University of Stirling

Infrastructure Growth Cloud Specialist
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Put up Particulars

Full time
Open Ended

The deadline for functions is midnight on Sunday 14 April 2024
Interviews are anticipated to happen on Friday 26 April 2024

There may be an expectation that work might be undertaken within the UK.

The College of Stirling recognises {that a} various workforce advantages and enriches the work, studying and analysis experiences of the complete campus and higher neighborhood. We’re dedicated to eradicating limitations and welcome functions from those that would contribute to additional diversification of our workers and make sure that equality, range and inclusion is woven into the substance of the position. We strongly encourage functions from individuals from various backgrounds together with gender, id, race, age, class, and ethnicity.

The Put up

Techniques & Assist Providers is accountable for delivering and supporting infrastructure options that allow the College to ship wonderful providers to all its stakeholders. The service is comprised of specialists with experience in networks, servers, data provision and related infrastructure, along with help and techniques administration throughout IT purchasers, studying & research environments and library techniques.

The Infrastructure Growth staff will design and develop rising cloud IT infrastructure and present core on-premises techniques in help of analysis, studying & educating and college enterprise. The staff will construct on the latest work to provide extremely obtainable, resilient and intuitive techniques incorporating safety, communications, knowledge storage and processing, wired and wi-fi networks, IT shopper administration, and studying applied sciences. The staff is important to the success and implementation of the rising Digital Technique.

The Infrastructure Growth staff incorporates three primary specialisms protecting Networking, Microsoft Techniques and Unix Techniques. It’s anticipated that the publish holder will work carefully with the Microsoft and Unix Crew Leaders. It’s seen that this position will ‘bridge the hole’ between the 2 specialisms and help in progressing Infrastructure Growth in direction of a unified Server DevOps Crew. The publish holder reviews to the Head of Infrastructure.

Though work will primarily be in relation to the Universities Microsoft Azure Tenancy, the position can also be anticipated to contribute to the work of the Microsoft and Unix sections, additionally collaborating with Community Infrastructure colleagues. In addition to improvement work on new techniques and providers and routine upkeep of present ones, they may help Operational Assist colleagues in offering second line technical help for the decision of end-user requests and fault reviews. The position entails liaison with the Product Growth staff and with the front-line Buyer Providers workers of Info Providers.

The position is essential to the event, deployment and administration of core IT assets for studying, educating and research. This requires efficient data alternate with colleagues in Infrastructure Growth, Operational Assist, IS Info Centre and Digital Expertise, and Scholar Assist Providers. The end result is to make sure efficient supply of IS services in amount and selection which give participating high-quality digital providers for studying, particular person research, group research, and social collaboration.

The publish holder ideally possesses a level, or equal training and expertise, in Computing or an IT-related topic.

Scope, together with however not restricted to:

Working throughout the College Azure tenancy
Utilizing Infrastructure as Code, alongside containerisation
Growing automation
Proving help and steerage on their Azure platform, managing the atmosphere
PaaS, IaaS, VM, Server Administration, Azure networking
Shifting handbook or semi handbook processes over to be totally automated
Sustaining the present platform and steady enchancment
Troubleshoot any points and supply third line help

Description of Duties

Contribute to infrastructure planning workouts and take energetic involvement within the preparation of funding proposals for steady enchancment and know-how modifications that may strengthen the service’s means to ship on strategic goals:
- Put together detailed plans of assets required and a venture define of deliverables wanted to make sure their profitable implementation
- Present well timed improvement of high-quality options, in keeping with venture aims to outlined timescales and finances
- Develop design proposals for core infrastructure to permit integration of recent and rising ICT which displays the ambition for a completely digitally enabled atmosphere
Help within the expertise improvement of different staff members
Construct a powerful skilled partnership and work collaboratively with colleagues in Operational Assist and Buyer Providers groups for the sleek transition of system modifications from improvement to help, guaranteeing operational workers are totally outfitted with the data to offer 1st and 2nd line help and steady operational improvement of applied options
Present sound technical recommendation to complicated system issues, recommending programs of motion to be taken and monitoring their execution
Signify the Head of Infrastructure as required at inside and exterior conferences
Monitor and handle server assets utilizing acceptable instruments. Examine and resolve as crucial, any points which might be recognized
Present service statistics on request
Doc techniques and procedures. Determine enhancements that could possibly be made Suggest options for these enhancements, which can contain applied sciences not beforehand used on the College
Apply patches and hot-fixes
Analysis and suggest enhancements to providers which enhance reliability and/or safety
Have interaction in persevering with skilled improvement to maintain data and expertise updated with modifications within the know-how and market
Present cowl as crucial for absences of different members of the staff
Undertake further duties acceptable to the position
Observe ITIL processes for Incident, Downside and Change Administration

