Management Associate

UNDP - United Nations Development Programme

Organizational Context

The mission of the United Nations Office for the Coordination of Humanitarian Affairs (OCHA) is to mobilize and coordinate effective and principled humanitarian action in partnership with national and international actors to i) alleviate human suffering and disasters in emergencies; ii) advocate for the rights of people in need; iii) promote preparedness and prevention; and iv) facilitate sustainable solutions.

As part of its operations, OCHA produces and delivers several information products and services including data coordination, databases and info graphics which inform the humanitarian community. It also promotes information management (IM) best practices and lessons learned to help coordinate information sharing and implement international mechanisms and standards.

The Information Management Associate will be responsible for the production and delivery of IM products and services. She/He will be part of OCHA’s Humanitarian Advisory Team (HAT) in Honduras. The HAT will develop and report on advances to the annual work plan to OCHA and the Resident Coordinator of the United Nations in Honduras.

The Information Management Associate will work from the Offices of the Resident Coordinator in Honduras and report to the national Humanitarian Affairs Officer (HAO).

Duties and Responsibilities

Under the technical supervision of the Information Management Officer in the OCHA Regional Office in Panama, and overall direction of the Humanitarian Affairs Officer in Honduras, the Information Management Associate will be expected to support the implementation and maintenance of OCHA’s strategy and to:

  1. Act as focal point for collecting, organizing, analyzing information to provide a humanitarian situation analysis for Honduras, including the Humanitarian Needs Overview (HNO) and Humanitarian Response Plan (HRP). 
  2. Develop strong links with other IM focal points in the humanitarian community to promote information-sharing and joint analysis among organizations
  3. Maintain and promote the use of global standard IM tools and services (HDX, RWResponse, H.ID) within the humanitarian community. Also maintain a database of humanitarian actors by sector of activity and geographic location and/or monitor humanitarian activities in the HRP through OCHA’s 345W platform.
  4. Analyze and process data and information into formats to be used in information products, including interactive dashboards (PowerBi) 
  5. Monitor and analyze humanitarian situations to identify priority information needs and gaps and possible information sources to bridge the gaps.
  6. Support the Regional OCHA information team in regular products and services to ensure that Honduras’s humanitarian situations and trends are reflected in regional documents.
  7. In coordination with the HAO, promote the activities developed in the work plan.
  8. Upon the request of the office, deploy to other countries to support OCHA response missions.
  9. Any other duties as may be requested by OCHA Regional Office or the HAO.

UN Competencies
Knowledge of the use of information management in humanitarian response; ability to analyze and articulate the information management requirements of complex situations requiring a coordinated response between disparate actors; demonstrated problem-solving skills and ability to use sound judgment to ensure the effective and timely completion of complex tasks; ability to work under extreme pressure, on occasion in a highly stressful environment (e.g. civil strife, natural disasters).
Excellent communication and training (spoken and written) skills including the ability to convey complex information management concepts and recommendations to staff at all levels, both orally and in writing, in a clear, concise style that can be readily understood by non-information management practitioners.
Works collaboratively with colleagues to achieve organizational goals; places team agenda before personal agenda; supports and acts in accordance with final group decision.
Client Orientation
Considers all those to whom services are provided to be “clients” and seeks to see things from clients’ point of view; designs solutions and bases recommendations on the principles of usability; establishes and maintains productive partnerships with clients by gaining their trust and respect; monitors ongoing developments inside and outside the clients’ environment to keep informed and anticipate problems; keeps clients’ informed of progress or setbacks in projects; meets timeline for delivery of products or services to clients.
Takes ownership of all responsibilities and honors commitments; operates in compliance with organizational regulations and rules; supports subordinates and peers, provides oversight and takes responsibility for delegated assignments; takes personal responsibility for his/her own shortcomings and those of the work unit, where applicable.
Technological awareness
Keeps abreast of available technology. Understands applicability and limitations of technology to the work of the office. Actively seeks to apply technology to appropriate tasks. Shows willingness to learn new technology.

Academic Qualifications and Minimum Years of Relevant Work Experience

  • Candidates with high school diploma, six (6) years of working experience in information management, emergency or disaster management, data base management or related fields.
  • Candidates with bachelor’s degree in geographic engineering, environmental engineering and / or studies in social sciences with specialization in information management, three (3) years of working experience in information management, emergency or disaster management, data base management or related fields.
  • Experience working with an international or national organizations and familiarity with the UN system is desirable.

Language Requirements    

  • Fluency in written and oral Spanish and intermediate knowledge in written and oral English.
  • Working knowledge of French and Portuguese will be an advantage.

Other Skills:   

  • Proficiency in Microsoft Excel.
  • Experience in creating interactive dashboards (PowerBi)
  • Experience in web-based management systems.
  • Knowledge Adobe Illustrator and InDesign desirable.
  • Ability to work productively under pressure, cope with deadlines, and the technical ability to work with online forms and systems.
UNDP has a zero-tolerance policy towards sexual exploitation and misconduct, sexual harassment, and abuse of authority. All selected candidates will, therefore, undergo rigorous reference and background checks, and will be expected to adhere to these standards and principles.  
UNDP is an equal opportunity and inclusive employer that does not discriminate based on race, sex, gender identity, religion, nationality, ethnic origin, sexual orientation, disability, pregnancy, age, language, social origin or other status.
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