The Summer season 2024 Intensive Case Administration (ICM) Intern works carefully with the ICM Caseworker to serve shoppers enrolled within the ICM or Supplemental Case Administration (SCM) applications, addressing limitations for refugee and displaced shoppers who: have extreme bodily or psychological well being circumstances; are aged; determine as LGBTQ+; are a part of a single-income family; are victims of sexual assault or gender-based violence. The Summer season 2024 ICM Intern will probably be accountable for checking on the well-being of shoppers, offering complete help when wanted, and guiding shoppers in the direction of self-sufficiency.
That is an unpaid internship place that requires a minimal dedication of 20 hours every week for not less than two months.
LEARNING OBJECTIVES
- Intern will develop expertise in: drawback fixing, shopper companies, intercultural social work, and housing logistics navigation.
- Intern will acquire US resettlement company expertise in assessing program wants.
- Intern will learn to talk cross-culturally with a various inhabitants, together with successfully make the most of interpreters.
- Intern will purchase information of applications and public advantages obtainable to humanitarian immigrants.
- Intern will acquire expertise in strategic analysis and outreach methods.
RESPONSIBILITIES
- Present equal remedy to all shopper teams in accordance with the company’s dedication to the dignity of all individuals.
- Help with shopper check-ins in particular person, over the telephone or by digicam (as most popular by the shopper).
- Develop individualized plans with detailed motion steps primarily based on shopper wants.
- Consider shoppers on progress on individualized plans throughout benchmark intervals.
- Help in scheduling shopper well being and social service appointments and coordinating transportation as wanted.
- Coordinate with service suppliers and make referrals as wanted.
- Accompany shoppers to in-person appointments as wanted.
- Educate shoppers on the U.S. healthcare and advantages methods.
- Discover neighborhood assets and join with exterior organizations.
- Maintain thorough and correct case file documentation in IRC’s database.
- Maintain all digital information updated and create new digital shopper information as wanted.
- Talk shopper issues and potential challenges to ICM Caseworker.
- Different duties as assigned.
REQUIREMENTS
- Potential to deal with delicate shopper data confidentially.
- Sturdy intercultural communication expertise, together with demonstrated capability to work successfully with individuals from numerous backgrounds and throughout language limitations.
- Potential to work independently and as part of a group.
- Comfy with Microsoft Workplace merchandise and willingness to study to make use of new software program for knowledge entry.
- Adherence to IRC volunteer/intern and office insurance policies.
- Fluency/proficiency in English, each spoken and written, are required; proficiency in language(s) spoken by shopper group is desired, however not required.
TRAINING & GUIDANCE
In-depth coaching will probably be supplied for interns to know IRC programming and the varied wants of shoppers accessing IRC companies. Interns will obtain coaching on IRC’s federal R&P and APA service agreements and their programmatic necessities for resettlement companies. Interns with shopper languages who might function an interpreter will obtain steerage on insurance policies when deciphering. Different exercise particular coaching will probably be supplied as wanted. Flexibility, initiative, and a want to collaborate are important qualities for this intern alternative. A high-level of confidentiality is required when working with IRC shoppers.
Please observe that that is an UNPAID internship; nevertheless, IRC Louisville will present mileage reimbursement for private car utilization for shopper companies in the course of the internship. All intern alternatives are contingent on clearing a background test*. Interns should adhere to the IRC intern and office insurance policies, which incorporates confidentiality and shopper safeguarding.
FOR SCHOOL ADMINISTRATORS, TEACHERS, & YOUTH PROGRAM LEADERS
If you need to debate connecting your group with the IRC in Louisville for internship alternatives, please e mail Alma Herović, Improvement Supervisor, at Volunteer.Louisville@rescue.org with the topic line “INTERNSHIP.”
OTHER WAYS TO GET INVOLVED & SUPPORT
- Be taught extra in regards to the IRC’s work at Rescue.org/Louisville
- Battle for insurance policies that ship actual change for the individuals we serve: Rescue.org/take-action
Gender Equality: IRC is dedicated to narrowing the gender hole in management positions. We provide advantages that present an enabling surroundings for ladies to take part in our workforce together with parental go away, gender-sensitive safety protocols and different supportive advantages and allowances.
Equal Alternative Employer: We’re an equal alternative employer and worth range at our firm. We don’t discriminate on the premise of race, faith, colour, nationwide origin, intercourse, gender, gender expression, sexual orientation, age, marital standing, veteran standing, or incapacity standing. We’ll be sure that people with disabilities are supplied affordable lodging to take part within the job utility or interview course of, to carry out important job features, and to obtain different advantages and privileges of employment. Please contact us to request lodging.
Tips on how to apply
Please apply on our web site:
https://rescue.csod.com/ux/ats/careersite/1/home/requisition/51007?c=rescue