Important Standards

Confirmed expertise of techniques administration, each on premises and in a Cloud platform
Proficiency in a scripting / programming language
Understanding software program and database ideas
Understanding of the principle web protocols, corresponding to: HTTP, MQTT, DNS, and many others
A very good understanding of networking, each bodily and digital with a strong understanding of community safety
Sturdy maintain on the idea of DevOps and containerization
Information of hypervisors and knowledge visualisation
Expertise of relaxation APIs
Understanding of Info Safety administration requirements
Knowledge backup and restoration
A very good communicator with confirmed diagnostic and problem-solving expertise, a dedication to customer support, and able to demonstrating a constant and systematic method to work

Fascinating Standards

Along with the principle position of Infrastructure Growth Cloud Specialist, it might be anticipated that help be given to the Infrastructure Growth Server Groups. This could embrace, however not be restricted to:

Microsoft Home windows techniques

Expertise of consumer account administration (AD)
Earlier work with M365 help
Information of Microsoft platform digital servers
Publicity to knowledge backup system

The Unix/Linux techniques

Expertise of Linux OS and digital machines
Assist of college and departmental internet sites, the College portal and pupil techniques
Understanding of DHCP and IP Subnets

Behaviours and Competencies

The position holder might be required to proof that they’ll meet the qualities related to the next behavioural competencies, as detailed throughout the AUA Competency Framework.

Managing self and private expertise
Being conscious of your personal behaviour and conscious of the way it impacts on others, enhancing private expertise to adapt skilled observe accordingly.

Delivering wonderful service
Offering the highest quality service to exterior and inside purchasers. Constructing real and open long-term relationships with a view to drive up service requirements.

Discovering options
Taking a holistic view and dealing enthusiastically to analyse issues and to develop workable options. Figuring out alternatives for innovation.

Embracing change
Being open to and interesting with new concepts and methods of working. Adjusting to unfamiliar conditions, shifting calls for and altering roles.

Utilizing assets successfully
Figuring out and making the best use of assets together with individuals, time, data, networks and budgets.

Partaking with the broader context
Enhancing your contribution to the organisation via an understanding of the larger image and exhibiting dedication to organisational values.

Growing self and others
Exhibiting dedication to personal ongoing skilled improvement. Supporting and inspiring others to develop their skilled data, expertise and behaviours to allow them to achieve their full potential.

Working collectively
Working collaboratively with others with a view to obtain aims. Recognising and valuing the totally different contributions individuals convey to this course of.

Attaining Outcomes
Constantly assembly agreed aims and success standards. Taking private accountability for getting issues accomplished.

About Us

Info Providers delivers the library, IT, digital studying know-how and different data wants and providers to allow all college students and workers of the College of Stirling to be taught, analysis and work right here. Our mission is to equip and empower our customers and ourselves to operate and obtain profitable outcomes within the digital age. We attempt to attaining wonderful customer support and at all times purpose to exceed our customers’ expectations.

The College

The College of Stirling is dedicated to offering training with a goal and finishing up analysis which has a constructive impression on communities throughout the globe – addressing actual points, offering options, and serving to to form society. Stirling is 4th in Scotland and forty third within the UK for analysis impression, with 87% of its analysis having an excellent or very appreciable impression on society – and greater than 80% rated both world main or internationally wonderful (Analysis Excellence Framework 2021).

The College of Stirling is ranked among the many high 30 UK universities for pupil satisfaction (Nationwide Scholar Survey) and high 30 within the UK for postgraduate pupil expertise (Postgraduate Taught Expertise Survey), and has an general five-star ranking within the QS Stars College Scores.

Greater than 17,000 college students research with the College of Stirling globally, with over 140 nationalities represented on its scenic central Scotland campus alone. The College – additionally dwelling to 1,700 workers – is ranked first within the UK and high three on this planet for its campus atmosphere (Worldwide Scholar Barometer 2022, wave two). Ranked first within the UK and high 5 on this planet for its sports activities services (Worldwide Scholar Barometer 2022, wave two), Stirling is Scotland’s College for Sporting Excellence. Its world-class services present the right coaching atmosphere for the College’s sports activities students – lots of whom compete on the highest stage, together with on the Olympics and Commonwealth Video games – and for college kids, workers, and the broader neighborhood.

The College has twice been recognised with a Queen’s Anniversary Prize – the primary for its Institute for Social Advertising and Well being (2014) and the second for its Institute of Aquaculture (2019).

The College is a signatory to the £214 million Stirling and Clackmannanshire Metropolis Area Deal and a central companion of the Forth Valley College School Well being Partnership.
www.stir.ac.uk @stiruni

Job quantity: SERV01878
Contract Sort: Open Ended
Posting Finish Date: 14-Apr-2024
Location:: Stirling Campus
Grade: Grade8 £45,585-£54,395 p.a.
College/Service: Info Providers

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