Insurance Customer Service Representative (Insurance CSR) in Petersburg, Virginia

Are you passionate about delivering exceptional customer experiences? The Tabetha Campbell Thompson Allstate Insurance Agency is seeking a Customer Service Representative to join our team in Petersburg, VA.

Key Responsibilities:

• Handle incoming calls professionally and efficiently.
• Provide top-notch service to current customers, addressing their needs and concerns.
• Focus on customer retention by building trust and long-term relationships.
• Deepen relationships with customers by identifying opportunities to enhance their coverage.
• Conduct follow-ups on new business inquiries to drive growth and satisfaction.

What Were Looking For:

• Strong communication and interpersonal skills.
• A friendly and professional demeanor with a customer-focused attitude.
• Ability to manage multiple tasks while maintaining organization and attention to detail.
• Previous customer service experience in insurance or a related field is a plus.
• Willingness to learn and grow within the agency.

What We Offer:

• A supportive and collaborative team environment.
• Opportunities for professional development and advancement.
• Competitive compensation and benefits package.

Join our dedicated team and make a difference in the lives of our customers. If youre ready to build lasting relationships and grow your career, apply today!